After usually going to Dicks to get shoes, I've learned this is a much better option. I have a…read moresuper weird foot and have gone through a lot of shoes, ultimately wasting money. Quick and easy, tried on a couple different shoes using the process of elimination to get what works for my foot the best.

No longer the Chester County running store, this place has merged with Bryn Mawr Running. The staff…read moreare very friendly, knowledgeable and helpful. Of course the prices are high and you can probably get the same shoe online for less. However, it's important to get fitted for the proper running shoe. They have plenty of selection and the newest shoes. They also have scheduled runs if you're looking for a running group. It's a nice shop with nice staff.

The owner is so sweet! He went above and beyond, showing my 4yr old how to change wheels on his…read morepreowned board, and adjusted it for him! Not to mention we came in 25 mins before closing on a Saturday! I noticed he gave us a discount on the wheels we purchased & made no mention that he was doing it. The owner is a beautiful example of kindness! The prices were reasonable, great selection of boards, wheels and shoes! The store is well organized & prices are clear. Once my son learns how to really skate we will be back to build him a board!!

I'm just voluntarily adding to the 5-star reviews and glad to. Called the shop about a snowboard I…read morepurchased. The board was very fairly priced. The owner picked up. Super nice guy and accommodating. This was one of the last boards left on the planet for the model I was looking for. Went out of his way to offer a signature upon delivery. When it showed up, you could tell they took extra precautions with packing materials to make sure the board wasn't damaged in transit all the way to California. Absolutely stoked on it. I will gladly go out of my way to support this small business in the future where you feel like a customer and not just a number. They're hard to find these days. Stay rad!

I bought a pair of ski boots here a few seasons ago and they fit fine in stores…read more But after a full day of skiing in them I noticed my pinky toes would go numb. I let this slide since I only go once or twice a year. But since I am going on a three day ski trip this year I figured I owed it to my feet to get some work done on my boots. Even after many years the staff at Ski Bum still punched out my boots for me free of charge because all of their boots are sold with a fit guarantee! (You definitely won't get this type of service if you shop online for boots!) They do not work on your boots straight away so bring them in a week before your next ski trip. Anyways I have been wearing my newly punched out boots around the house and they fit great! Thanks Ski Bum! You have my business for life

Above and beyond customer service tonight. My husband drove my two boys for what I thought was…read moretheir scheduled boot fitting, but I was off by one day ... the store was closed but Chris answered the phone and opened the store JUST for my boys. We have been renting skis for years from Ski bum and tonight truly showed exceptional customer service! Chris- thank you!!!

Great people and great service. Really helpful and informative. Connor walked me through the…read morerepair and tune-up specifics.

I came to Trek to buy some bikes and associated accoutrements at the suggestion of a family member…read more The "no tax" situation in Delaware was also appealing. When we arrived there were unfortunately no sales associates available to help us, which was surprising given it was a Saturday afternoon. There was one sales person working at the time but he was helping someone else, so one of the service techs tried to assist as best as possible. He was extremely friendly and directed us to the models that would most likely be a best fit for our needs. Once the sales associate got freed up, he started working with my husband and me. Unfortunately about a half hour into our progress we were passed off again to another sales associate. It was a little frustrating to have to re-start our conversations and explain what we needed to so many different people. Once we got settled with the associate who would ultimately take us through the purchase process, there was a lot of up-selling going on. I can't tell you how many times I had to say "no" to a water bottle cage or bike bells. The one thing that happened that dropped my rating down a star involves the bike mount. We originally wanted a bike hitch rack, and were told repeatedly that it needed to be 2". It was even the one thing that I physically wrote down before I left the store. Unfortunately it turns out that they don't make a 2" trailer hitch for my car, and when I called Trek to request a trunk rack instead I was told, oh, a 1.25" hitch would be fine. After calling 4 different installers to try to get an appropriate hitch only to find out that I was given the wrong size to start, I was exasperated and over the entire thing. You should also know the hitch installer they work with "down the road" gave the most expensive quote of anyone I spoke with. Anyway, I ultimately got a trunk rack and was able to pick up my bikes. I am not sure if I'll make the effort to return to this particular location considering there are others closer to my house, but in the end, I got what I needed.

Gregg , the store manager, is great. He is extremely knowledgeable, honest, and helpful…read more Great selection of bikes.

Brought my E bike here to have an upgraded rear sprocket and rear derailer put on Greg did a great…read morejob. Also, I have two of these E bikes . I bought one at another shop, and one at this shop. The buying experience here was far superior than the other shop The bike was put together well, they gave me all the included tools when I arrived, they made all the adjustments on the bike to fit it to me, at the other shop none of that happened. This is what you want in a bike shop, people who love bike riding, not they're just running the shop to make money Highly recommended

Can't recommend this place enough!…read more Rob and the team helped me out with getting back into the MTB world. I was looking for a Marin and with Rob's connections we were able to get one shipped to the shop. Rob set it up and we were good to go! Rob took the time to go through all the components and any preventative measures I should be taking to have the bike run as best I can. Anyone looking for a solid bike shop should 100% go to this place.

This was my first visit to Garrison's even though I've passed it many times. In short, I found my…read morenew bicycle shop! I visited on a very busy Saturday morning to buy a new chain for my mtb. The staff were super friendly, and they even showed me the correct way to size and install the new chain. I had a fantastic experience. Be patient, and they'll take care of you :) Great job, Garrison's!!

I was in dire need of shorts--finding myself in this predicament for the first time in my life. I…read moreheaded to my closest Talbots in the Shops at Brinton Lake only to find they do not carry curvy fit in store. The salespeople --in particular, Lisa , went out of their way to stock a dressing room with assorted styles and sizes in the hope that something would suit me. Shortly afterwards, I walked out with a great pair of fitting shorts and a pair of jeans I tried on out of curiosity. Summary: great customer service and selection. This location has plenty of parking and lots of shopping options too.

Loyal customer no more. Staff has been ignorant and--quite frankly--rude numerous times over the…read morepast few years. While the offering of products and pieces is great, the staff makes the shopping experience incredibly challenging and I am becoming increasingly disenchanted with each visit. One staff member (not sure of her name) in particular has a tendency to be incredibly standoffish and unwelcoming, with the staff members seeming to be wrapped up in their own conversation for the entirety of our 15 minute stop into the Brinton Lake location, with not so much as a glance, let alone a greeting. While I've shopped at this location for years, I feel confident in the decision to leave the site and drive a distance to another location. Or, better yet, I'll just shop online. As someone who has worked in retail, it's not hard to show customers politeness and pleasantries, even in the slightest of ways. Thank you for not giving me a reason to give you undeserved commission. I won't be back.

Amazing, personalized service. The gentleman took his time to get us the right bikes for our needs…read more No pushy hard sales tactics. Just genuinely friendly and easy to do business with. Thanks again! We will certainly enjoy our new bikes.

Class instructor was very creative and highly motivated! Thank You! Coach TY…read more I look forward to another workout.