Went in for the first time today. Very cool place and good folks…read more Left with a killer Guitar. Thank You

Took my Yamaha keyboard in to repair. They said it wasn't fixable, but retuned it not intact, with…read morethe casing bent and not closable. So was it really the part? Or the fact that they messed up? Then I came in to pick it up.. they were going to refund half the 150 Deposit. They Charged me 75$ more. And said I have to come in to the store to get it re

John and Stan are always eager to help and answer any and all questions. I traded 1 uke in that was…read moremy Dad's, they gave me a good price and I turned it into a nice Kala tenor. Can't wait to see their new store.

A really nice place to browse and buy a new ukulele or a used guitar, amp, etc. aland lots of…read morestrings and other accessories. Support your local businesses like this one!

Had a wonderful experience with her. We bought a cello used and daughters instructor told us the…read moreaction was too high. She took a look and said the nut needed to be lowered. She wasn't pushy and it was such a reasonable price to fix it of $10. Came to pick it up a week later and the repairman had also rounded the pegs for free so that they held better! It was tuned and good as new. I mentioned that we probably need to get some rosin for the bow and she threw one in for free. Will be back for future cello needs!

We have rented from Jan for years. She and her employees provide wonderful service at very…read morereasonable prices.

I love this place. I love that everytime I visit the store someone random is playing guitar in…read morethere. I can just sit and watch that all day! So, today I bit the bullet and signed up for lessons!!! I'm super excited and ready to learn. There a special running for lessons. 4 39 min sessions for $109. Registration fee waived!($30) and a gift bag. I had an intro session for 15 min with an instructor who was so helpful. He showed me some things to practice and I'm so ready to go back for my first official lesson. Ive always wanted to learn guitar! My Dads both played and 2 of my daughters play!! Its my turn. #soexcited #workingonbucketlist

Poor customer service from staff member. Not inclusive, disrespects customers! ???Discrimination…read moreIgnore certain customers-nice lol Social skills could use improvement! DO NOT RECOMMEND GUITAR CENTER WEST BROAD STREET LOCATION!

I went in to buy my son a guitar. As soon as they guy was going to show us a guitar another person…read moreworking in the store yelled don't get stuck in there. After we decided which guitar we were going to purchase the sales representative was rude and they wouldn't honor the sale that was advertised on the website. He also seemed rushed to get us out of the store, like he didn't have time to deal with us. I'm very disappointed and will never go back.

I had a great experience at Guitar Center. We were immediately greeted upon entering the store and…read morewere helped with no pressure and plenty of space to look around. The sales associate who helped us, Cody, was knowledgeable and friendly. Cody showed us what was available in the style and price range we were looking for, and he was able to answer questions and give me a brief technical demonstration on the built-in tuner and pre-amp. At no time did I feel pressured or intimidated, and this was literally the first time I had ever even held a guitar. We came in to look but ended up purchasing a guitar, case, and protection plan, and I felt really good about my first guitar purchase. Purchase: Lucero LC150Sce Spruce/Sapele Cutaway Acoustic-Electric Classical

discovered Music and Arts a few years ago!! I live about 2 miles away, and music stores are a dying…read morebreed!! I actually went there today after work! I first walked in years ago to check out what they had regarding drums, cymbals, sticks, and other drum gear! I met Zak, and we bonded right away! We talked about his bass playing, my favorite band Rush, and he showed me around the store! They actually stock one of my favorite and most used brand of drumsticks. (Zildjian Dennis Chambers Artist Model) Small neighborhood music stores teach, instruct, and provide music knowledge to us all! I recently found that the snare drum stand at my church was broken, a day before my Sunday morning Praise and Worship Session! Zak was there, and had exactly what I needed. Kudos to Zak and the staff at Music and Arts on Midlothian Turnpike!! Check them out!! John Futrell

Not sure where to begin on this. They can do the school and my kid wanted a drum set. It seemed…read moreeasier to pay the full amount rather than make payments. That was the easy part. But now they are billing me for the same item I paid for. And I have a receipt for payment. Apparently that's not good enough for them. They sent it to a collection agency, who offered to settle the matter for the same money that was already paid. Talk about a way to sour what should be a positive experience for youngsters. Avoid these crooks

These folks are great, as are their pickups. I live an hour or so away and I'm building a…read morepartscaster Telecaster. I didn't know which of their pickups to get, so I stopped by (you should call first, it's not a retail store). Lindy was on vacation, but a very nice gentleman helped me, explained the different pickups and handed me a couple of guitars to try. The pickups are great, I can't wait to get them in my new guitar.

He makes the best pickups out there. He is passionate about what he does it shows…read more He or his small staff will take the time to answer questions. I have his Vintage Hots in my Strat and they are gorgeous. It's all about tone. _______

Great service and flexibility! Best teachers that give every child a chance and fully support!read more

We had a birthday party for my 9 yr old and 12 of his closest friends. All of his friends were…read moreexcited and really enjoyed the party. We honestly didn't know what to expect and didn't know if they could play a song together. The staff at Bach to Rock were super nice and helped everyone learn their part. The kids were so happy they did play and sing. And they were all happy with their take away gifts and CDs. I heard from several parents their kids kept listening to their cds and wanted to take lessons for their particular instrument. Thank you for making this such a happy and memorable experience!

I've known Jeff for some time and I know where he got his training in repair, so I had no qualms…read moreabout bringing him a tuba for a cleaning. Jeff did a great job and took the time to follow up a few months later to see how I was doing with the tuba. I've got more instrument cleanings and work that needs to be done, Jeff will be my first call.

River City Brassworks is the real deal! Quality work by a humble, honest guy. I brought in a…read moreclunker of a horn and Jeff was able to make it play so much better. He tested it right in front of me and explained everything he was doing. Richmond is lucky to have a great repair shop for brass instruments now.