Great place great selection. Bit pricey but very good service. Recommend place ! Ddread more

Best spot for hardware. Courteous people, awesome supply. I definitely recommend checking this…read moreplace out.

I'm going with four stars because it's a huge Home Depot up in the mountains where we're lucky to…read morehave it. The selection and inventory is pretty good even during the winter season. However, there's also a big annoyance of mine with this location. The Verizon cell coverage in the area is horrible, to the point that I often can't even make a phone call from their parking lot. Additionally, Home Depot hasn't deployed wifi hotspots out to the parking lot. Why is this relevant? Well, because it means curbside pickup is useless if you're a Verizon customer because with no cell+data and no wifi, there's no way to use the app, or phone, to let the store know you're there when you pull into a curbside pickup spot. No one from the store watches the spots, so sitting there for a while won't help you.

This store has come a long way. New management are really having an impact. Employees are much more…read moreengaged and helpful. General manager really knows their stuff and is out on the floor helping customers... heading in a very positive direction!

Horrible ownership, I was an assistant manager for around 2 1/2 years, and fired due to Kristi St…read more Clair who was an inexperienced manager of the field of work. There is no HR department, otherwise I would have never been fired, along with Tony Wells who built the company over 43 years. Greedy owners who bought a company almost 2 million dollars in debt, then took a 5 million dollar loan to buy a house instead of making sure the business was running correctly. You want to know? Oh yes I have all the evidence. Disgusting owners, who even fired the person who built the business. They are lucky to have this location because its a gold mine. As owners, and management, I give the worst reviews for what they have done to myself, and others.

John and his staff are always pleasant. Always helpful. And they have an amazing selection of…read moreitems. It's nice to have such a great hardware store in a little mountain town.

I went to Ace Hardware in Carbondale Co to find clamps to hold down my two tier plant holder. we…read morehad excessive winds and my plant holder kept falling over. a very helpful salesperson guided me to where they would be but there wasn't what I needed. then a very helpful man...Brett Cruff came over and offered to help. I described my problem, he saw what I needed wasn't there and he then said he had an idea. he went to a spool of copper wire, measured the width I needed and the length and cut 6 brackets that were perfect. we all know Ace is the best but Brett went overboard with ingenuity, creativity and a warm smile. I later learned he is the floor manager and he is perfect at that job. we are so lucky to have him and Ace hardware in carbondale Co. 10 stars to a great man and store.

I have been in on separate occasions and I will not return to this ace based on past experiences…read more First off, there is a woman there who yells in an demeaning and unprofessional manner at other employees. Toxic environment and uncomfortable for me to stand and listen to it. The gentleman behind me in line also noticed and gave me a concerned look. Also, no covid mandates. And definitely had an employee help me out that was not well. Not sure what's going on there but I'd think twice before shopping.

Rude and untrained employees. I attempted to utilize the Lowe's color exchange program after buying…read morea gallon of paint that I didn't really care for after painting a 2' x 2' test square on the wall. The employee at the customer service desk didn't know how to do the exchange. She said she didn't know how to adjust the inventory either so would have to return the color I didn't want and then I could purchase the new color I wanted... which forces the customer to have the full amount of both purchases removed from their card for multiple days while the return processes. The customer service employee also didn't know how to put the return onto a gift card... so I was forced to return to my card and wait for the processing. Employees should be trained much better before they're left to run a department by themselves. The paint desk employee also made a snide comment after my return saying "We usually like people to keep their paint. We already have a lot of returns." ... snarky and rude. This happened on 5/24/26 around 8PM

I purchased a new LG gas range from Lowe's. 10 days after installation, our carbon monoxide…read moredetectors went off, and the Fire Department responded in full SCBA gear due to dangerous CO levels. Xcel Energy red-tagged the unit, explicitly stating the range was not jetted properly, creating massive cooktop flames and leaking hazardous CO into our home. When I called Lowe's, I was told that because I did not use a Lowe's credit card and it had been past 48 hours since delivery, they would not assist us or take responsibility for selling a severe fire and life-safety hazard. Refusing to help a family left without a way to cook due to a life-threatening defect is completely unacceptable. Trying to get help from Lowe's was a nightmare. Calls went unanswered repeatedly, and when staff finally picked up, they were annoyed, rude, and showed zero sympathy for our family being left without a way to cook. They repeatedly brushed off a severe life-safety issue, claiming that because we didn't use a Lowe's credit card and it was past 48 hours, they couldn't help and just kept telling us to call LG. Selling a hazardous defect and offering hostile customer service is completely unacceptable.

I love the home section upstairs at this store for little gifts. Perfect for clients or friends to…read moretell them you bought it in Aspen. They have the best candle selection and you won't overspend. Really nice staff ready to help and they gift wrap.

I purchased a $10 item ( audio cables). I tried to attach them to the TV audio out jacks but…read morediscovered the TV only has audio in jacks so, I don't need these new cables. The next day I tried to return the cables with the (opened) package and receipt. Upstairs cashier made me go downstairs. Downstairs cashier was having a fit because the guy in front of me was also trying to return something. Cashier would not take my ($10) return. I offered to buy something of more value. "I" will not return to this very nice store due to the distressed Customer Service.

The best option for hardware and lumber needs in the valley. Convenient location, great prices,…read moreand in stock selection...

Only decent hardware and paint in Basalt! Anyplace else, requires a drive!! They gave paint chips…read moreand the custom mixed the color we wanted

I use them for all of my firearms transfers(standing at the counter now) Jeremy and Crew are…read morephenomenal. Always friendly. Smiling and pleasant. Best prices around and a nice selection too. Couldn't be happier with everything they do and have done.

It's been a long time since I was so insulted and diminished. I'm not sure if the gas system at the…read moreCoop is new, it seems really difficult to read the screen in the sunlight. Plus, I feel like things used to be different in terms of the process of charging gas on ones Coop account. This morning I went to fuel up and I thought I would go to the cashier to clarify the process, as they are often incredibly friendly. The cashier explained the difference between the cash price and membership price and how to pay with a credit card at the window. When I returned to the pump I wasn't entirely clear when the pump read, "insert card or see cashier". So, I returned to the cashier, letting her know I was confused. She proceeded to instruct me on how to put fuel in my car in the most insulting and condescending tone, "You take the pump and put it in the gas tank on your car, and select your fuel...". I told her she did not need to speak to me in such a condescending manner and her response was to mock me to my face. I was astonished and won't be returning anytime soon. Young lady, your lack of customer service is atrocious and I have been pumping gas longer than you have been alive, both the tutorial and your attitude were unfitting and unnecessary. For over a decade I have loved shopping at the Coop, but today you lost a customer.

George t sanders is the best supply house this side of the western slope! best place for all…read moreplumbing supply's and anything you need!! will be coming back!

From the owner: The George T. Sanders Company is in the plumbing and heating supply business. Our primary customers…read moreare plumbing, heating, and mechanical contractors. The geographic territory we presently cover includes the major population centers in the state of Colorado, Casper and Cody Wyoming. Although we are a small and closely held company, the George T. Sanders Company is a member of the Affiliated Distributors (A-D) group of companies. A-D is a buying cooperative and is also an excellent resource for technical, business, and other issues which are of common concern to other companies like the George T. Sanders Company around the United States.