I bought a 2012 Honda Civic on June 3, 2012. (1). First thing that happened: on dashboard light…read morewas flashing about a tire sensor. They did send the car to Goodyear and they fixed the issue. (2)second time I carried it back and told the office that it was dying on me when I would turn a corner. The mechanic said there was no problem because I just didn't hsve the key inserted properly. (3) third time I carried it back I told them that when I like stopped at a stop sign then start to go forward, it would hesitate then this BIG SURGE forward would happen. It would scare me. The mechanic said "well, the engine light does not come on so maybe you need to use a higher grade of gasoline." So, I go to Polk's and fill up on their most expensive grade the had and spent close to $50 filling up because I was going to Mobile to my sons for the 4th of July. (4th issue) When I got to Mobile, and got out of the car, my grandson was at the door to greet me and he said "NANNY, there 's smoke billowing out from under the hood of your car." It scared the heck out of us both and when I let it cool off, it would not crank. My grandson had to bring me back to Long Beach because I had appointments the next day. Because the car wouldn't start, Chuck Ryan had to go get the car in Mobile and bring it back to Long Beach. I didn't hear from them yesterday after they got the car and so far today (June 7th) I haven't heard from them as to what they are going to do about the car By the way, I told them I didn't want the car and could I have a refund. I paid $2000 down and made one $450 payment. One of the managers named Kelly said they didn't give refunds, but they own the company, so I would think they could if they wanted to. I'm waiting for them to make a decision and call me back

Friendly staff, good deals. Was not pushy and if couldn't answer my questions they called someone…read morewho could. Will be buying from them again.

I brought my truck in because the radio kept cutting out. Nissan diagnosed it as a faulty unit that…read moreneeded to be replaced, but said my extended warranty company needed to send an adjuster to verify the issue first. When the adjuster arrived, Nissan claimed they couldn't duplicate the problem. So I take the truck home -- and surprise -- it immediately does it again on the drive back. I call and they tell me to bring it back in and they won't charge another diagnostic fee. I also explained exactly how to duplicate the issue so they'd be ready when the adjuster came again. I check in the next day and they tell me they were able to duplicate the problem, and they're just waiting to show the adjuster. But when the adjuster actually shows up the following day, suddenly the issue "can't be duplicated" again -- and now the service rep tells me it's probably just my phone. Well, it's not. It does the same thing with my wife's phone too -- and again, they previously told me they saw the issue themselves. Total waste of time and zero accountability. I'll gladly drive farther to another Nissan dealership before I bring my vehicle back to this one. Absolutely unacceptable service.

Best customer service and special order support…read more Outstanding attention to details and professional demeaner to ensure you receive the correct part for your Nissan! Ms. Charlene Martin Inventory Manager

The Exclusive Auto Brokers staff is outstanding! They worked hard to get financing and treated me…read morelike a king. I couldn't have had a better experience with a dealership! Their selection of top notch vehicles is great and they had exactly what I needed. When I need another ride Exclusive will definitely be my first choice and I will tell all my friends to check them out! Thanks!

Sean was supper helpful during the process. Jeff is super knowledgeable and there to help with any…read morequestions you may have. Recommend

I am currently traveling cross country for a new job in Arizona and my car broke down right near…read moreVolkswagen of South Mississippi. The people at this dealership are some of the most kind, respectful, hard-working, and professional people I've come across in a very long time. They're not only diagnosing the problem and helping fix it, but the service advisor, Dylan and technicians Brandon and Tyler are amazing people all around. They're working hard and helping to ensure I will make it to Arizona to start my new job on Monday. I would highly recommend this dealership to anyone looking for a new Volkswagen!

I am so pleased with the service I was given on my 2009 new beetle convertible. I called around…read moretown for a battery replacement, because the computer Hass to be reset and so it can't just be redone... Thanks Volkswagen. One place wanted $550, another place insisted on running a system diagnostic for $260 before they would even replace it... And then charge me for the battery, and the computer reset so it would've been around $700 total...I was totally amazed to find out that the best price to have this service done was at the dealership! They have a new customer for life

Great vehicle great people thanks Scott and Debra. We were looking for our last truck and we got…read moreit.! Highly recommend!!

Another purchase. My go to used car dealer. The Hancock's stand behind their autos. Pleasant no…read morehassle transaction. Good honest folks.

I recently purchased a vehicle from Mandal, and I can't say enough good things about the…read moreexperience. From the moment I walked in, Cameron was professional, knowledgeable, and genuinely attentive to what I was looking for. He made the process easy and stress-free, answering all my questions with patience and ensuring I felt confident in my decision. Offered 100% Transparency! Neil, the Sales Manager, was equally impressive. He worked with me to get a great deal, explained all the financing options clearly, and made sure everything went smoothly from start to finish. You can tell both Cameron and Neil truly care about their customers and take pride in what they do. Special mention to Jillian in Finance she was amazing!very polite and personable and professional! If you're in the market for a new or used vehicle, I highly recommend asking for Cameron and working with Neil. They made the entire experience enjoyable and exceeded all expectations

$900 for a battery replacement because advanced auto parts said it was my alternator not my…read morebattery. I bring it there with a whole list of instructions but they act like they can't read. Then they act like they can't do anything then they charge three times the amount for a battery and act like it's gonna take another extra day. I would give zero stars.... maybe I would give a one for decent personality.