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    David R. Strait, Luthier

    5.0 (2 reviews)

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    6 years ago

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    BCR Music & Sound - untitled

    BCR Music & Sound

    (13 reviews)

    $$

    Bought a Tagima 500 electric guitar from BCR; granted this an inexpensive instrument but there…read moreshould be some acceptable standards for these guitars. After a few month took the guitar back to BCR to see what could be done to address the issue of screws extending approximately 1/8 ins on the saddle. Was told appeared a setup, filling down and other work needed to be done. Was told, by the sales person, that this work was not covered by the manufacturer although it appeared that this was definitely a manufacturer defect or just SLOPPY work. I can understand wanting to generate income and BCR does do excellent repair work but to summarily disregard without reaching out to the manufacturer was disconcerting. BTW the manufacturer suggest taking the instrument to one of their dealers: Product Warranty As an expression of confidence in the excellence of the design, materials and workmanship involved in all the various aspects of bringing Tagima USA Guitar Products to you, Tagima USA Corporation of America (hereinafter referred to as "Tagima USA") provides the following warranty. Please read the entire text in order that you may become familiar with its terms. If you should have any questions, please contact the retailer that sold you the Tagima USA Guitar. I will Reiterrate, BCR does great repair work but I will NEVER purchase another item or do any other business with BCR music.

    Excellent initial experience as a beginning guitar player I went looking for my first guitar to…read morepurchase and was greeted by friendly, informative, and respectful personnel. Their approach was to give me all the information I needed to make the purchase, but no pressure was applied for me to make a purchase at this time I was encouraged to take my time, look at other options, and return should I need any more advice. Again, an excellent experience overall. I'm sure that when I'm ready to make a purchase it will be at BCR music and sound.

    David R. Strait, Luthier - musicinstrumentservices - Updated May 2026

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