1. Gulf Coast Networks

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St. Pete Beach, FL

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Gulf Coast Networks

5.0 (1 review)
Closed • 10:00 am - 5:00 pm

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Data recovery

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4 years ago

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Best Buy - Look at how long I've been holding for and still am.

Best Buy

(144 reviews)

$$

Tyrone

Recently made a purchase at the Tyrone store and had a question about delivery confirmation. Store…read morereceipt doesn't show a contact # or name; therefore, you must go on line to determine # to call for help. Discovered that stores do not take calls & all calls are forwarded to a central call center which is not local nor in the US. Simple request to amend contact info resulted in non-resolution & followup call next day showed change not yet made. Again explained what is needed and was told that resolution would be available in 24 hrs. This was very frustrating because when you call, AI responds & transfer to a real representative occurs only when you insist. It appears that, to streamline processing, no one at the store can be contacted directly. This is certainly an awkward and frustrating process. There are very few employees on the sales floor and those who are there are not attentive & assistance must be requested through the service desk at the front of the store. In all the years that I have dealt with Best Buy, this is the worst customer service that I have had. Customer service process stinks!

Well Best Buy did it again. I had purchased an LG washer and dryer combo. I paid for the protection…read moreplan and they've taken that money for two and a half years. Now I need service I have to pay $99 and the service guy can't fix it and says it's not even covered under the protection plan. They refuse to give me my money back and they refuse to help me. Best Buy customer service is awful I asked for a supervisor and they just left me on hold for 20 minutes. I absolutely will not purchase another thing from Best Buy ever!

Gulf Coast Networks - itservices - Updated October 2026

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