Update: Long story short, it took some time to get things sorted, but the problem was dealt with…read moreproperly, and we were given a variety of options about how we wanted to proceed. We decided to buy a better trumpet from them after Hunter spent a good amount of time with us, letting us try out different models and find the one that worked best for our son. Ultimately, we're very happy with how the experience was handled as well as the new horn!

You can always depend on excellent service and advice from both Cameron's and especially Bobby, the…read moreowner.

I found a great deal on a used Glock. The guys were very helpful and knowledgable…read more I will be back for my next purchase.

I bought an item online, They canceled order without any explanation. Granted the item was likely…read moremarked wrong. I called politely at first to get an explanation or offered to buy it beside. I already paid what they had listed online plus shipping and they were dismissive and rude. I've checked my accounts and they have made no attempt to initiate a refund yet, but they were very quick to cancel the order. I dug around online apparently they do this to multiple people so it's not a one time thing I would stay away from at the very least buying anything online from them.

Omgosh! Most amazing customer service ever. They were out of a piece of music that we desperately…read moreneeded (lost accompaniment for solo and ensemble!) -and the publisher was temporarily closed- but she CALLED OTHER VENDORS TO GET IT. I recommend Beethoven & Company for all of your needs !! Wonderful kind staff

Beethoven and Company is the best! My children and I have been taking piano lessons for several…read moreyears, and the folks at Beethoven are simply amazing. They are always helpful and, if they don't have something in stock, they order it for you and you will have it in matter of days. They staff some of the office with music majors from FSU, so everyone knows a little about most major instruments. In addition to sheet music, they have a good selection of music-related gifts, as well as some guitars and other smaller instruments.

Went to the store on a Friday and selected and bought a guitar for a gift. Over the weekend the…read moreperson I was going to give it to, declined it. I brought it back in on Monday. The owner uncovered a concealed sign that said "no refunds" and proceeded to explain why he wasn't going to give me a refund. I was shocked by his dishonesty. he told me I could sell it on line. it would have been better customer service if he had provided me a refund- especially since his sign was not visible to the customer. now I have to take a loss on the perfect guitar and he has lost a customer. I will share this experience with my friends, and they will share it with their friends. I doubt if he has learned a thing.

I stumbled into this small music shop while searching all over town for some bass strings with my…read moreboyfriend. Unable to find what he wanted at Guitar Center, he asked me to look on Yelp to find some nearby music stores. Always a fan of supporting local businesses over big corporations, we were delighted to find this locally owned corner shop next to Canopy Road Cafe. The owner was charming and kind, and helped Niko find exactly what he needed for his bass. At a price that rivaled the big-shot music shop in the mall, we were happy to give our money to this knowledgeable establishment. The back wall was lined with beautiful instruments, and an impressive amount of instrument accessories and equipment were housed within this seemingly small shop. I'd gladly return to Gordon's the next time we're in need of strings or music supplies!

I have shopped at this Guitar Center for about 5 years and find the employees are both friendly and…read morehelpful. The best thing about this business is that I can order a guitar, put it on my Gear Card with 6 months of interest free financing, and I have 45 days to decide if its the guitar for me. I have returned several guitars using this benefit and always end up finding the right guitar with the sound I like. The only issue I have is the size of the Acoustic guitar room and the limited number guitars to tryout at the store. The big stores in places like Orlando have a real advantage with space. However, because of the 45 day return benefit when purchasing at Guitar Center, I can still get any guitar I want to try it out within about a week. Over all Guitar Center gets a good rating from me and I actually ordered another guitar today. Can't wait until it comes in. Go Guitar Center !!!

When my 5 month old PA system began malfunctioning, Andrew S. shared the same passion for music…read moreperformance as myself and went the extra mile to ensure I was set for the sound gig for a wedding I had the following day.

Jim came & looked at the 2 pianos I have to see if they were even worth keeping - both are old &…read moreone has never been tuned (or else it's been YEARS coz neither are in tune). Jim was honest & fair in his assessments & I appreciated his candor.

From the owner: Products; Beginner Pianos, Concert Grands, Digital Pianos,…read moreGrand Pianos, Heirloom Pianos, New Pianos, Piano Accessories, Piano Covers, Piano Parts, Pianos, Pre-Owned Pianos, Upright Pianos. Services: Complete Maintenance, Piano Delivery, Piano Financing, Piano Moving, Piano Rentals, Piano Repair, Piano Restoration, Piano Sales, Piano Service, Piano Setup, Piano Storage, Piano Trade-In Service, Piano Tuning. Brands: Kawai Pianos, Steinway & Sons, Yamaha. Year Established: 1960. Business Description: Welcome to Jim's Pianos, a premier piano store established in 1960 and conveniently located in Tallahassee, FL. Specializing in a wide range of pianos, including beginner, heirloom, pre-owned, and upright models, we offer a comprehensive suite of services to cater to all your piano needs. Our services include complete maintenance, delivery, financing, moving, rentals, repair, restoration, sales, service, setup, storage, trade-ins, and tuning. At Jim's Pianos, we are passionate about helping musicians of all levels find their perfect piano and providing expert care to ensure your instrument's longevity. Visit us today and let us be your trusted partner in all things piano!

This is the best music store. Not only for the variety of great quality instruments that they…read moreoffer but also because of the level of knowledge and service provided. My girls take guitar lessons here and I am amazed at how quickly they have learned and begun to continually play new music. They take it to the next level at this store by teaching the kids not only music, but also the importance of making good grades at school (this is a stipulation for continuing lessons), the importance of serving our community, and just everyday great values that will help them grow into great human beings:). Music is their way of life at this business, so if u want a place to go where u can get great quality instruments and service, this place is the best choice.

From the owner: Rockys Music has a good selection of guitars, keyboards, P.A. and accessories available. We offer…read morelessons, recordings and band instrument accessories at reasonable prices. Our products are supported by skilled repair services and a knowledgeable and friendly staff. We are focused on educating and helping the customer. Our after-sale follow up turns one-time shoppers into lifelong customers. We partner with "SoWeGa Arts" whereby a portion of lessons are donated to local youth as reward for practice and participating in local events while keeping their school grades up. Rockys Music is focused on the beginning to professional musician; we give value, customer service, and knowledgeable assistance. Rockys Music will immediately differentiate ourselves from our competitors. We establish our branding with superior service, selection, the exciting look of our retail environment, our "hands on" merchandizing approach. Our motto is: "Music Makes You Smart".

I've worked with Jaimie since 2006. He's exceptional at getting through to the student and…read morediligent at striving for the continual improvement in performance. Jaime offers a big-city nurturing of beginner and "tournament-conditioned" pianists alike (I understand he also instructs the guitar). We're very pleased with him.

Where do I begin? If you'd prefer a synopsis rather than reading this entire review: This "studio"…read moreis completely unprofessional and the main focus is the checks the instructor receives at the beginning of each month. I decided piano lessons would be a nice hobby to pick up during my pregnancy. I began by taking one-hour lessons as Mr. Garcia-Bolao had advised, but soon realized I would prefer shorter lessons. I had to ask several times before he agreed to shorten our lessons. During the short time that I took lessons with Mr. Garcia-Bolao, he canceled lessons at least three times with little to no notice. These cancellations were due to a surgical procedure, a death, and simply never telling me he was taking two weeks off. I got to a point in my life where my work and my pregnancy were consuming my time, and I needed to take a break from lessons. I requested a refund for the three classes that I did not take during the month of June, and he simply told me no, he will not provide me with a refund, but said I can use those lessons when I get back. I then explained I wasn't sure if I would be able to come back (again, due to my work and pregnancy constraints). Mr. Garcia-Bolao then BLOCKED my phone number simply because I requested a refund for classes I could not take. I decided to reach out via email and again, request the refund that I believe was owed back to me. Mr. Garcia-Bolao advised me that I will not be receiving a refund because I "did not provide sufficient notice" to cancel two of my lessons. I also did not provide "sufficient notice to discontinue lessons". The website states that he has "flexible make up policies", yet he does not practice what he preaches. He then asked me NOT to contact him further about this matter. I then reminded him of the two weeks he took off during the month that I am requesting a refund for. He had provided ZERO notice while I sat outside of his house trying to contact him with no answer until the next day. He responded, apologized for the miscommunication, and offered to refund those two classes. GUESS WHAT - it's been ONE month and I have yet to receive my refund that he agreed to. I have reached out yet AGAIN and he continues to ignore me. I can't say enough about how unprofessional this business is, and I will continue to tell that to anyone in search of piano lessons. He just wants your money.