I go for the Pfeil chisels, and other such goods you cannot buy at any other brick and mortar…read morestore. For me, I don't need any help or knowledgeable sales people so I being left alone is welcome compared to other such stores. Let it be known I am no fan of Rockler, it's far closer to me in Novi and I still drive the distance to WoodCraft because they actually have good tools. Try getting any decent carving supplies at Rockler, yeah didn't think so.

Years ago I enjoyed visiting the store and buying their stuff and gave them a good review. Most of…read moretheir sales people were well qualified. Lately - not so much. The recent problem is their recent sales staff product knowledge. Few of them appear to be woodworkers - nor seem interested in learning their product lines. I don't care if their staff are woodworkers - but it is a reasonable expectation for sales people to know their products and inventory. I called them on the phone looking for a Festool Carvex. Festool is one of their main product lines. The sales person on the phone did not even know what a Carvex was, let alone knowing if it was in stock. He asked me what the on line item number was. I am sorry - but if I am going to spend 500 dollars at a brick and mortar and drive a half hour to get it, and pay higher than on line, I at least expect the store to know their products. If I need to do their homework, I can do it myself and buy on line. Finally the sales person went to one guy in the store who had to explain what a Carvex was and he went in the back and said no Carvex in stock. Later I called and asked if they had a Oneway Multi-Gauge in stock - which is on the woodcraft website. Again, the person on the phone had absolutely no idea what a Oneway Multi-Gauge was, nor what it was for, and asked for an item number so she could look it up on line. This is one reason why the smaller Brick and mortar stores are having problems competing with on line sales - and Woodcraft is no exception. People rely too much on Google, and do not spend time learning their store inventory and learning about their products at their own store. It did not used to be that way in retail. When I was in retail sales in the 1980's it was required that every sales person went into the stock room each morning before the doors were open, and memorized what items we had in stock and also know about each and every product we had in the store - and how to use them - and what products can be special ordered. These days however, you have sales clerks who know little about their company and more about punching in an item number into google and they depend on google to provide all the answers. Ultimately, the problem lies with the store manager - who does not seem to be interested in sales training and teaching the store clerks their products, how they are used, what they are for, and if they are in stock. It seems that the manager wants to be the know it all and does not care if his coworkers are up to the task. This is a major reason why brick and mortar shops are closing up shop- not because of the internet, but because their sales staff are getting lazy and depending on the internet for everything, and ignoring the stock room and the product literature - and their own company web site. I predict that Woodcraft within the next five years will be out of business brick and morter wise, and will be solely an internet based store, if they do not do something to make sure every sales person is well trained. Why waste time with Brick and moarter when you can get it shipped to you home within 24 hours? I hate giving negative reviews - sometimes the only way a business can save themselves is for customers to be brutally honest and hope for change.

We are very grateful for their help. They were able to grind some carbide inserts and return them…read morethe next day. We were able to keep production going.

I called two places about sharpening my miter saw blade. The one did not have great reviews. Saw &…read moreSpecialty had a good review and I had a good conversation with them. The service exceeded my expectations. Pleasant courteous service from people who seem to like to work there. A reasonable price and a great result. I dropped it off and picked it up a week later. My blade is like new and cuts thru wood like a warn knife thru butter. Thank you very much.

Before the days of Home Depot and Lowes and Auto parts superstores on every other corner there was…read moreKITTS. Chock full of power tools, regular tools, nuts, bolts, chains, jacks, hoists etc. it was the place to go to get your non female induced man drool on before the advent of the big box stores. Still a great place with great prices and often a bigger and more heavy duty item selection then the big box chain stores.

I just picked up a 7in1 screwdriver I purchased at Kitt's many years ago! It - like the 6 or 7…read moreothers I have in various places round the house - is still going strong. I have since moved to Arizona but miss the wonderful place that Kitts held in my heart and pocketbook!

Seth helped me to find the right hacksaw to cut an aluminum hanging file rail. He even told me to…read morecut as I push and not to cut when I pull. I've been backswing wrong all these years!

Armando and the people at Carpenter Brothers are the best. There aren't many "old school" hardware…read morestores left, but this is one of the best. Service is excellent. Armando helped me out with a snowblower repair right on the spot. Repairs are reasonably priced as well. You can't go wrong here!

New tool store in Hoover 11 shopping center. I like that it is closer for to get to. I can drop in…read moreafter I leave from work. Then drive home. Nice selection of tools as well as other things. Very impressed.

As am amateur woodworker, I like the fact that I can go into the indoor lumber area and browse…read moretheir inventory. They have a lot of cutoffs which often is the best buy, but they have full length boards as well. Great stock, good prices, and great staff. No need to buy surfaced lumber if you have the tools to plane them. Save your dollars and buy the skip planed stuff!

Public Lumber is a nightmare. The clerk at the front desk is arrogant and rude. They have screwed…read moreup my orders twice. They do not know how to cut wood properly. The workers in the warehouse are rude and clueless. They butchered an expensive piece of marine plywood that I was going to use in my kitchen. They don't know how to measure wood properly either. Stay far away from Public Lumber on 7 mile in Detroit. Find another Lumber Mill.

I was in dire need of a new carburetor for my older Stihl line trimmer. So I came here for the…read morefirst time after driving by about a thousand times and wanting to check it out. I SHOULD HAVE STOPPED SOONER! This place has about everything you might want for your garage and lawn. A huge selection of Bosch, Stihl, Dewalt, Milwaukee and other tools. Thousands of bits and blades. But back to my issue... they had some trouble finding my carb since the trimmer was almost 20 years old. But the super helpful guys called to their Brighton store and were able to track down the part number history from a manual there. And I was in luck... they even had the carb in stock! While there I picked up a handful of other items I've been needing. I think I could have spent a few hours in there checking everything out. If you are a woodworker, landscaper (your own yard or professional), contractor, mason, etc then you definitely need to check out this place!

Totally impressed with their Bosch room. Perhaps too many to choose from.read more

This is a solid local hardware store that has a bit of everything you need at fairly reasonable…read moreprices. We were able to find new door hardware for our antique doors--which was a big deal. Also, small motor repair service (lawn mowers, ect) is pretty good.