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    gusto! - West End

    4.3 (13 reviews)
    ModerateAcai Bowls, Wraps
    Open 10:30 am - 9:30 pm

    Order gusto! - West End Takeout or Delivery

    gusto! - West End Photos

    Business Info

    GUSTO! - WEST END ATMOSPHERE

    What's the vibe?
    Dogs allowed
    Good for kids

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    Nia G.

    A great healthy option after the holidays. Gusto is offering fresh food and great service quickly. A variety of bowls and options that can be changed with sauce- Asian style, Mediterranean and Mexican flavors. Although "bowls" are not my thing, Gustos salad, rice or both options makes this a good lunch spot. Don't forget to add a drink- they change the lemonade flavors. Spacious seating indoors & outside- it's a bit chilly inside, bring your sweater.

    Sweet Soy Sriracha bowl with grilled chicken and a mixed base (1/2 rice, 1/2 greens)
    Elizabeth D.

    I always enjoy the food no matter what Gusto's I go to. Unfortunately, this review is not about the flavorful bowls/wraps you can enjoy at this restaurant. I've been to this location in particular 5 times this year (due to its proximity to my home) and each time I'm met with unfriendly service, bad attitudes, and lazy effort. On this most recent and probably my last visit to this location, when I walked in to the restaurant, all 4 of the staff members were on their phones and didn't look up to acknowledge I'd entered into the space. I was the only customer at the time and when I went to the counter to order, I was urged (very rudely might I add) to just order on the large kiosk right beside the cash register, which I presume was due to the fact that none of the employees wanted to stop what they were doing. Once I placed my order and went to the counter to confirm they'd received it, the employee told me to have a seat until my order was ready. By this time a few more customers had arrived. I sat and waited for 20 minutes (while other customers were served, tended to and walked out with their food) until I decided to ask the cash register if my order had been prepared. The young lady told me she couldn't find my order in the system and didn't see my name populating anywhere. When I showed her my email confirmation she went and got her manager who also couldn't seem to find my order. Eventually, they decided to just retake my order on the register which would've made the most sense to do in the beginning to prevent all of this. After another 15 minutes or so of waiting after my ordered been taken totaling around 40 minutes of time from when I walked through the door, I finally received my food. The manager on staff was kind enough to issue me a refund which I appreciated, however the service and overall experience definitely left a sour taste in my mouth. I still really enjoy Gustos and I don't fault their organization for this behavior, however this establishment particularly has very poor service.

    Henry H.

    I had high hopes for Gusto and it was OK. Being able to customize a salad bowl is always appreciated. But the options seemed really limited compared with other similar restaurants. The portions were on the small side and between the three of us our salads contained 1.5 grape tomatoes. Not much ambiance at all. On the good side the salads were prepared quickly, the ingredients were fresh and the chips that came with it were among the healthiest chips I've seen in restaurants, though that is not a high bar.

    Interior
    Carmen H.

    I love Gusto and am very excited about this location. It's situated in the West End Food Hall, but they have their own dedicated space. The interior is bright and airy. Since my last visit to Gusto, they've added new options to their menu. I usually go for the queso verde queso or chipotle mango avocado, but this time I wanted to try something new. I opted for the lemon pepper ranch based on the recommendations from Erianna and Niah. I also added panko chicken and chose flatbread as my base. This combination was delicious! Huge shoutout to Erianna and Niah; their recommendation was a hit, and they went above and beyond with their friendly customer service. To top it off, I tried the Kea blueberry ginger kombucha, which was tasty! Overall, I had a great experience and look forward to visiting again in the future!

    Erika W.

    My toddler really loves this place and so do we. The flavors are so fresh and delicious. We typically get our food to go and eat outside. There's plenty of space to eat indoors but the location is great and has so much sitting outdoors.

    Tanisha L.

    First time trying for a to go order and did not disappoint. Healthy fast food option. Of course with items also for a sweet tooth. Ingredients are fresh and have great taste. Plenty of topics for bowl or salad selections.

    Grilled Chicken w/ Chipotle Mango Avocado gusto.
    Andrew K.

    The look is clean and inviting. The staff was friendly and very helpful to this first time patron. My bowl was 1/2 and 1/2 mixed greens and brown rice with grilled chicken and the Chipotle Mango Avocado added for gusto. It was a very relaxing experience.

    Peanut

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    2 years ago

    Food was cooked to order and was great! I had a salad bowl and added the flatbread. Will definitely be going back.

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    gusto! - West End - acaibowls - Updated May 2026

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