Great Value & they remember you after the sale. Locally owned. Friendly service . Been going…read morethere over 25 yrs.

My kids have taken lessons from a great teacher there off and on for a few years, despite the owner…read moreand his rude attitude and sales pitch. On more than one occasion he has tried to sell me or my kids something that we don't need or want, and when I have bought from somewhere else he gets really nasty. I have changed my lesson time to an evening so I don't have to see him anymore because he closes early. I have had a dispute with him on a repair, I just paid the changed cost to avoid arguing. I also have recommended friends to the teacher, and when they go to the store the owner tried to sign them up with a different teacher then the one I recommend.

I wouldn't take my violin anywhere else. The staff are great. I just got back from checking out…read moreone sixteenth size violins for my son. I could definitely hear the difference between what kapeller offers vs another local music store. I was here a couple years back to have my bow rehaired and Jane could quickly tell that I had unwelcome bugs living in my violin case that was contributing to my bow hair problems. Support local businesses! If you are a string player/student, I highly recommend this place.

Kapeller Violins was a wonderful shop, but alas, they have retired and closed the shop. Both of…read morethe owners played string instruments and were members of the Richmond Symphony. So far, there is no other shop locally that has anything in stock that can compare, and while it is tempting to say you will purchase something inexpensive and see if you or your child likes it--remember that it is hard enough to play the thing, and impossible to get lovely tones from most factory made instruments. The closest shop at this time would probably be Brobst, near D.C.

I visited many piano stores in Richmond, Williamsburg and Midlothian.....Peabody's Piano had the…read morebest inventory along with amazing customer service by David! He was extremely knowledgeable and gave me the best deal on this outstanding grand piano. The piano was delivered timely and was polished to a high shine! Absolutely gorgeous. Thank you for making the entire experience so pleasant from start to finish!

i love my piano purchased from Peabodys. all staff, sales and instructors are always pleasant and…read moreprofessional. i have been in a number of times for my lessons or for instruction manual purchases when fellow piano learners, including African Americans were also present. All were treated with the same courtesies and services I have enjoyed. All seem just as happy as i am with Peabodys and with our new musical learning experiences! So much fun to learn to play piano....after 60+ in my retirement years! Never too old to learn something new! Go for it! Oh and I love the electronic player on my piano. the QRSPNO3..... my piano can play without me! Wonderful dinner music every night and so much more- check it out!

Awesome service and the guy running it is so nice!! he gave us a good price and he worked fast and…read moreefficiently. Come here if you need service

I have a Takamine 12-string acoustic/electric and the bridge on it had split. I'd asked to get it…read morerepaired for my birthday and my mother had taken on the task. She had selected DH Guitar Repair to do the work due to their close proximity to her. She returned it to me a month later, starting her explanation with, "He didn't charge me for it." Strange. She continued, "When he was removing the bridge, it took some of the veneer off. He did his best to repair it. But he replaced the bridge, set it up and says it plays fine." I opened up the case and I could not believe what I saw. The repair to the damaged veneer was appalling. It was not refinished in any way. It was simply glued back on to the surface of the guitar. I figured this because there was still evidence of glue in multiple places on the face of the guitar that were never cleaned up. When the new bridge was glued to the body, it was attached slightly above where the old bridge had been because the edge of where the old bridge was seated is clearly visible by about 1/8". The old bridge had four mother-of-pearl inlays -- two on either side of the saddle and two on either side of the bridge pins. The new bridge did not have the inlays. Instead, it was covered with scratches, which I can only assume came from sanding away at the glue after the bridge was seated. Not knowing if it was actually necessary, the pick-up had been replaced, evidenced by an excessive amount of cabling gathered up in the body of the guitar. I removed the guitar from the case and picked it up, only to hear a substantial amount of dirt or debris shifting around inside the body whenever I tipped it back and forth. I understand that unexpected things can happen in the course of any repair. What is inexcusable in this case is the sloppy, careless work that was done in an effort to repair the damage. Based upon what I've seen, I cannot dismiss the possibility that the same carelessness may have led to the damage in the first place. I fail to understand how an apparent professional could find this work remotely acceptable. When you send anything in for repair, at a bare minimum, there is an expectation that it will be returned in at least as good a condition as when it was sent in. I am stunned and sickened by what has been done to this guitar. I only hope that I can find another luthier capable of repairing the damage caused by this one.

The owner operator of Dacapo Piano Service, Michael Stumpf, is simply one of the best! Not only is…read morehe a certified piano technician, but he is a real artist when it comes to piano restorations.HIGHLY RECOMMENDED for dependable top-notch service in the Richmond, VA area!

Michael is absolutely fabulous! I had him tune my console piano shortly after moving from PA to VA…read more4 years ago. Recently I called him to tune our baby grand piano at church. Once again, he was there when he said he would be and tuned the piano and improved the action. I will be calling him again and again for all piano tuning needs. He is wonderful!

Great service and flexibility! Best teachers that give every child a chance and fully support!read more

We had a birthday party for my 9 yr old and 12 of his closest friends. All of his friends were…read moreexcited and really enjoyed the party. We honestly didn't know what to expect and didn't know if they could play a song together. The staff at Bach to Rock were super nice and helped everyone learn their part. The kids were so happy they did play and sing. And they were all happy with their take away gifts and CDs. I heard from several parents their kids kept listening to their cds and wanted to take lessons for their particular instrument. Thank you for making this such a happy and memorable experience!

Jerome, is AWESOME! He is going to be my voice and guitar coach for many years into the future! Our…read moreinitial meeting (1-9-26) went great. I have a bunch of homework which I'm so excited about. I was about to sing a song on our first session and he didn't run out of the room

I have heard great things about Robert Alexander Music Lessons The owner of this school is an…read moreextremely talented and accomplished musician, and most importantly a nice, kind, dedicated, and honest person. The teachers here will teach music in whichever way is needed/desired: by ear, by reading music, or both, AND in the style you want to learn! They will also teach music theory if you're only interested in learning that skill. This is the only school I know who covers this much ground... very impressed. I highly recommend!

I needed to get my engagement ring appraised for insurance reasons and was told by where we got my…read morering (Emily Warden) to come to Richmond Jewelers. I brought it in and they told me it would take about a week and they were done appraising it in about a day. I think it helped that I had all the paperwork that mentioned what kind of stones and metals were used in my ring. When I brought the ring in, I was helped immediately and given a yellow piece of paper to bring in when I returned. They asked for my full legal name and address. They gave me a call when they were done. When I returned, I showed the slip, got my ring back, and an appraisal sheet. They had me review the sheet to make sure everything was written correctly before getting the Appraiser's signature. This cost me $90, which after some research seemed to be the cheapest and most affordable cost for an engagement ring appraisal. It's a tiny shop with Carytown style parallel parking out front. The only downside about this shop is that it smells like cigarettes, but I was in and out of there so quickly this didn't affect my experience. Plus I got great service! I highly recommend visiting.

Got my refund. No customer service when I wanted to have custom jewelry made. Disappointing.read more