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    Guitar Center

    2.8 (26 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 1 month ago

    Services - Guitar Center

    Musical instruments and teachers

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    2 months ago

    Great customer service, no problem walking in and trying out a few guitars. Super friendly people working there.

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    6 months ago

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    2 years ago

    Cool. Staff was nice. Good selection of guitars. I liked the little acoustic room they had. Cozy vibe.

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    Ronald E.

    Thanks for your review!

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    3 years ago

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    Guitar Center

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    Ask the Community - Guitar Center

    BCR Music & Sound - untitled

    BCR Music & Sound

    (13 reviews)

    $$

    Bought a Tagima 500 electric guitar from BCR; granted this an inexpensive instrument but there…read moreshould be some acceptable standards for these guitars. After a few month took the guitar back to BCR to see what could be done to address the issue of screws extending approximately 1/8 ins on the saddle. Was told appeared a setup, filling down and other work needed to be done. Was told, by the sales person, that this work was not covered by the manufacturer although it appeared that this was definitely a manufacturer defect or just SLOPPY work. I can understand wanting to generate income and BCR does do excellent repair work but to summarily disregard without reaching out to the manufacturer was disconcerting. BTW the manufacturer suggest taking the instrument to one of their dealers: Product Warranty As an expression of confidence in the excellence of the design, materials and workmanship involved in all the various aspects of bringing Tagima USA Guitar Products to you, Tagima USA Corporation of America (hereinafter referred to as "Tagima USA") provides the following warranty. Please read the entire text in order that you may become familiar with its terms. If you should have any questions, please contact the retailer that sold you the Tagima USA Guitar. I will Reiterrate, BCR does great repair work but I will NEVER purchase another item or do any other business with BCR music.

    Excellent initial experience as a beginning guitar player I went looking for my first guitar to…read morepurchase and was greeted by friendly, informative, and respectful personnel. Their approach was to give me all the information I needed to make the purchase, but no pressure was applied for me to make a purchase at this time I was encouraged to take my time, look at other options, and return should I need any more advice. Again, an excellent experience overall. I'm sure that when I'm ready to make a purchase it will be at BCR music and sound.

    Tone Tailors Guitar Shop Lancaster - Tone Tailors logo

    Tone Tailors Guitar Shop Lancaster

    (14 reviews)

    Good repair department. Decent selections of guitar gear. Looking forward to their move back to…read moredowntown Lancaster, because getting through Lititz to the Rock Lititz campus is often a hassle.

    Paid to have a guitar repaired there. Was told it was fixed and the issue was not actually…read moreaddressed at all. The issue was that one of the pickups was quiet in the middle position. I was told when I went to pick it up that they couldn't find anything wrong other than a small piece of metal that they removed must have been cutting the sound out (did not test the guitar in the store just took their word). Come to find out, when I got it home, that the issue is the switch and that both pickups don't come on until the switch is midway between the middle and bridge position...you would think that when paying for a repair this is something they would figure out easily. Complete waste of money. I also asked them to take a look at a fret-buzz and they fully forgot so that was also somewhat annoying (I paid for a setup and repair). Guitar was exactly the same when I got it back down to the same exact fret-buzz. I was so dissatisfied that I refused to even drive back there to get a refund. Ultimately, untrustworthy. I believe whoever did the "repair" was deceitful to me. Now in all fairness, this was a few years back and the same people may not be working there anymore...I just thought of it again when I had to repair the exact same issues myself.

    Guitar Center - musicalinstrumentsandteachers - Updated May 2026

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