Extremely disappointed with this shop's lack of professionalism and communication. I ordered tires…read moreon December 2nd and was promised they would arrive in 5-7 days, but I never received any updates. I made multiple calls throughout December to follow up, but each time I was given vague responses and no specific answers. In mid-December, I was told I'd receive a callback, which never happened. At the end of December, when I called again, the person on the phone couldn't provide any information and claimed the staff member responsible wasn't available. Despite my repeated efforts to get clarity, I've been met with nothing but excuses and poor communication. The lack of follow-through and accountability is unacceptable.

These guys are great. I use them for my fleet and personal vehicles. Friendly, helpful and honest.read more

My son stopped at this family run tire business and they helped him out with a new tire and got him…read moreback on the road quickly at a reasonable price, significantly less than other nearby shops. Great service and integrity.

From the owner: Winston Wheels and Tires is a locally owned business in Fairmont, WV. We are dedicated to giving…read moreprofessional and honest service to everyone. Tires, Rims, Rim Repair, Alignment and Suspension, Mechanical, and More. Once you call, Now You're Family!

Charlie the owner is the most caring man you will ever meet. he's the most trustworthy and honest…read moreman. I trust only him to tell me what is going on with my car. I will never take my vehicles anywhere else.

My husband had four brand new tires put on his vehicle this past Saturday at 10am, $135 a pop. Came…read morehome, went to sleep (works nights), woke up and goes to leave for work. The front passenger side tire is almost completely flat. Add air to it, and sprayed w/soapy water to see where the leak was coming from. It was a two small punctures in the side wall of the tire, not even 3 cmm apart in the area of the tire brand name, this was not in an area that couldn't been ran over whilst driving home. Gwynn was already closed by this point & was also not opened Sunday. Come Monday morning when he takes the tire back to have it replaced because it was clearly a defective tire, they wanted to charge him another $75 to replace this tire! Guy he dealt with could've gave not one crap in fact, after my husband tried to argue his case, this person said that "for all I know you could've pinched the tire anytime between leaving and today" Like what the literal he!!?? Who pays a total of $750 for four tires, taxes & whatever else is included just to turn around and sabotage one of said tires??? This being close to Xmas as is, we couldn't afford to just drop another $75 on a tire, so put an inside patch and came home. The point of this review is to warn anyone that if you think companies like this have any type of respect for you as a customer, think again.

I came in for a simple oil change and I made an appointment. They got me on right away and the were…read moreable to do my state inspection as well. They noticed my tires were getting bald. Carter let me know I would need new ones. They set me up with two new ones as well. They got everything done in about 35 minutes. They were super helpful and very thorough. I appreciate all the help and work. I would definitely recommend !

They done a great job fixing my ex wife vehicle we had it taken to another place four times and…read morestill didn't fix it right marks fixed it right I recommend them to everyone to take there vehicle there they will treat you right and fair ​

This garage is fantastic, they can change headlights which everyone needs help with, and they are…read morevery accommodating with their scheduling. Great service.

A+ #1 Tire and automotive repair garage! Competitive prices - good name brands like Mastercraft,…read moreInterstate and more. Never had better customer service in my life. I even go there for oil changes -- they don't pull the up charge thing some quick oil change places pull -- you can even bring your own stuff and the will do the job. I don't go anywhere else any longer if I can help it. Tires, brakes, oil changes, general maintenance...The owner is super friendly and his #1 mechanic Todd -- couldn't ask for a better team to take care of you.

Had a car towed in on a Sunday and made an online appointment for the car to be checked out for a…read morebad alternator and battery. Car finally got worked on Wednesday. I was told it needed a new alternator but the battery was good. Got another call the battery was bad too. Got the car back Thursday and Friday morning the car won't start. We've been waiting on these guys literally since 8 AM. Every time is we're working on it and we'll take care of it I'm standing in the Shop now at quarter if 7 in the evening and can see no one is working it. No amount of encouragement or questioning or begging has helped. Terrible service. Won't work on my car. Another smoke break. Absolute worst ever.

This place gets an A++ for customer service. They were busy but I was desperate and they got me in!…read more They not only fixed my car but told me about other services that will not only save me money but time, too. I appreciate the staff being so patient with me and explaining everything. I always try to leave some sort of constructive criticism with my reviews but I have zero with this place. I highly recommend this knowledgeable establishment. Thank you guys!

Have always had great service at a reasonable price here. Very convenient location and friendly…read moreknowledgeable staff. I generally get my tires here too, their tire pricing is competitive and they have a wide selection. It's great to have a shop you can trust in your community.

Went in for an oil change and came out with muffler problems. Wouldn't make such a fuss both this…read morehas happened twice in 6 months. Come in for service and leave with a problem