Raven Spa is one of those places that actually gets it right. Clean, calm, and well run without…read moretrying too hard to feel fancy. The moment you walk in, everything slows down. Lighting is low, the space is quiet, and you're not dealing with chaos or rushed energy. The staff knows what they're doing. No awkward guessing, no wasted time. The massage was consistent, strong where it needed to be, and relaxing without feeling lazy. You can tell they've done this thousands of times. What stands out most is the atmosphere. It feels private and intentional, not like a crowded spa trying to push people through. You're able to actually relax instead of feeling like you're on a timer. If you want a place that delivers exactly what you expect without gimmicks, Raven Spa is solid.

It's a beautiful, serene, and calming space. My masseuse was excellent…read more The only unpleasant thing was people were speaking too loudly in the waiting area, and it distracted me from my massage.

Excellent experience tonight while waiting on my daughter's volleyball practice to end. Went in on…read morea whim as a walk in and chose the 60 minute foot reflexology which came with head, arms and legs. Greeted right away by Shishka? Not sure of spelling of her name but that's what I heard. Anyway, pressure was perfect. I love deep tissue massage. I have a few go to places that I love including YOLO in Glendale and Jin Mao in Torrance. This is now added to the list. I'm in Santa Monica at least three times a week so I will definitely be coming here and asking for Shishka. Definitely a must try. Everyone that I heard leave were very thankful and happy with their massage.

Possibly WORST massage I've ever had! Reflexology part of it - supposedly their specialty- was…read moreAWFUL. Apparently only 80% of customers actually like this particular masseuse. That means one in five customers don't get what they were expecting. They said I could get $5 off the next one... don't think there'll be a next time?!!!!

What a fantastic private spa oasis! This place is truly a hidden gem. I booked the Bungalow…read moreExperience on Groupon which exceeded my expectations. The spa is private; the only people in the entire space are you + the amazing esthetician, Heather. The lobby space is beautiful, green, and inviting. They only use Organic to Green brand products which have very clean ingredients (a huge plus for sensitive skin)! Upon arrival, Heather explained the treatments and we started with body dry brushing + coco oil body treatment. Then, she gave me a scalp scrub + hair mask. This process was probably around 20-25 minutes. Then, I was given one hour total to enjoy the private lounge, infrared sauna (set to 133 degrees F) and steam shower. I spent 25 minutes in the sauna before taking a cold shower using their products, including a lovely body scrub. I also ate a few complementary snacks (mini KIND bars and fruit bars). After that, we concluded with their Signature Facial (~60 minutes) that included steam, aromatherapy, extractions, microdermabrasion, face mask, and much more. All throughout, Heather was very kind and answered all my skincare questions. Would absolutely recommend. I look forward to coming back! Not to mention, the price is really good if you buy the Groupon for the Bungalow Experience. For a total of $160 (Groupon was about $85 with the summer promotion, plus a $75 tip based on the full treatment price), I had 2.5 hours of pure relaxation. I started my day stressed out, and now I feel so much better. TLDR: amazing private spa experience using organic products at a reasonable price! Highly recommend!

A truly great experience!! Heather is very knowledgeable and gave great explanations for the…read moreproducts she was using. She also gave really helpful recommendations! I appreciated how thoughtful she was! The experience was overall very relaxing. Wish I could go every month! Also love the candle scent!

I have been here before and the issues remain the same…read more Venice Soleil texted me a special pricing, but I did not keep the text while receiving several times. When I arrived as a walk-in today, the receptionist who is very nice said they would offer a discount. They offer nail services on the ground floor and massage services upstairs. The address is 3014 Pacific Avenue on the corner just next to the florist. The interior is clean and they have a great billing system for swift service. My main problem is that few of these people who offer nail services cannot communicate in English. Secondly I had a male operator who spoke almost no English. I asked for a standard manicure/pedicure and he kept pointing to the menu and I acknowledged as such, yet the pricing was $70 which was ridiculous. Again, the language barrier is evident as I begged him to cut "short" which fell upon deaf ears. This is the third time this has occurred and it's bothersome. He did a decent job with the nails, but when someone can't communicate, it is poor service. I was charged $70 and the receptionist reduced it to $60, which I thought was still way too high to cut nails and file. I do not blame the manicurist, I blame to owner or manager who operates and manages this team of about 6 on a Monday morning. I left a $5 Tip on a service that was just gouging. There marketing worked as I did visit based on reaching out. But the pricing is confusing and when the manicurist cannot communicate, it is all the more problematic to recommend. The number is 424-228-2551.

I had a very disappointing experience here--not because of the massage itself, but because of how…read moremy personal belongings and concerns were handled. I arrived with a scrunchie in my hair (my favorite scrunchie!) During the massage, the therapist removed it and then misplaced it. When I asked for it afterward, she appeared annoyed and rushed me out of the room rather than helping look for something she had removed. At the front desk, I asked if someone could help locate it. Instead of taking the situation seriously or showing basic empathy, the staff member dismissed me and made a joke about it. I later called back and was told they would look for it--but no one followed up. When I called again, I was laughed at and dismissed once more. I understand that to some people it's "just a scrunchie," but that completely misses the point. When a business mishandles a client's belongings, the bare minimum expectation is accountability and respect. What I experienced instead was repeated dismissal and lack of compassion. I will not return to this establishment, not because of the lost item, but because of how disrespectfully my concerns were treated.

I had a wonderful spa experience at Burke Williams. I will defiantly be back soon. The massage was…read moregreat and the staff and facility were clean. It is in a great location in Santa Monica and is easy to get to. Elizabeth fraley Kinder Ready

This review is long overdue. I have been coming to Burke Williams Santa Monica for years and they…read morecontinue to do an excellent job every time. We often come in to get gifts for our church for Mother's Day and Father's Day, and they are always so kind and helpful with that. They give us different options so we can be a blessing to people, and they really understand what it means to help someone give a meaningful gift. The spa services themselves are always very good. The atmosphere is relaxing and everyone I interact with is kind and professional. I have spoken with Monica many times and she has always taken great care of us. On my last visit on a Saturday, they even remembered me, which says a lot about how they pay attention to their guests. Customer service at this location is extremely good. Pricing, service, and the overall experience all work together and make Burke Williams Santa Monica a place I am happy to keep coming back to. Thank you to the team at Burke Williams Santa Monica. They get a full 5 stars from me.

The spa is located inside lovely Casa Del Mar. It is quite tiny and intimate, has everything you…read moremight need including soft robes and slides to change. Our deep tissue massage experience was impeccable: Lisa technique is the true perfection ( polished through 20 years of service !) and Liv(?) is absolutely amazing therapist as well. The temperature of the room, a heated pad underneath, a heavy feel blanket, hot wet towels, the product they use, etc. small details created pleasurable flawless experience. After the treatment, enjoy a comfy relaxation area with some tea & snacks. *I believe it is the same spa people for both Casa and Shutters.

I don't ordinarily write reviews, but I feel obligated to share my poor experience at Sea Wellness…read moreSpa. I have visited countless spas all over the country, so I write this review with plenty of other good experiences to compare it to. The good: Scheduling was a breeze. I thought it seemed a little unorthodox to not provide a phone number (it seems that appointments are only scheduled via an online form), but I was able to secure the services I wanted on the date/time requested. My husband and I scheduled 90-minute deep tissue massages and facials (60-minute gentleman's for him and 90-minute oxygen for me). Just before we began our massages, a staff member let us know that the esthetician who was supposed to perform my husband's facial called in sick. We were disappointed, but they offered us some products to make up for the last minute cancellation. This was unnecessary and unexpected, but we were touched by the gesture. Additionally, my massage therapist was very sweet. It was an effective and relaxing service. The bad: The spa as a whole simply does not meet the standards of the rest of the hotel (the spa is located inside of the Casa Del Mar). In fact, it feels like the spa was a complete afterthought. The space is super tiny. The relaxation lounge is so small that it feels like you're walking into a closet. The locker room situation - absolutely embarrassing. There is only one restroom, one shower, and no designated area for changing, unless you want to change right in front of the door that could swing open at any moment. Because of this poor locker room design, another guest was changing in the restroom, which just so happened to be the only women's restroom on site. I needed to use the restroom, so I asked a staff member if there were any other ladies' rooms nearby. The only option presented to me was to enter the men's locker room and use the men's restroom. Gross. It probably goes without saying that all of the other basic spa amenities you'd expect to find at a hotel of this caliber, (such as a steam room and sauna, hot tea and so on) are also missing from this establishment. I could've overlooked these issues if the rest of my experience on site was top-notch, and as previously mentioned, my massage was very nice. However, my facial can only be described as hellacious. The esthetician was so aggressive during extractions that I actually burst into tears when I couldn't take the pain anymore. Keep in mind that I receive facials regularly, and have done so for many years. I am familiar with the process. I have NEVER experienced extractions so forceful, and an esthetician so unsympathetic. My skin was unbelievably irritated and inflamed afterwards. Two days post-treatment, and I am still experiencing not only redness and inflammation, but also scabs from the extractions. Unacceptable. I'm shocked and disappointed. I don't want a refund. I don't want or expect anything from the spa or Casa Del Mar in an attempt to make up for this terrible experience. I just wish I hadn't scheduled anything with Sea Wellness Spa in the first place, and believe that other guests should know what they're getting themselves into before visiting.

Michelle is hands down the best esti in LA. Her new spot is absolutely stunning! Her touch and…read moreknowledge on everything skin is unmatched. Would not trust anyone else touching my face. Get ready to GLOW with skinguru!

I've been wanting to try a headspa for the longest time! My husband gifted me this for Mother's Day…read moreand I was NOT disappointed. Michelle was absolutely amazing. Once I got there I changed into a gown and laid down on the bed they have there. The room is dim with relaxing music playing. Then Michelle checked out my scalp and repeated told me how healthy it looked and how beautiful my hair was. She was full of compliments and the sweetest! I booked the 45 minutes and I might have fallen asleep that's how relaxing it was. She really has a gentle touch as she's massaging your head! It all just felt so good! I definitely recommend if you're looking for something relaxing Had a cute snack bowl with snacks and water for you too! Easy to find the business and free 90 minute parking in the structure.

I love coming here for deep tissue massages with Jeff. This location is so relaxing, and all the…read morestaff are incredibly kind and welcoming. The front entrance has many seating areas for you to relax before and after your massage. Inside, it appears like a renovated home that has multiple massage rooms. You can also do your massage outside in the backyard space, which also has a great lounge area where you can recover. Jeff is a great massage therapist, and he's very good at identifying and targeting areas that can use some work. After just a few sessions, I have felt so much better and feel rejuvenated for the long term. Willow Spa is only open a few days a week, so make sure to book in advance, especially if you have a preferred massage therapist. I have done metered street parking every visit, and it is easy to find. Definitely come check out Willow Spa!

Such a lovely gem of a place. I've driven past this location so many times and never realized that…read moresuch an oasis of tranquility was behind the main fence. It's like stepping into a whole other world of calm as you cross the entry threshold. I had a lovely foot bath and wonderful massage with Nicky. She was so attentive, asked me if I wanted focus on any particular body areas, confirmed with me how much pressure I preferred. Massage table was heated and Nicky double checked that the temperature was to my liking, adjusting as needed. I appreciated the air filter in the room as we continue to navigate COVID-19. I relaxed so much that I think I fell asleep for a bit during the massage. I left feeling so rejuvenated (almost regretting that I had to step back out into the real world!). Front desk staff (Chris?) was super warm and friendly too. I lucked out with 4-hr metered street parking along Santa Monica Blvd, directly in front of the spa. Otherwise it looks like 2-hr metered street parking along Santa Monica Blvd. I wish I had tried this spa years ago. I am so looking forward to coming back. Thank you for this haven of rest and renewal.

Did a couples massage here for my birthday and it was such a fantastic experience I can't wait to…read moredo it again. The service was immaculate and the vibes are exactly what you'd expect. Shoutout to Ari who checked us in and helped us out. She gave a full experience where she prepared tea and cake for us at the end of my massage along with a rose. Even playing a birthday song in Japanese for me!!! Highly highly highly recommend! Note: there is parking in the back but will probably need to double park so just let the front know as well!

Well, I'm not sure if this worth my drive., but first time experience and I chose $220 but I wish…read morethis would have been a bit longer than I expected. This little hidden gem has a private room which I like the most, calm and comfortable quiet. I treated myself as a bday gift, thanks for the refreshment bday cake, and a beautiful rose. Not sure if I would be back.

I had an incredible experience at Milk + Honey…read more I went in for a BBL Photofacial + Moxi treatment, and from the moment I walked in, the space felt calm, polished, and impeccably run. The lounge area is beautiful and serene, with thoughtful touches like tea and small refreshments that make the whole experience feel elevated. Noel, the General Manager, sets such a welcoming and professional tone - you can feel the standard of care throughout the spa. Sydney, the PA who performed my treatment, was outstanding. She clearly explained how BBL targets sun damage and discoloration while Moxi improves tone, texture, and collagen stimulation, and I felt completely confident in her expertise. The results have been fantastic - clearer skin, more even tone, and a noticeable boost in brightness and smoothness. My skin looks refreshed and natural, just healthier and more refined. If you're considering BBL + Moxi, this is absolutely the place to go. I'll definitely be back.

I went in for a BBL laser treatment and left with burns that I am still dealing with 9 weeks later…read more It has been a long healing process and incredibly frustrating. The technician who did my treatment was very apologetic and checked in on me, which I appreciated, but that is where the positives end. I was told I would receive a refund and that any treatments to fix this would be comped, but I have not received a refund. They have also stopped checking in on me. I have called multiple times and emailed with no response, while still being charged the monthly fee. At this point, I have paid $1,352 to be left with burns and no resolution. The lack of follow through from management is unacceptable. I would not recommend coming here.