1. Carsmart Ms

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Diberville, MS

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Carsmart Ms

5.0 (2 reviews)
Open • 9:30 am - 6:00 pm

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Holmes Motors D'Iberville

Holmes Motors D'Iberville

(23 reviews)

Great Staff Great selection…read more Great Service Great location Great cars Thanks for everything

I had a very disappointing experience with this dealership. I first contacted them in September of…read morelast year and clearly explained that my budget for a vehicle was under $2,500. Since then, I had multiple conversations with them about getting a vehicle within that price range. Their website also showed vehicles with down payments in the $1,800-$2,200 range. The day before I drove there, I spoke directly with Derrick, who confirmed that vehicles in that range were available. Based on that information, I drove from Louisiana to Mississippi and spent about $150 on travel to get there. When I arrived, I was told they did not have anything in inventory within my price range and that I would need to put down $3,100 to get a vehicle. This was completely different from what had been communicated to me over several months and what was displayed on their website. If I had been given accurate information beforehand, I would not have made the trip. I'm sharing my experience so others make sure to confirm inventory and pricing very carefully before traveling. I had a very disappointing experience with this dealership. I first contacted them in September of last year and clearly explained that my budget for a vehicle was under $2,500. Since then, I had multiple conversations with them about getting a vehicle within that price range. Their website also showed vehicles with down payments in the $1,800-$2,200 range. The day before I drove there, I spoke directly with Derrick, who confirmed that vehicles in that range were available. Based on that information, I drove from Louisiana to Mississippi and spent about $150 on travel to get there. When I arrived, I was told they did not have anything in inventory within my price range and that I would need to put down $3,100 to get a vehicle. This was completely different from what had been communicated to me over several months and what was displayed on their website. If I had been given accurate information beforehand, I would not have made the trip. I'm sharing my experience so others make sure to confirm inventory and pricing very carefully before traveling.

Mandal Chrysler Dodge Jeep Ram - My brand new jeep Rubicon X

Mandal Chrysler Dodge Jeep Ram

(10 reviews)

$900 for a battery replacement because advanced auto parts said it was my alternator not my…read morebattery. I bring it there with a whole list of instructions but they act like they can't read. Then they act like they can't do anything then they charge three times the amount for a battery and act like it's gonna take another extra day. I would give zero stars.... maybe I would give a one for decent personality.

The staff at this dealership were incredibly disrespectful and unprofessional. It is disappointing…read moreand honestly embarrassing on their part. The environment suggested that diversity, equity, and inclusion are not valued here. The staff was entirely white and seemed to lack both customer service skills and basic automotive knowledge. Two days ago, I had a tire blowout on the highway and urgently needed a replacement. I would have been fine waiting if a tire had to be ordered, but instead, the staff lied to me. The only helpful person I encountered was the receptionist at the front desk. She kindly explained where to go and how to pull up so my vehicle could be let into the service bay. I followed her directions, but when I arrived, the bay doors did not open and no one acknowledged me. I ended up walking into the bay, unsure if I was even allowed in there. There was a customer speaking with three or four employees, but they were not working on anything. They were just standing around chatting. Once the customer left, the employees scattered in different directions without saying a word to me. I remained there, clearly visible, but continued to be ignored. I tried to get one man's attention, and he deliberately walked away from me without responding. Eventually, I walked deeper into the building and found a glass-walled room with several employees inside. I told them I had been waiting in my car and then inside the bay without anyone acknowledging me. One of the women in the room acted as if I was the problem for bringing it up. I explained what tire trim I needed, but they focused on the brand instead. They did not have that brand in stock, and I was told it could be ordered. I was led to believe that the exact brand was required, but I later learned from a trusted source that only the trim matters. They then sent me to the parts department to "see what could be done," but it was just a waste of time. I was told to try a Discount Tire on Pass Road. That location does not exist. I only knew what Discount Tire was because of its popularity in California, so I immediately realized the recommendation was false. It felt deliberately misleading and unprofessional. Throughout the visit, the staff made repeated assumptions that I did not own my vehicle or that it was used. I drive a 2024 VW Atlas. Their assumptions were completely baseless and offensive. This entire experience was disgraceful. If you expect to be treated with basic respect and honesty, avoid this dealership.

Mandal Buick GMC - Brakes

Mandal Buick GMC

(50 reviews)

We have purchased two vehicles from Mandal over the past few years. The sales experience was always…read moregreat, but I truly believe the most important relationship you potentially will have with a dealership after the initial purchase, is with the Service Department. I cannot put into words how truly amazing the Service Department at Mandal is. Two years ago I had a claim with my Tahoe that was handle flawlessly by Susie...I literally did nothing throughout the entire process. She handled it all. The reason I post this review today though, is because our recent experience with a claim regarding my husband's truck. Due to my husband's vehicle being a Ford, the initial process began with a local Ford dealer...we are now 3 weeks into the biggest headache we have EVER experienced with a vehicle. My husband was on the phone multiple times a day with this other dealership...only to get a runaround and no resolve. My husband, fed up, reached out to Mandal for help. Without hesitation, Susie took over (not required to do so) and took on the task of being our voice between this other dealership and the warranty department. She resolved a 3 week headache in TWO DAYS and ultimately saved us money. This is two times that Mandal has come through and gone above and beyond for us. I can honestly say that any and all future vehicle purchases that my family makes will remain through Mandal. I will continue to speak their praises whenever the opportunity arises. Susie is definitely an asset and a blessing to that business. We couldn't be more appreciative!

I did not purchase my 2019 Buick Enclave from Mandal Buick, but they have handled the repairs on my…read morevehicle. Unfortunately, I have had four transmissions replaced, and I continue to experience problems. Most recently, additional issues developed shortly after service. I have expressed serious concerns about the vehicle's safety and reliability, but I feel my concerns have not been taken seriously. After multiple repairs, I expected better communication, accountability, and customer service.

Carsmart Ms - car_dealers - Updated October 2026

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