This is a quality business. I ordered a gun cleaning kit. When it arrived, all I had was a shredded, empty envelope inside a plastic sleeve from the post office with a we're sorry label. I reached back out to GunMag Warehouse with photos of the package, and they promptly sent me a brand new gun cleaning kit, at no additional cost to me. I appreciate their customer service and their willingness to work with me. read more

GMW is my go to accessories spot for years. Since discovering them a few years ago, I always search their site first for things I'm looking for. I find them to be consistently reliable, great prices, wide selection, easy return policy, and great communication. Their product videos are really helpful when they describe each product and tell you about it. They usually have the best prices, and it sounds crazy, but even if I have to paid a little more for an item, I'd rather buy it from GMW because they have been the best customer service. Shout out to Cindy in customer service, she is the best! read more

The Best Online Magazine Retailer -- Period. I've ordered from a lot of online gun retailers over the years, and GunMag Warehouse has earned a permanent spot at the top of my list. Whether you're a casual shooter or a serious enthusiast, this is simply the best place to go for magazines, ammo, and accessories. Founded with the simple goal of keeping every magazine currently in production in-stock and ready to ship , they've actually delivered on that promise in a way nobody else has. How many times have you gone to an online retailer only to find the exact magazine you need is out of stock everywhere? That almost never happens at GunMag Warehouse. From Springfield and Ruger to Sig Sauer, Smith & Wesson, Magpul, and Glock -- they carry the latest from all the big names at the best prices. The website is clean, easy to navigate, and the filterable search by platform, caliber, brand, and capacity makes finding exactly what you need a breeze. No digging through pages of irrelevant results. But what really sets GunMag Warehouse apart is the customer service. The customer service is always top tier -- if you need any assistance, they get back to you right away. I've heard from multiple fellow shooters that even when shipping issues arose (things totally outside GMW's control), the team went above and beyond to track down packages and make things right quickly and professionally. The return process is seamless and quick too -- always reassuring when shopping online for gear. Prices are competitive, shipping is fast, and the peace of mind knowing you're buying from a company that actually stands behind its products is priceless. GunMag Warehouse has my loyalty for life. Highly recommended to every shooter out there. ​​​​​​​​​​ read more

I bought 2 - 9mm magazines from them. It took a week for them to ship them out. When I received the mags, one of them looked like it was run over by a truck. The feed lips were bulging outwards and would barely keep the round seated. The mag also had various gouges on it. The box they shipped in was fine, so the bad mag was shipped already damaged. When I reached out to the for a replacement, they told me to make a warranty claim through the manufacturer. Now, the manufacturer (ProMag) wants me to ship the mag to them at my expense for inspection. This tells me GunMag Warehouse does not support their customers. They simply pass the buck leaving returns out of their hands and at the added expense of their customers. read more

GunMag Warehouse - Guns & Ammo Near Me - Irving, Texas

Had an issue with 2 mags. Something the manufacture should have caught. Gun Mag Warehouse quickly provided a shipping label and a refund. Quick service and I will continue buying from Gun Mag Warehouse. read more

It took a week just for them to ship it and it barely holds 10 rnds when I ordered 2 20 rnd clips. Neither one work for crap.

I was in a hurry to get this order, I was leaving town and wanted the order to be with myself. GunMag made sure I got it! !

Great line of products and customer service- very responsive to customers. I have purchased before and will continue to do so.

Wouldn't recommend buying from this company. The customer service isn't good and they take your money without even sending you any products or items. Ill be connecting with BBB for their business practices also. Buyers be where. read more

Great selection of items, quick delivery and great customer service. Ordered multiple orders and absolutely no bad experiences. read more

Reasonable shipping time. Mag mistake i made. Return was easy and quick. Recommended for purchases

Purchased legal 10rd magazines through eBay; provided current/valid ID with matching shipping address as requested by seller. Seller cancelled order after receiving requested ID and claims eBay, as the seller and shipper in this transaction, is unable to guarantee compliance with applicable shipping restrictions (Adult 21+ Signature on Delivery). Seller (customer service rep Perry, specifically) unwilling to put this cowardly reasoning in writing or in an email. Especially sad on this 250th anniversary of Independence. read more

Long-time customer, and they've earned every purchase. Recently had an issue with a product -- they stood behind it completely, refunded 100% including shipping, no hassle. That's the kind of company worth buying from repeatedly. Highly recommend. read more

I have been dealing with GUNMAGWAREHOUSE for a very long time and there service us excellent and shipping is very quick. But the best part is that they have great pricing and stock is always full. read more

They are thieves do not buy from them. they stole money from me. If youbare from califronia they send an email sating they need more n information then offer store credit or 80% back but wont pay tou even that. Once you pay them you will never get your money nor your product just your email spammed a few tikes a day. Dont lose your money go to the gun store. read more

I had a great experience with GunMag. I ordered the wrong magazines and it was super easy to return for a refund. It was effortlessly and I appreciate it. read more

Excellent customer service. I purchased a $450 optic and decided I didn't like it. I contacted GunMag Warehouse and even though the purchase was a couple weeks ago they let me return it will a full refund. I have since bought several optics from them. Shipment is fast and I've never had an issue. read more

Excellent service after the sale. An email mess up on my end led me to believe my order had been lost. A quick email on a Friday night late in the afternoon/early in the evening was very quickly answered and a tracking number was emailed again. I had bought from GunMagWarehouse before and will continue to. read more

Great website, great service. Responded quickly to my emails. Definitely will be buying again. Highly recommend

There's no 0 star option. Shipping is atrocious. I should have checked the reviews before ordering. Do yourself a favor and order from Anywhere else. read more

I have ordered many products from GMW, never had a problem. Recently the USPS lost my product shipment. Mike (Claims Specialist) fixed the problem and sent a new order to me at no cost. Thanks Mike. This is a very well managed business!! read more

Just go to the store yourself, shipping is way to slow, at this point if this was a actual scenario, my property would have been over ran and I'd still be waiting for my order, 4 days just for them to print the shipping label not even have the product shipped , all this for a measly 2 piece order read more

Grear selection of magazines and priced competively. Shipping xost is very reasonable and fast shipping everytime. Customer service is great and very helpful if you need to do a return. read more

If you live in California (possible many other states too) they will take you order and they send you an email indicating you need to send them a photo copy of your state ID to get your product. They do not tell you this ahead of time. When you don't provide your photo copied state ID because your don't want your identify stolen they then charge you 20%. What a scam! It's bad enough to charge someone 20% to return a product but to charge 20% for a product you have never even received. That sounds like stealing. read more

Ordered magazine for my new gun never received it. No nobody wants to help me out.. Glenn mag warehouse told me they cannot help me because I already filed a claim with the post office. Which they told me not to after I already did. So now I'm not getting no help from the post office or from gun mag warehouse. read more

GunMag Warehouse - My receipt of item I did not receive. - Guns & Ammo Near Me - Irving, Texas

I order on-line. I love this company! A friend told me about them and he was right - great prices and they have things in stock when many shops are sold out. I have been happy to see that their prices don't usually go up when inventory is low. I've seen too much price gouging lately but I've never encountered that here. Big thanks to GunMag Warehouse! Many positive transactions and I have never encountered any negatives. That is appreciated. read more

This company doesn't do what they say. I'm in California and ordered a product early December and received it defective. They said to return the product and I would be getting a replacement sent back. Then I get a email first saying they were sending it, then shortly after saying they canceled and refunded the order due to California law change on Jan 1st even after I explained this was NOT A NEW ORDER, I already purchased it prior to the law change. It's not my fault you sent something defective, and the law clearly says purchases made the 1st and after. Would have been perfectly legal to send my order but they didn't. read more

Always fast, courteous, and professional help with magazine fit ability (thanks Jeff!). Magazine selections for older pistol models can't be found anywhere but here and at very good prices. Shipping cost amazingly low compared to other companies. I am a repeat customer and this is where I'll buy magazines. read more

Timely and Responsive!! I look forward to many purchases. They responded to emails and phone calls promptl.

Great service! Fast shipping. They verified my address prior to shipping. And a good product!

Great customer service, they respond very quickly. Their selection and prices are amazing. I will always be a loyal customer.

they emailed me a deal on discounted Glock mags, so I bought two. they never delivered it and instead claim that the package was stolen. I have a camera outside my door, the delivery man never dropped it off. gunmagwarehouse has the nerve to tell me it must be stolen. and they added that the delivery man remembers my package. yeah I bet he stole it. never order from this place. customer service blames me. total BS. read more

GunMag Warehouse Coppell, Texas This company is, "Not like the brochure." For integrity sake, I did receive the product ordered, in a timely way. However, upon my order, my private information was sold or gifted to Norton Symantec ( Now Gen Digital) in a trial promotional product targeting me , regarding a shipping security. It included name, address, phone and type of items purchased for shipping. I WILL NOT do business with a company that does this. Further they ignored my complaint with no response. There are too many choices in our country to tolerate this BS. Further reviewing this company in Better Business Bureau, the excuse making, finger pointing reflects a lack of business maturity that lacks the kind of standard in business I will give my money to again. Follow up.. As expected a long breathless response, falling short of integrity. I am the owner of three businesses. I have contacted Norton about their shipping product. It absolutely captures data on the buyer, otherwise it is useless. GunMag trusts a third party with your data captured in a sale. It has been confirmed. That is/was not the only point. It is an automatic process on each shipped purchase. They means someone besides the seller now possesses information related to whom buys items related to firearms. This not just a marketing tool for GunMag Warehouse, it used by third party business via a huge corporation. The Better Business Bureau has stacks of complaints about this company. Any company with volume will get a few. It is up to customer to decide what kind of company it is. As they say this company is "Not like the brochure." read more

I have purchased several items from this company and I will continue to use them when I need any product that they are competitively priced. I have had, only one issue with ordering, but it was my fault at the end. Mark " GranPa " read more

Hit or miss ordering from GMW, seems like the are trying to completely revamp POS. Out of the last 10 orders, only 2 arrived on time. Customer service is a joke, I blame this on management. Sometimes the best deal is found there but other time PSA is 50% less. I would NOT recommend GMW to any friend simply because you never know what's going to happen. Tread lightly read more

Was sent the wrong gun magazine and had to drive over 40 minutes to get a refund. They make you pay for the shipping if you don't drop it off in person. They were really nice outside of their customer service and handled my refund. read more

So I bought 2 magazines from them, they didn't work well with my gun, returned them and not only did they NOT honor the RMA, they wanted to charge me for the return. Not to mention they only answer their local dallas area phones for 4 hours a week. The Worse company I have ever dealt with. They should be ashamed. read more

I ordered two M1 magazines from these guys, and their online representative stated that they should work fine. The order came in relatively quick, no issues with the delivery. The magazines didn't function, wouldn't lock into the mag-well, so they hit me with a restocking fee for damaged packaging when I returned them on an RMA. I explained that all that was needed was to re-staple them for the packaging. I thought they would want to inspect them, but all the packages needed were staples. Other than that, they were in perfect condition. Not to mention, how would I be able to see if they would function in my gun without taking them out of the packaging? I've returned one other magazine to their store without stapling the package, and had no issues. Why now? They answered with a refusal. Pretty irritating! No problem! I think it's time to take my business elsewhere, I really don't care if I need to pay a little more. Customer service is worth a little more money. Apparently, they're doing well enough to kick their customers to the side. read more

I ordered a 'Sticky Holster' for my firearm, and received an EMPTY BOX with nothing inside but packing paper and a packing slip. THAT can be considered MAIL FRAUD. read more

GunMag Warehouse - The box I received only contained packing paper and a packing slip. - Guns & Ammo Near Me - Irving, Texas

Ordered some seeds at a good price. Arrived several days ahead of time. Shipped same day as my order. Everything delivered well packed, perfect condition. read more