These guys are amazing! I had a quick issue with my strap knob, and they took such good care of me!…read moreFunny, kind, welcoming. Everything you would want being a touring musician with an issue on the road! I'll definitely be back for more hangs and laughs! Thanks Guys!! Ryan S Los Angeles, CA Cruise Line Guest Entertainer

I purchased a guitar online - 4700.00. They actually gave me a good deal vs their asking price…read more When the guitar arrived it was in good shape - beautiful. But it wasn't what I thought based on the photos. It is a smaller guitar and doesn't feel right to me. So i inquired about a return and offered to pay a reasonable restocking fee and both directions shipping. NO DEAL. NO RETURNS, This is not indicated on the website. there is no policy regarding returns on the website. Every guitar dealer I have dealt with allows returns. GuitarFinds in CA gives 72 hours. Wildwood gives 48 hours. Carter vintage gives 48 hours. Driftwood gives 14 days. Even Miami Guitars - "Customers have 72 hours from receipt of an instrument to determine if it is right for them." Don't you think that a return is actually good business? So be careful. Bad policy. If I had seen "no returns" on their site, i would have hesitated buying it. This experience was bad, considering I bought one from them a few weeks ago and they made good money, and i have expressed how much I like the guitar. Now they say no deal. So... I might keep the damn thing. Taylor only mad 5 of then in 1995. Maybe it is a keeper.

Johnny is very understanding and glad to help you with anything that you can ask for. I used to go…read moreto guitar center every time I had an issue which was a 20-30 minute drive every time. Ever since I found this place it's close to me and very convenient and I don't have to travel 30 minutes just to get strings. I took in my fender Meteora for an action adjustment and he helped me with it very quickly and professionally. The store itself is also very cozy and you can sit in there any play the instruments while something is being taken care of for you. Highly recommend.

Got my MIA Strat setup here. Very happy with the service…read more Also brought in acoustic with some refinishing work needed. Referred to a luthier more appropriate for the work which I appreciated honesty.

purchased a guitar brand new for my bday and had a very positive experience.New guitar was shipped…read morequickly and safely, everything was spotless, unopened, and arrived perfect. Unpacking a US made Paul Reed Smith is a breathtaking experience itself. Miami Guitars had the slim pattern neck in some rare and unique colors. Their customer service was very attentive and helpful. I highly suggest doing business with a well-known business like Miami Guitars. Whenever I buy an axe online now, I check them first. Miami Guitars has reliability, a large selection, plus some really interesting & unique choices In PRS stuff. their selection is knockout, If you need something popular, like a Gibson LP, a Strat or Tele..they have it. Even if it's not on their site, just ask. They'll have it.. from Fender player series tele up to $70k custom shop burst, and everything in between. They have more guitars that are not represented on reverb In all, a very positive and efficient transaction

Incredible selection, very friendly atmosphere, and they have the best guitar tech in South Florida!read more

Usual Guitar Center vibe wherever we need to hit one…read more Think we needed some hardware for the axe before our show on Maxwell Cruise. Another day on the road... Live, love and laugh - Sha

I took my son their for his own guitar and we were able to browse and try a few. Lola introduced…read moreherself and asked if we had any questions to let her know and let us keep looking. She stopped back when she saw us really paying attention to a certain guitar and asked if we wanted to plug it in. We wound up purchasing it along with a strap and a capo. Prior to checking out, I checked the price of the strap and capo online to see if I could get it cheaper and I was quite shocked to see they were the same price. I purchased everything there. Lola was very friendly. The store was clean and the other employees were very polite. I will definitely return.

My second home when i buy equipment The prices are great…read morethe equipment is quality! Good service

This store has actually been around for decades if you consider that it uses the same space where…read morethe legendary 70's store ACE Music was. Some of the staff remains, and they are truly knowledgeable having been in the business for decades. From guitars amps and PAs to accessories, this is the place to go if you want to avoid dealing with inexperienced staff and corporate stores.

I have been living in South Beach for over 25 years. I am a professional musician and I play…read moreguitar. Marty is super knowledgeable about repairing and setting up the action on any number of musical instruments. He takes much pride in his work and is very meticulous in making sure any repairs he does are done correctly. I highly recommend the South Beach Music exchange and I am sure you will be extremely satisfied with anything you need done from intricate repairs on many various instruments to guitar action setups or just general maintenance. Marty is definitely qualified and if he cannot perform whatever task needed he will know someone who does. Amazingly fair pricing as well ! A true Gem of a place for the amateur or professional musician ! Marty C

Amazing music store everything you want in music is here!! He also does really great work setting…read moreup guitars and even added a pick up on a small ukulele that I have very detailed work he's a true craftsman a Renaissance man!! Ask for Marty and he also teaches guitar a true legend in Miami.

Love to learn how to play the drums and learning to cook and love art in painting or writingread more

School of Rock has been a Godsend for my teenage daughter! She's always loved music and came in…read morewith singing experience, since she belongs to a choir. The staff in North Miami is amazing! She started guitar lessons last year with Marcel and loved it! She participated in all their camps this Summer and had a blast learning and making new friends! This School feels like a community! The staff is very warm, welcoming & patient with all the kids. The owner, Nancy, is very sweet & always goes out of her way to make everyone feel important and tended to. We are blessed to have found such a loving community! My daughter starts the Performance Band Program next week, thankfully! She's been missing the staff, since Summer camp ended 2 weeks ago. In terms of her progress, now not only does she sing & play guitar, but is learning bass & piano, & is hoping to learn drums soon! I see her truly motivated, which was hard to see since the start of the pandemic! Not only is she learning and having fun in a safe environment, but she is motivated and happy! Sabina, Teddy, Robert, Dylan & Jasmine are part of the School of Rock family in North Miami and my daughter loves them all! The School goes out of its way to keep everyone safe with their safety precautions. They wear masks, maintain a safe distance, encourage washing & sanitizing hands. We're looking forward to seeing them again next week to continue this Rock & Roll journey!

Super cute guitar and coffee shop in Wynwood! Lots of cool…read morecars and guitars to look at and there are guitar accessories for sale as well. They sell pastries, matcha, and coffee which you can purchase and walk around to look all around the shop. Definitely a must see for anyone!

Haven't tried the coffee, but the staff are incredible here. I was looking at a Caterham and Lucas…read morepopped over and walked us through the car. What an awesome guy to speak to, his joy for the car and Motorsport in general was infectious. Every staff member i talked to was so kind. It was genuinely a pleasure to come in!!!

Great service, location and kind teachers. Our kids took…read morepiano lessons and guitar lessons.

I had such a hurtful experience at ProMusic Plus. We recently moved to Weston and my 7-year-old son…read morewas eager to resume his piano lessons. We searched the web for a nearby music school and came across ProMusic Plus in Weston. However, the excitement diminished into hurt this past Friday, five minutes into the lesson my son started complaining that he wasn't feeling well and wanted to go home. The manager/owner said sorry he is not well, but I already paid the instructor for the 30 minutes and will not be able to refund or reschedule his lesson. When she realized I wasn't backing down from this unfair policy, she said I don't want any trouble so I will refund you 1/2 for the session. She missed the point entirely! This customer service experience was hurtful and disappointing as I felt like she wasn't sympathetic to the fact that my son wasn't well, instead she was annoyed that she was losing money for the session. As a fellow business owner, I know how vital it is to provide a fantastic customer experience to all customers. Sadly, the owner of ProMusic Plus doesn't feel the same.

Best online site to buy Instruments online!!! Nice people,…read moregood response, perfect timing!

From the owner: Musical Instrument Retailer & Distributor - we ship nationwide…read more Exports to Latin America and the Caribbean