Where shall I start this? Hm. First things first, I suppose.
This is yet another salon that I had been dying to visit for a long, long time. I finally called and booked an appointment following a consultation, and was treated nicely on the phone. At least they did that much right.
I had decided to get a mani-pedi with shellac polish, and a hair cut, color and blowdry. I arrived at the salon per my appointment, and was greeted by the fanciful decor. On the surface, it looks like a beautiful split-level salon. The color scheme is a lovely, vibrant choice and the furniture is hip and matches perfectly. I thought I was in for the appointment of my life.
Sadly, as I discovered after being at the salon a total of five (5!) hours, the beautiful decor is about the only thing the salon has going for it.
I was constantly forced to wait, misfed information relayed through at least four employees.
Within two weeks, my color had washed out completely and gone back to my original color. The salon seems largely disorganized and seems to fail at time-management of their employees. The stylists were in and out performing massages and the girl who met me at reception actually did my pedicure.
While some of the staff were generally friendly and kept up good conversation, I felt like I was largely being ignored and wasting their time. Maybe a byproduct of being overworked?
That said, the cut of my hair was alright and the manicure did look nice and lasted about a week, but overall I don't think it was worth the amount of money I paid for it (£120), especially when the color washed out so rapidly.
I might go back for a manicure or pedicure but I will not be letting them touch my hair again. read more