My husband had four brand new tires put on his vehicle this past Saturday at 10am, $135 a pop. Came home, went to sleep (works nights), woke up and goes to leave for work. The front passenger side tire is almost completely flat. Add air to it, and sprayed w/soapy water to see where the leak was coming from. It was a two small punctures in the side wall of the tire, not even 3 cmm apart in the area of the tire brand name, this was not in an area that couldn't been ran over whilst driving home.
Gwynn was already closed by this point & was also not opened Sunday. Come Monday morning when he takes the tire back to have it replaced because it was clearly a defective tire, they wanted to charge him another $75 to replace this tire! Guy he dealt with could've gave not one crap in fact, after my husband tried to argue his case, this person said that "for all I know you could've pinched the tire anytime between leaving and today" Like what the literal he!!?? Who pays a total of $750 for four tires, taxes & whatever else is included just to turn around and sabotage one of said tires??? This being close to Xmas as is, we couldn't afford to just drop another $75 on a tire, so put an inside patch and came home.
The point of this review is to warn anyone that if you think companies like this have any type of respect for you as a customer, think again. read more