I have to admit that I had a rather excellent experience shopping at this location in SoHo, my…read morefavorite neighborhood in Manhattan. Of course here we are again with the iconic brand of Louis Vuitton fine handbags, luggage and accessories, the LVMH company just bought Tiffany & Co today for $16.2 billion dollars. Business is thriving. Upon entering the shop, you must check-in with the greeter/ concierge who will then assign you a personal shopper. My wait was under five minutes, nothing to complain about. Since I did all of my research online and knew exactly what I wanted my purchasing experience was swift and seamless. The sales associate was polite, friendly and very respectful. Upon departing, I felt this is going to be a very wonderful Christmas! **Larger selection on display compared to the Brookfield Place location** **Holiday packaging available ** (Ignore the previous negative uptight reviews here). Happy holidays! :)

I visited the store on May 31, 2026, with the intention of making a purchase, but unfortunately, my…read moreexperience fell far below the level of service I would expect from Louis Vuitton. Upon entering the store, no team member acknowledged or assisted me. After waiting for some time, I had to ask a security guard to help me find a sales associate. Once I was finally assisted, the associate appeared uninterested in helping and made little effort to show me products or explore available options. I was repeatedly told that several items were sold out, despite the Louis Vuitton website indicating that they were available in-store. I purchased two belts, and one of the belts provided to me was the display model rather than a new item. Additionally, when I requested to see a passport holder, I was informed that it was out of stock. However, I noticed the item displayed on the wall and pointed it out to the associate, who then responded that it might actually be available. Overall, there was very little effort made to assist me or provide the level of customer service associated with the Louis Vuitton brand. This was, without question, the most disappointing experience I have ever had at a Louis Vuitton store.

Funny thing about Levi's Jeans is my parents dressed me in them. I guess growing up in the 1950's…read moreand 1960's I didn't wear any other jeans. Now I visit here to shop jackets and vests. I'm a weird collector of different brand and different color Jean Jackets. I like to own one in every color I can find. I'm partial to the classic Levi's Style. I've never had an issue at this location. It's convenient for me to get to by subway. It is also in a neighborhood with a lot of my other favorite shops. I need to return soon. Due to pandemic isolation and inactivity I'm outgrowing some of my clothes. I'm recommending you visit this store if you are a lover of Levi's Classic/Historic Brand. Hurry before they close all their stores!

I'm going to have to ding this shop for running out of 501 originals. You come to a place for their…read moreclassic jeans, and they run out of them... terrible. Inside, a lot of other styles that people didn't seem to care about piled up, and colors that looked garish at best. You should have a whole wall of 501 originals in blue at all times. Staffer was apologetic at least. Back had the men's wear (women's upfront), and a changing area. Noticed that 30x30 length on the 501 straight was a lot longer than before - they could do tailoring, but I didn't want to come back.

o Whom It May Concern,…read more I am writing to share feedback regarding an outstanding in-store experience I had yesterday at your American Dream Mall location. During my visit, I purchased a crossbody bag for my wife and a pair of loafer shoes, which I can confidently say are the best shoes I have ever owned. Beyond the quality of the products, the service itself truly stood out. I was assisted by Johnathon Rosato, and his professionalism, product knowledge, attention to detail, and genuine care made this shopping experience exceptional. It was, without question, the best retail experience I have had in several years. Johnathon created a memorable, effortless, and elevated experience that reflects the very best of the brand. He is a true asset to the store and to Saint Laurent as a whole, and I felt it was important that his leadership and management be made aware of the level of service he provides. I will be returning to purchase additional items and intend to work with him directly moving forward. Please ensure this feedback is shared with the appropriate store, regional, and corporate leadership teams. Recognition for service of this caliber is well deserved. Thank you for your time, and for maintaining such a high standard of excellence. Warm regards,Robert Carrington

My mom and I came in a week ago and Cooper was awesome. He helped my mom with deciding what to get…read more(she's indecisive).

I just got back from my first time in NYC. I was walking to Rockefeller Center, when I saw Saks…read more I have to about I had to double check what street I was on! This was THE SAKS on fifth Avenue. I really felt silly, that I had just walked into the flagship store. I'm not by all means, a trendy fashion icon. But I'm glad to have stumbled on the iconic luxury department store in Manhattan. Possibly the most famous in the whole world. Though I didn't buy anything, this a spot worth window shopping for in New York.

Customer service lady: I was asking the brand Veja, with her judging face she recommended go to…read moreJcrew bec they carry them. I went to Jcrew across they said no they don't. My legs are hurting that's why I can't go back to her. but lady you don't recommended something when you're not sure. If you don't like your job find somewhere else that you like. lol

The best customer service…read more This place only takes appointments. But since I arrived when they opened, the security asked if I had an appointment. Regardless, he asked one of the ladies inside to help me. They were all courteous and helpful. Unfortunately, I didn't find the shoes I was looking for but they referred me to their other store on 57th Street. Lovely people. Classy.

Chanel is another store I browse but can't afford to buy. Chanel was my Mothers favorite fashion…read moredesigner. She loved the perfume too. One year for Mother's Day I bought my Mom a bottle of Chanel Number Five Cologne. She loved it and used it sparingly. Since this is Women's History Month I recommend you look up the biography of Coco Chanel. They even made her biography into a movie. Check it out if you want to be inspired.

The iconic flagship location of Macy's that remains as magical to me today as it was when I was a…read morekid. It's been in this spot since 1902 and it covers an entire city block. There are over ten floors of shopping! You can find anything and everything here. From women's clothing and accessories to menswear, perfume, cologne, cosmetics, bags, and shoes. Housewares, home decor, linens, furniture, and so on. The luxury hall includes Gucci (my fave) and others. Several restaurants/cafes to choose from if you're famished from shopping all day. Whether visiting for the first time or the 100th time, it's simply awe-inspiring.

This Macys is huge and the flagship store. It is located across from a pretty Herald square and…read moreoffers a pleasant hub. I came predominantly to see the old historical wooden elevators. I found them and had a ride on them. It is listed on the National Register of Historic Places and designated a National Historic Landmark in 1978.

I've admittedly only been here once as I don't find the RTW to be as wearable as other brands,…read morethough I had a pleasant experience here. The RTW is well made, the store is spacious and luxurious (as a high end store on Madison Ave should be), and the staff was friendly and helpful. I was able to find something here thanks to them. I recommend checking this location out.

Alexander McQueen was a British fashion designer. He died at age 40 after taking his own life. It's…read morea sad story so I don't want to think about it. He would have had continued success I'm sure. He had already received many awards in the fashion industry. If you get to the Manhattan Store you will see his legacy first hand. I'm recommending.

One of the best clothing boutiques in the LES. They carry a variety of designers & brands, with a…read moregood selection of Japanese brands. Two client advisors helped me recently, Fatima & a tall, younger Gentleman with chin hair - anyway they both were great: friendly, engaging, offering to let me try things on. Very comfortable. In an era where online shopping is so convenient, & used clothing markets pose competitive pricing - I was actually more than happy with my Purchase, to help support a local establishment, that had excellent service. Hope to be back soon...

This store is simply amazing. The staff is super friendly & the selection of products available is…read moreimpeccable. One of the few stores I strongly encourage people to visit when in New York City for great brands!