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    Guitar Center

    2.8 (133 reviews)
    Closed 11:00 am - 9:00 pm

    Services - Guitar Center

    Musical instruments and teachers

    Guitar Center Photos

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    Reviews With Photos

    Just bought my first Taylor!
    Joseph B.

    I chose this Guitar Center to purchase my first Taylor! Great selection and was able to find the guitar I wanted in stock. Staff always friendly and helpful when I have visited so unsure why others have mentioned they could not get help. Makan was the member who helped me and had even gave a follow up call a month later to check in on how I was enjoying the new Taylor! They will be moving to new location nearby soon so glad I was able to find what I want while in the Austin area for work!

    Kevin V.

    This is a review for the brand new location which has amazingly helpful staff. They had a fun grand opening for the new spot tonight.

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    Photo of Joe T.
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    6 months ago

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    Photo of Doug N.
    23
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    3 months ago

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    Photo of Guitar Center

    Guitar Center

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    9 days ago

    No pressure, knowledgable, and friendly. Huge selection of electric guitars, just wish they had more acoustic guitars.

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    10 months ago

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    6 months ago

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    7 months ago

    Helpful 3
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    8 months ago

    Helpful 1
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    7 months ago

    Business owner information

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    Guitar Center

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    10 months ago

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    Photo of Kenneth T.

    Kenneth T.

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    1 year ago

    No staff available, and if there is someone, they just walk by you and seem upset or forced to show up to work, not cool at all.

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    Photo of Beau L.

    Beau L.

    Helpful 0
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    3 years ago

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    Photo of Beau L.

    Beau L.

    Helpful 1
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    2 years ago

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    Photo of Kenneth T.

    Kenneth T.

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    7 months ago

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    Photo of Guitar Center

    Guitar Center

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    1 year ago

    I'm a DJ and they've always had the cables I need in a pinch. Recently, Jordan was a great help in finding the right microphones for me!

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    Photo of Kenneth T.

    Kenneth T.

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    1 year ago

    Highly recommend to anyone. They are so nice, kind very professional. My kids love it there.

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    Photo of Guitar Center

    Guitar Center

    Thank you for your review!

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    2 years ago

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    Guitar Center

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    4 years ago

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    Photo of Ronald E.

    Ronald E.

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    2 years ago

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    Photo of Guitar Center

    Guitar Center

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    2 years ago

    Im sorry but need help in customers service like now. No observation when someone walks in-the door . Concerned business owner ‍

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    Photo of Guitar Center

    Guitar Center

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    3 years ago

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    Guitar Center

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    5 years ago

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    Photo of Ronald E.

    Ronald E.

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    Photo of Adric H.
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    3 years ago

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    Guitar Center

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    3 years ago

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    7 years ago

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    Photo of Beau L.

    Beau L.

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    2 years ago

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    Guitar Center

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    Photo of Chad S.
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    5 years ago

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    Ronald E.

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    Photo of Da W.
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    3 years ago

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    6 years ago

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    4 years ago

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    3 years ago

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    Guitar Center

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    2 years ago

    mathew was really helpfull he helped find the right speaker really nice person loved the customer service

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    Guitar Center

    Thanks for your review!

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    6 years ago

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    3 years ago

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    Photo of Beau L.

    Beau L.

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    7 years ago

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    Photo of Kenneth T.

    Kenneth T.

    Helpful 1
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    5 years ago

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    Photo of Beau L.

    Beau L.

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    9 years ago

    Helpful 1
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    5 years ago

    The employees don't really care for some odd reason and the guitars are ehh but the ones on the top is good

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    6 years ago

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    Photo of Ronald E.

    Ronald E.

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    Photo of Kelly S.
    2677
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    15 years ago

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    4 years ago

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    Page 1 of 4

    Ask the Community - Guitar Center

    Review Highlights - Guitar Center

    I wanted to give a shout-out to Patrick who handled a quick re-stringing of our acoustic guitar.

    Mentioned in 3 reviews

    Read more highlights

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    Erlewine Guitars

    Erlewine Guitars

    (17 reviews)

    Rosedale

    Truthfully, I can't comment on Mark's work, but I want to express frustration that he had me pay…read more$75+tax before he would tell me that repairing the bridge on my acoustic guitar was going to be ~$800. I paid the fee because I would've been able to put it towards the overall repair cost and given how minimal the repair appeared to be, I never would have guessed an $800 quote. On top of this, it took him give or take 15 minutes to assess the damage and recommended via email after I had left the shop that I just replace my guitar with a used model for ~$400. I understand his advice I just wish he had been kind enough to know he was about to make me pay him $80 without having to do any work on the guitar. His tone supported that he knew it was unlikely I would move forward with the repair. Overall this just felt like a bait and switch, with me paying $80 for nothing. I recommend trying to find a quote elsewhere before going here just so you can ballpark if spending $80 is worthwhile.

    I urge you not to buy guitars from the swindler. He sold me an instrument that was unplayable in an…read morearea and when I didn't feel comfortable owning his guitar that he advertises on his website is playable upon shipping. He's more than happy to charge you a 20% restocking fee, not just for the value of the guitar as well as as the shipping costs if he's willing to cut those corners to make a dollar what is he giving you as an instrument?

    Guitar Center

    Guitar Center

    (112 reviews)

    Went in to buy a new guitar. This is my first guitar and I had no idea what I was exactly looking…read morefor. I was greeted by a couple of employees when I walked in. I went back to the room that had the acoustic guitars in. I looked around and kinda fiddled with a couple of them. Again, not knowing anything about guitars or what I was looking for. I came out of the room and an employee asked me if I needed help with anything. I explained to him that I wanted to possibly buy a guitar and that I didn't know anything about them and I've never played a guitar. I told him that I was interested in a couple of them based on looks and what I've been told. He hooked me up with his guitar salesman (Fernando). I explained to him my situation. We went into the acoustic guitar studio/room and I pointed out the guitars that I kinda liked. He took them down and played each one of them to see how they compared. While he was playing, he was explaining different things to me. He took his time with me and was very patient and understanding. He knows everyone is a beginner at some point and time. After about 2 1/2 - 3 hours of testing out various brands of acoustic guitars I was able to make a decision on the guitar that was best suited for me. Then he helped me pick out a guitar case, strap, tuner, stand, etc... I never felt rushed, dumb or an inconvenience to Fernando, he spent as much time as I needed from him. I also met the store manager (Daniel) who was very nice as well. I'll be going back to take guitar lessons from one of their instructors in the near future. All in all, I had a great experience dealing with everyone and buying my first guitar from Guitar Center. I highly recommend them for any and all of your musical needs. Great employees and customer service!

    A simple purchase turned into a hostile and uncomfortable experience, all in front of my…read more3-year-old. I came into the store looking for a $400-$500 drum kit for my son. The salesperson I spoke with immediately told me nothing existed in that price range and that I had to look at an option closer to $1,000. The way he said it didn't sit right with me, so I stepped away for a moment and checked the Guitar Center website myself. In minutes, I found the exact type of drum kit I had originally asked him about. I walked back and showed him the listing. At that point, he changed his story and admitted it existed, though he claimed the store didn't have it in stock. What happened next was even worse: he started insisting he had to place the order for me because he needed the commission. I told him I wasn't comfortable doing that, especially after realizing he misled me. He kept pushing for the commission, and when I finally said no, he became openly hostile and told me to leave the store. This all happened with my 3-year-old next to me. I left feeling shocked and uncomfortable. This isn't how any business should treat customers, let alone families with small children.

    Guitar Center - musicalinstrumentsandteachers - Updated May 2026

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