I've been to this location a number of times and its now the only place I'll take my vehicle! As a first-time car owner, I don't really know a lot about cars and I'm wary of taking my car just anywhere in case I get scammed or someone over charges me or something. So, when my car needed service done, I took it into Gus Brown. I've since returned many times for various types of service.
Sergio, Dave and everyone in the service area are fantastic. Most recently, I took my car in because something was corroded in my headlight. Dave called me with pricing and told me it would be around $400 to replace.... BUT, he had found a replacement part in their service area and he only charged me for labor! So instead of spending $400 to put a brand new part into a 8 year old car, he was able to swap it out with an existing part he had and saved me a lot of money! This isn't a one time thing either - they're always doing their best to save me money wherever possible. If they can find a way to bill it so its a bit cheaper on my end they will.
Anytime something needs to be done, they call me and break down exactly what needs to be done and WHY, what needs to be replaced, what can wait til next time and what needs to be done urgently. They always have a dollar figure for me and I almost always pay less than what they quote over the phone.
You cannot go wrong with Gus Brown - this is really a great dealership, wonderful people and the service centre is fantastic. Don't hesitate to take your car in, they'll fix your car right up!! read more