1. Guess Factory Store

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Orlando, FL

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Guess Factory Store

3.7 (7 reviews)
ModerateOutlet Stores

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10 months ago

Helpful 4
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7 years ago

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4 years ago

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6 years ago

Excellent service, very organized and clean. It's pretty close to the parking lot. Nice seating area outside with a fountain.

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7 years ago

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12 years ago

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Orlando Vineland Premium Outlets

Orlando Vineland Premium Outlets

3.5(611 reviews)
6.1 mi•International Drive / I-Drive
•$$

Before I begin I would like to say that this review is based solely upon my personal experiences…read moreand my personal experiences alone, so without further explanation let's begin! My wife and I thought it would be a great idea to stop here to see what we could find! There were lots of stores to stop in and see if something interesting was worth buying!. Or maybe just browse through some of the merchandise that was available! From what I saw the prices were reasonable, lots of sales and discounts off their products too! Some of the stores had lines because so many people were out there, employees standing at the entrance and letting people come in as people left to avoid overcrowding! There are so many different stores with some of the popular name brand items. They have Starbucks out there if you want a pick me up while you shop, they even have alcoholic drink bars if you want to sit down and have some drinks! There are also independent vendors out there looking for your business as well. You can't go wrong with either option, pick one or choose both! I would definitely recommend this outlet!.

Came here to check out the new Primark store. The first one is at The Florida Mall and this one…read morejust opened at the Orlando Vineland Outlet Mall. It's not in the main outlet mall area. It's across the street. That's the newer side which also has an old navy, tommy bahama, and underarmour to name a few. It wasn't a big deal. After visiting across the street, I went to the main outlet mall area. It's a good place to get your steps in. There are a lot of stores, a food court and lots of tourists pushing luggage around, parking is parking. So just make sure to put your patient pants on. Still don't care for this mall and it's pretty aged at 26 years old. It looks older and I've been to older malls.

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Orlando Vineland Premium Outlets
Orlando Vineland Premium Outlets
Orlando Vineland Premium Outlets

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Disney's Character Warehouse - Interior

Disney's Character Warehouse

3.5(98 reviews)
0.6 mi•International Drive / I-Drive
•$$

Sadly, Disney needs to focus on their guest experience and stop the nonsense going on in this…read morelocation. Visted the store after hearing all the hype online about deals etc and was appalled by what I witnessed. What should be a shopping experience aligned with Disney's typical guest experiences is in reality an auction and shopping hoard that is not discouraged at all by the store. The store had numerous whatnot sellers and live auctioneers conducting live auctions for store merchandise they had not yet purchased. To put this into context, these sellers DO NOT own the items they are auctioning, they are running live auctions that store customers were appearing in without knowing, selling items from the racks that they hadn't purchased yet and interfering with other shoppers as they shopped. It makes you not want to shop there and just go online and attend their auctions instead because at least then you don't have them shoving you out of the way and grabbing things back from you as you shop. They were literally live streaming shelves, starting auctions for items for sale on the shelves and blocking shoppers from buying those items they were trying to auction despite not owning the items. They had carts filled with merchandise for their auctions. When the doors opened Sunday morning the whatnot sellers were all waiting first in line and clearly knew the staff, calling some by their first name, joking with them etc. As soon as they get into the store they grab everything off the shelves and stock pile the items in their carts, cutting off shoppers, families etc. In the rear corner of the store, two men stood "guarding" multiple carts overflowing with toys they hoarded off the shelves as guests tried to shop. They refused to give the items to shoppers and claimed they were buying them. All the while standing in the back corner with piles of items that in store shoppers wanted to buy, however the whatnot sellers grabbed everything to try to auction them off from inside the store. It was crazy. You had the option to wait for them to run their auctions and see if someone online wanted to buy the item and have a shot at them then deciding to "put it back" What a joke. The staff seem very well aware that this was going on and didn't want to acknowledge it when it was called out to them. Some of them clearly have a relationship with these people. I attempted to notify a manager on the floor who I saw people auctioning within her line of sight. I asked if she saw this happening and she gave a blank stare. I then asked if she knew what whatnot was thinking maybe she doesn't understand what's happening, but she said she knew what it was and didn't understand what the issue was. I explained that there were a group of men guarding carts full of merchandise they haven't bought in the back corner of the store while their partners ran live auctions in the store. The manager just stared at me. Im not sure if she was getting a cut of the action or what. It was bizarre. A quick search on Google showed this practice is not permitted, yet the store workers and managers did nothing to stop it and engaged with sellers who were in auctioning. I took numerous pictures and videos of this happening. Amazingly, the auctioning customers were fine to record and conduct their auctions, but I was given dirty looks for taking pictures documenting what was going on. I watched as a woman visiting from another country repeatedly attempted to buy a toy from the shelf only to have a seller tell her they are auctioning the item and to put it back on the shelf. The woman's child was clearly upset and the mom was upset by the situation. This was the nonsense that staff allowed to go on. I will not shop here again because of this practice. I don't care what discount they are running on old merchandise no one wanted. The way you treat customers whether in the park or in your bargain hut should be the same as both carry the "Disney" brand name. I don't know why a company would allow their brand to be devalued by this nonsense. I LOVED that the Nike outlet had a sign visible to all strictly prohibiting this practice, not allowing auctions in their store nor will they permit the return of items from the auctioneers, preventing item hoarding. THANK YOU NIKE AND SHAME ON YOU DISNEY CHARACTER OUTLET!

this location was at the outlet. The line to get in the store was long but kept moving Glad we…read morewent there on a day that wasn't scorching with humidity. Like any warehouse w/limited quantities of items, There wasn't anything we felt was worth buying. Prices are low for sure. Selection was disappointing and quite limited. Most were items were past season's stock. Cast Members were helpful but sadly, they weren't all thrilled when I asked for help. Would I come back? Maybe. If my next visit to Disneyworld gives me some free time, I may go back to check things out. There is a 2nd Character Warehouse which is apparently smaller too. I may check that one out next time.

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Disney's Character Warehouse - Entrance

Entrance

Disney's Character Warehouse - So many auctions... so little time!

So many auctions... so little time!

Disney's Character Warehouse

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The Florida Mall

The Florida Mall

3.7(439 reviews)
3.7 mi•South Orange Blossom Trail / OBT
•$$

Exceptional Customer Service…read more Sean, the store manager, provided 10/10 customer service and was absolutely amazing! I shop at EXPRESS often, and after this experience, I will definitely be returning to this location. I originally came in to make a return, but because Sean made the process so easy and pleasant, I ended up doing an exchange and purchasing additional clothing. He was consistently friendly, helpful, and smiling throughout the entire experience. In all my years of shopping at EXPRESS, I have never received customer service quite like this--Sean truly went above and beyond. Thank you, Sean, for your outstanding customer service, positive attitude, and genuine willingness to help customers. You are truly an asset to EXPRESS and an excellent example of what exceptional customer service should look like!

If you're looking for a typical mall experience on steroids, the Florida Mall is the way to go…read more I've never disliked this mall, but it definitely has a different feel than other local shopping centers. It is filled with tourists due to the connected hotel and proximity to the airport, so even on a Tuesday it felt packed in here. The layout feels almost like a labyrinth but there is a lot of signage on where to go. Most of the stores are ones you can find at most malls, but there are quite a bit of 'unique' stores as well. You've also got the Crayola experience, which is pretty large. While this mall wouldn't be my first choice to go to, it does do the trick if you're needing your fix of big name stores.

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The Florida Mall - Shake Shack The Florida Mall

Shake Shack The Florida Mall

The Florida Mall
The Florida Mall

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Guess Factory Store - outlet_stores - Updated October 2026

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