Mike recently tuned and serviced my piano, after a relatively recent move to Richmond…read more Mike tuned the piano, restoring it to a condition it has not been in for a while. I have known many piano tuners over the years, and always found that the traditional tuners who start with a tuning fork (and Not an iPhone) are the best. Mike did a fantastic job, was on time and had very reasonable rates. Much better rates and service than my last three tuners. Mike is my tuner for as long as I am in Richmond! I highly recommend Mike for all piano work!

He has a good reputation according to the credentials he lists, but he never responded to multiple…read morecalls made during August 2021, and there is no way to fill out a request online. Maybe he is out of business for the pandemic, but his website makes no mention of being closed, temporarily or otherwise.

I recently had a home visit for a piano tuneup. The piano is very old and had some damage that…read moreprevented the tuner from completely performing the tune up. The tuner offered other avenues to have the piano fixed and refused payment for any of the work (I begged to pay him). The tuner was very knowledgeable but knew his limits. This type of professionalism, honesty and integrity. Ishard to find. I plan on using them again when my piano is fixed.

From the owner: Taylor Piano Restorations is a piano company that has accumulated over 50 years of piano service to…read morethe state of Virginia by tuning, moving, rebuilding, and refinishing pianos.

very knowledgeable about this service . nice and polite . punctual …read more my piano sounds beautiful

I cannot say enough good things about the service I received. My piano was so dusty inside that I…read morecould not see the Knabe crest, and loose piano lesson pencils had fallen inside over the years. The Wm. Knabe & Co. baby grand had not been cleaned in decades -- likely since it was built in 1939. Jack Templeton gave it the kind of care and attention it deserved; a meticulous (and miraculous) deep cleaning, a tuning with careful pitch adjustment, and even lubrication of the pedals. Beyond the excellent craftsmanship, he brought a big smile, a friendly tolerance of our nosy golden retriever, and deep knowledge of his craft. It's rare to find someone who combines such expertise with genuine warmth and professionalism. He plays beautifully too. I would enthusiastically recommend Jack Templeton to anyone who wishes their piano to be treated with love and the highest level of skill. It sounds and looks great now. I can clearly see the Knabe crest too. Thank you!

I visited many piano stores in Richmond, Williamsburg and Midlothian.....Peabody's Piano had the…read morebest inventory along with amazing customer service by David! He was extremely knowledgeable and gave me the best deal on this outstanding grand piano. The piano was delivered timely and was polished to a high shine! Absolutely gorgeous. Thank you for making the entire experience so pleasant from start to finish!

i love my piano purchased from Peabodys. all staff, sales and instructors are always pleasant and…read moreprofessional. i have been in a number of times for my lessons or for instruction manual purchases when fellow piano learners, including African Americans were also present. All were treated with the same courtesies and services I have enjoyed. All seem just as happy as i am with Peabodys and with our new musical learning experiences! So much fun to learn to play piano....after 60+ in my retirement years! Never too old to learn something new! Go for it! Oh and I love the electronic player on my piano. the QRSPNO3..... my piano can play without me! Wonderful dinner music every night and so much more- check it out!

Noah is amazing! He not only helped us locate a used piano in our price range, he also orchestrated…read morethe move from Northern Virginia to Richmond during inclement weather (snow) and tuned it. His advice was integral to us finding a great used piano -- searching on our own felt a bit overwhelming as there are so many scammers and poor quality instruments online. I would highly recommend Noah.

Noah is a PRO in every sense of the word. He is thorough in his work, and he uses high-quality…read morematerials. His pin-block restoration services totally rejuvenated by 36-year old spinet and saved it from the dumpster, for sure. Noah took his time ensuring each note was tuned to its perfect pitch; he even jammed out on the piano mid-tuning to provide some dulcet tones that echoed throughout my place. He's easy-going and fastidious, and his prices CANNOT BE BEAT.

Top quality tuner who does voicings, regulations, and instrument repair. Excellence and assurance…read morefor this company that the professionals use.

From the owner: I started tuning pianos in peoples homes then moved to institutions and currently tune for the…read moreRichmond Symphony, VCU, University of Richmond, Richmond ballet and others.

Thank you Heroes M&S! Your front end office staff and your moving crew did a great job getting us…read moremoved from Downtown Richmond to our new location in the near west end!! Good experience all around from the estimate to the last item being moved into our new location. A big thank you to the moving crew, good job Gentlemen!!!

They did a move out/back-in after water damage. Not only did I have huge amounts of damaged items…read morewhen it came back I also had 7 missing boxes. A friend of mine told me a neat trick because she lost so much in a move. As your boxes are packed number them yourself with what room they go in. Use a big black marker(yes, they all have their own systems for it but make your own). Hence I know 7 boxes were missing. My mother - a doll collector had 98% of her dolls damaged due to careless packing. They lost the foot off my grandfather clock and came and got another to try to "match it up". Now my clock only has two feet. I had receipts for the replacement of the things they had broken. After the floors were done so we could move back in they bought our stuff back and scratched the newly done floor from the front door almost to where the refrigerator sits dragging it across the floor. So back to the hotel and they had to move it all right back out. Still no reimbursement for that. The leak was in May of 2023. I don't recommend this company to move ANYTHING ANYWHERE. They were hired by ServPro. Don't use them either look for that review as well!

These guys are great. Very professional and tidy. We have used them for both moving and tuning.read more

Had an amateur team of movers show up that couldn't lift my antique baby grand, so I cancelled them…read moreand called Charlottesville Piano Movers instead. They were able to come the very next morning at 7AM. They lifted the baby grand off the truck no problem (buff dudes) and had it assembled in my conservatory before I had even come downstairs. Reasonably priced too, especially considering how last minute the booking was.

Stewart and his crew are hard-working, efficient, dependable and so pleasant. We have used them for…read moretwo moves and were so pleased each time. They were extremely careful with the most delicate of things, including some very old antique furniture. Stewart was very kind to my elderly parents and made their two moves absolutely stress-free, I will gladly recommend this company to anyone looking for a great mover and I plan to use them again in the future.

Stuart helped me do a move before, so I used him again. The 2nd move had went well, but upon using…read moremy TV I noticed that it was damaged. Stuart had agreed to replace it and supposedly had already bought the TV. Shortly after that I never heard from him again. I reached out to him a few months later from a different number and he answered to my surprise in which he agreed to refund me since by that time I had bought another TV. He never sent any money, didn't return any text, or any calls. Now it is 7 months after the move and I am out of xxx dollars for a new tv and I EVEN TIPPED HIM! I wouldn't recommend using him.