New and used instruments of all kinds are aplenty in this traditional bluegrass & country…read moreinstrument retailer. It's been around d for years, and is well-known in the musical community. Strings, cases, gig bags, and other musician supplies can be sourced here, as well as a small but interesting selection of recorded & sheet music. The staff & owners are friendly & knowledgable, and ready to talk a deal!

I've never played a string instrument before but had my heart set on learning the banjo. As a young…read morewoman of color, I was a bit nervous that I wouldn't fit into this store or be taken seriously without over-explaining myself and where I'm from. (Sadly have this experience very frequently where I'm from in bluegrass country.) But as soon as I walked in, I felt like I was in my pawpaw's garage, full of passion projects and home. John said, "If you can't find something... I'm sure I can't either. But holler anyway." All the pictures you'll find on Yelp are pretty much the whole store. You open the house door almost directly in front of the register, and all the merchandise is in the front and along one side. It's tiny but packed. This store has decades of stock and love in it. There are a ton of music books ranging from beginner to pro for all different styles, not just bluegrass. As John recommended, it's great to just flip through the books to see which style of writing and teaching makes the most sense to you. I picked out the cheapest open-back banjo, and John never tried to upsell me. In fact, he told me all the great things about the instrument I'd picked and walked me through the basics of the style I wanted to learn and even other ones in case I changed my mind. (Which I did lol.) This was all without me having to ask, with genuine excitement. He put so much care and attention into making sure the instrument and I were prepared. It's almost a month later, and I couldn't be happier with my purchase and experience. I will definitely be back for more supplies and recommend to anyone else looking for an instrument or supplies. I'm so grateful this is here in Columbus :)

My niece needed a string for her acoustic guitar, so I called up MOMA since they were the closest…read more Fast and efficient! Casey, young gentleman working, was polite. For just over $2, she got a new string, attached, and tuned cords. Here, you can buy and rent acoustic and electric, also have amps. This place offers private lessons in the back rooms, also.

From the owner: Guitar Repair and Sales. NEW and USED gear. We offer…read moreindividual music lessons for guitar, bass, drums, piano, vocals, saxophone, violin, banjo, and mandolin.

They were really good. The staff was nice and helpful…read morethere instrument variety is great, I love their instruments. I highly recommend

They have a great selection of guitars and strings, very helpful,,amazing that they are in such a…read morerural area.. I say this isca 10 out of 10...

I'd definitely like to explore here more, but during my first quick visit, I was really impressed…read moreby the size of the store and prices! They seem to specialize in contemporary instruments like guitars, but they had quite a range of band instruments and band equipment. I will definitely come back here for clarinet supplies, which at a glance were generally much cheaper than Amazon. In addition to these items, they offer lessons, one of which I snuck a peek (listen) to. They had a nice set-up with a sitting area, which guardians can sit at while their child has their lesson. The last feature I really appreciated on the way out was a large bulletin board, full of flyers - local music events/concerts, inquiries to join a band, etc. It was a nice way to get a taste of Columbus's music community and opportunities!

This place pays pennies on the dollar. Add in the lack of customer service and support. This is…read moredefinitely a place of last resort in case of emergency.

I ordered guitar parts, and they got half the order right, and half the order wrong. They have not…read moreresponded to phone or email. Due to the heartache expressed by other reviewers, DO NOT BUY ANYTHING from Jess. The unfortunate thing is ... it's easy to treat your customers right, but Jess has apparently chosen to be shifty, greedy, and un-trustworthy. Buyer beware !

My feelings about this business are complicated. I purchased over $100 worth of parts for my bass…read moreon July 4, 2024. They arrived very quickly, which was wonderful, but some of them didn't quite satisfy my needs, so I decided to return them. This is where the frustration sets in On July 9th, just 5 days after I initially placed and received my order, I submitted a return request as per the instructions on their website. In order for you to return, they tell you to fill out a form for each of the products in question and then they'll give you a special return number. I completed everything promptly and waited for a response. I heard nothing back. There was no indication that they ever even opened my request. After nearly 2 weeks of waiting and having no idea what was going on, I call them on July 19th. They pick up and I explain that I want to return/exchange. I immediately ship the items the following day While waiting to hear back, I eventually decided that I no longer wanted to buy anything at all because after extensively browsing their website, I realized that they didn't have the parts I wanted. I emailed them on July 31st explaining that I shipped my items and wanted a refund instead. I again hear nothing back. They did not answer any of my future phone calls, either At this point, on August 10th, I opened a dispute with PayPal because I was beginning to get very annoyed. It seems like this encouraged them to actually listen because I finally got a response on August 15th telling me that there were credits in my account and that I never indicated what parts I wanted in exchange. The thing is: I never actually saw these credits. Although they said they were in the system on their end, nothing was visible to me as a customer using the website. There was no clear section or page showing credits, coupons, or points and the status of my return was never updated. I told them that I no longer desired an exchange but wanted a refund instead. They ignored me. I email them again on September 4th, but I continue to hear nothing back Fast forward to 4 days ago (October 2nd). I was at my wits end and came to the Internet to 1) see if anybody else was experiencing something similar, and 2) leave some sort of review, because I literally had no idea what to do anymore. I resigned myself to the fact that I was probably never going to get my money refunded to my original form of payment Less than 24 hours after leaving my review, I get a reponse. They claimed that they couldn't issue a refund because I initiated the return outside of the return window, but that didn't make sense because I filled the forms out basically immediately after I got the parts and saw that they didn't fit what I wanted. I was waiting for them to give me return numbers but they never did. They didn't respond to me until *after* the return window, and that's only because I called. They again told me I had credits (that I couldn't see, mind you) but were willing to refund me so long as I took my Yelp review down The last 3 days have been an irritating back-and-forth of me explaining exactly why I wanted a refund and why I was upset that it took me over 3 months to reach any kind of resolution. But it's now devolved into them just ignoring what I present to them and telling me to take the review down This entire thing was maddening. I honestly wonder if they'd have even responded to or refunded me if I hadn't made that very first complaint to PayPal. The credits likely would've just sat in my account unused because I had no intention of ever purchasing anything again, which is essentially the equivalent of my money disappearing If you decide to do business with Guitar Parts Factory, I suggest you do it through eBay, Reverb, or at their physical location. Most of the transactions on these platforms are positive. They do a fantastic job shipping parts out at a speed that surpasses most large-scale companies, and they should absolutely be praised for that. But I would not recommend you use their website unless you are sure that you'll be keeping what you purchase. I'd also suggest you be confident in your purchases, period. Because the return process and communication is not good and you'll find yourself running around in circles My initial Yelp review was 1-star because at that point, I believed I'd never hear from them ever again. I've increased it to 2 stars because, while they're great at shipping and they did eventually return my money, the ordeal was extremely disheartening

Great service and classes! Best place in town to learn music or rent equipment. Highly recommend!read more

Great Music store in Powell…read more They offer lessons which is very cool And they have a decent selection of guitars , strings , pedals etc I hope they actually Up their inventory with more guitar brands , that's my only concern . But I like this place Clean , nice staff , nice location , I'll be back

Bought a jackson guitar and randall amp quite a few years ago ...was supposed to get a new case…read morewith it and a few other things but could never get the owner to look me in the eye long enough to get some money back or the items I paid for or figure out how to get what I paid for ...I buy alot of guitar stuff ....but had to choose not to even go there to do business anymore because of the dishonesty and lack of business integrity .. hate it because they are close to where I live and seemed like a easy choice ..over the years after that interaction ..Ive spent thousands in gear ,not another dollar went to Cromley ....good business habits go a long way ....

From the owner: Cromley music has been the premier music shop in Lancaster for over 20 years. We offer a wide…read morevariety of instruments including: acoustic, electric and bass guitars as well as keyboards, pianos and so much more. We also offer professional music lessons for guitar, bass and banjo! We carry a wide variety of musical books too that include guitar tabs. Call us today with any question!

I tend to really love Music Go Round stores in general anyways, but the Columbus store just hit it…read moreout of the park. They sent me a beautiful '81 black Guild D212 12 string and I am completely in love. Much better than they described it - basically in mint condition with the original case. I'm used to dealing with good people whenever I shop at any MGR, and this transaction was no exception. They under sold the guitar and they under promised but boy did they deliver. Fantastic price, excellent guitar with a beautiful sound, and as always after the deal was completed I felt like I had been talking to one of my friends. They are that good! A+

Average knowledge, average customer service, low pay for purchases, items are as much or more than…read moreonline options such as Sweetwater or musiciansfriend .. unless you have an emergency, stay away

What a great experience! I googled a place in Massillon that rents musical instruments. I wanted to…read moreget something situated for my niece who is in fifth grade and joining the band. I felt overwhelmed and didn't even know what questions to ask. Cali was awesome! She was straight forward and transparent. She told us about the added fees and what to expect. Cali talked us through the process and helped us make an educated decision. We were in and out within 20 minutes. I feel confident in the decisions we made and the money we spent. What a great local business. I will make sure and continue to support Johnny's Music!

Do not take your flute or woodwind here! I wanted to be able to write a great review, but found…read morethat they are extremely nice... liars. I found out too late that nearly all of those great reviews on Google are actually for the Music Shoppe which was located on Erie. The previous owner who was mainly the one who fixed woodwinds died in 2021, and Johnny didn't open his own shop until January of 2022, but kept all of the reviews for the other store. I was told by a music store that our flute needed to be repadded. Johnny assured me that he was able to do it, but after over 200 dollars, 4 trips, and several lies later, I would never recommend his services for band instruments. Please do yourself a favor and take them to a store that specializes in band instruments, even if it costs a little more. When we first went to pick up the "completely overhauled" flute, he gushed about how it was "a beast" and how easily his flute teacher was able to play it. My daughter, who is an excellent flutist, was not even able to make it work. In fact, one of the pads completely fell out while we were there! Needless to say, we went home without our flute that day, which meant another trip. The second time, since it did play, we took it home, only to have another pad fall out with the next week, which meant another trip. By the last time we picked up the flute, our "beast" had turned into a "bad horn" that was just old and worn out. We were told in so many words that he couldn't really do any more for us, and don't expect it to last very long. It has not played well since, so my daughter has been using my old flute to get by. Last week, I finally took it to a reputable music shop in Canton. Imagine my shock when I was told that it is a good flute, but the person who put the pads in didn't know what he was doing! I will have to pay to have it completely repadded, meaning that I totally wasted all of that money and time. Hopefully, my experience will save some other customer some frustration!