I wandered into the Espy Experience on a chilly evening a few weeks ago and in need of some better…read moregloves. I left with a very nice pair of leather gloves that were on sale. Espy is mostly a women's clothing store, but if you're into denim, they have a wide selection on the men's side. I found store staff to be funky, friendly, fun, and helpful, offering as much personal space as I needed to contemplate any possible purchases. They also offer "closet intervention" services, which considering my casual (and sometimes baggy and color-bending) clothing choices, would most welcome. But only under Gayle's supervision. :)

My favourite place in town to shop for clothes. Went in today to pick up a new pair of Fidelity…read morejeans that were being hemmed. I bought them last week using a groupon I'd purchased months ago. Always love going in there to see the new stuff as I'm not really a "fashion" guy but really appreciate their help. I'm not always sure what will look good on me based on how it looks on the rack. Megan and Adam are always really helpful and I end up with stuff that I really like. This past spring I called Megan to tell her I was heading to Paris and was having trouble finding a wool pea coat. She told me that they had just been in London and she put her boyfriend in a 7diamonds coat that looked great. She showed me the pictures on the website, ordered it in and I had it in my hands 3 days later. Now that's service. Espy definitely isn't the cheapest place in town but I'd gladly spend my money on quality things that I really like vs cheaping out on just ok ish stuff that I end up not wearing. I can usually expect to go in there looking for one thing but finding others too. Today I was just going to pick up the hemmed jeans but ended up leaving with a new pair of Steve Madden shoes. Collateral damage of the best kind ;-)

Three years ago, I bought a pair of work pants from them and they are reasonable in price. I still…read morehave them today still wear them to work just loving them. I need another pair. I've hunted all over the city trying to find the pair I want, I'm very picky. Warehouse one is the place to go for black, comfy pants. When shopping in the store, if you need anything there is someone there to help you answer your questions.

I'd never experienced all that is Warehouse One - The Jean Store, and I can honestly tell you that…read moreit's been my loss completely. Not only does Warehouse One carry jeans, jeans and more jeans (go figure), but they carry urban, hip and extremely fashionable wear for ladies and gentlemen alike. The service was impeccable from the moment we walked in. Every person in my party (yes, including my two bodyguards) were greeted personally and any questions we had were answered with enthusiasm and professionalism. What I especially loved about this store was their BOGO sale on jeans and in addition to that, they had 50% off racks throughout the store. They carried everything from straight leg, skinny leg, boot cut, low rise, all the way to the boyfriend fit of jeans, and in addition to that, they carried belts, shirts, wallets, purses, scarves, panties and winter jackets (for $50)! The store was nice and quiet - I hate crowded stores - and I overheard one of the employees explaining that whenever they get new styles, they put the old styles on sale. Their jeans were priced at around $40/each, plus remember, buy one, get one! This store is truly a gem of a store and if you need a hot pair of jeans to accentuate that bootylicious booty - yes, I'm talking to boys and girls alike, it's time you paid these folks a visit.

Rude, classist, and highly disrespectful. Clearly, service is only pleasant if you are an old white…read moreman, anyone else gets the ire of the employees, especially that horrid Oran man. We walked in with the intention to shop, but clearly since we did not fit the image of his preferred demographic, we were ignored, dismissed, and stared at excessively. We left without much further ado, went to go get coffee across the street, and when we returned, he was standing outside, taking pictures of our license plates and shouting at us from across the lot. We were quite literally leaving, and yet he was practically chasing our car with his phone. Overall a terrible experience, from start all the way to finish.

I recently needed to update my wardrobe for a series of business trips where I need to make a good…read moreimpression. I don't particularly enjoy buying clothes. I have no real interest in style or fashion so I tend to feel uninformed and at a disadvantage. However, this was a great experience. Seth Chartier was immediately fully engaged in the project. There was no up-sell and no sales pressure, just a genuine and knowledgeable effort to convert my requirements and preferences into exactly what I needed. It was a perfect mix of system, judgement, and tact. I really appreciated the way he coordinated the entire process from selection, alterations, pick-up, and the interface with shoes and belts which is a different department. A special mention to Thelis who helped me select the best-looking leather shoes I've ever owned. Near the end, the owner came out just to introduce himself. O'Connors is a case-study in how a business can successfully use superior service and quality to build loyalty. It doesn't always have to be about price. You just won't find what I received on Amazon.

The outlet is a rather different experience from the downtown Brooks Brothers location…read more Well-dressed, eloquent sales people who knows their product inside and out are much harder to find. The store and fitting rooms are not nearly as clean, nor as well organized, however the prices generally make up for that. Of note, the majority of what the outlet sells is a different label and product than the regular store, denoted by the numbers in the logo on the tag. A lot of clothing is specifically made for the outlet. There are, however, on occasion sales that make sorting through overstuffed, unorganized racks of clothing completely worthwhile, as you can pick up $100 shirts for $15! (This is a rare and special breed of sale!) You are best armed with your own knowledge heading in, such as the colours on the labels and which fits they denote, as the sales staff probably doesn't know the difference between the pink and the green labels, but they are entirely different fits. My opinion of this store is that it needs to be kept cleaner and better organized, in order to avoid tarnishing the Brooks Brothers brand. That said, I will continue to shop there, with the prices I have seen.

Agreed. This store is hit and miss. I also find that their sizing can be a bit all over the place…read more....sometimes a medium fits, sometimes it doesn't and they also have numerical sizes thrown into the mix making it hard to judge what to scoop up without trying everything on (and having to bring numerous options to the change room). I find this place to always be a bit of a madhouse and their cash location is odd...deeper in the store rather than near the door. Their floor staff can also be hit and miss. Some are really friendly and helpful while others will bump into you aimlessly restocking items. Still, they do offer a lot of classic options that are well made and flattering.

Overall I like the quality and options for basic clothes, but full price for some of their stuff…read moreseems a bit nuts. The only reason i say full price is crazy because if you watch they always run 40% full price items deals and etc. So now you know, it ALWAYS goes on sale and even many times a month- no need to pay top dollar. I too find the staff interesting. Sometimes they are super friendly and sometimes either your ignored or unless you look fresh out of Holt Renfrew, you can get snubbed.

Per another reviewer's comment, also canceled my order abruptly. Not even a courtesy email. I…read morereached out myself and it was an internal error on available stock. That does happen sometimes when you online shop, but like maybe reach out to your customer and let them know that? This has happened to me using SSENSE occasionally and they always let you know directly what happened, and often times even a small discount for the error. I was a first time buyer and treated myself to a birthday gift after staring at an item I wanted for weeks, so I was pretty disappointed. Even the response to my email was cut and dry. Won't be shopping here in the future.

They Cancelled my order for no reason. They claimed it showed as fraud which is impossible. Found…read morethe sneakers I was looking for at another store and my payment was accepted, No problems at all. Would not recommend

Banana Republic has not much for me, but my friend was intent on finding some clothing here, so we…read morestopped in. The service was okay, he found what he was looking for without much trouble. That just happened to be a zip-up white sweater with what looked like smeared motor oil around the collar. It looked like one of the guys from the shop was wearing it to complete maintenance on someone's truck. But the guys don't look like the type who would get their hands dirty. It was a little puzzling that Banana Republic would have an item like this on the rack, but my friend used it to his advantage, negotiating a 20 per cent discount..... So keep your eyes open for old mechanic wear on the racks; it comes with a discount. I'm not sure at this point if my friend got the mark out or not, but he has a slightly cheaper shirt to use around the yard now.....

Just love the leisurely style, and the fashionable fit. I always enjoy stopping by and picking up a…read morefew new items, and they do tend to last a couple years and look great. I can't give it five stars; the material is not great; I have a few pairs of pants that ripped after a year's use. Will never be strong as Levis jeans.

I have visited this company many many times and have always been treated quickly and with respect…read more Lately the employee "Jess" was exceptional and very friendly. Love this store. Cheerz !!!!!

This location of marks, at Crowfoot Circle,is a little smaller than the traditional store but the…read moreenthusiasm of the staff made up for it. Very nice educated staff I purchased jacket three pr boots and tons of clothes. Very helpful at checkout. They helped me with cdn tire points, gift cards and discounts. Very nice staff. Change room at front of store needs a scrub as odours of BO. Trevor helped with boots selection and was knowledgable with fitting. Glad I went the distance as the Beacon Hill location (Sarcee) was inept. Happy with my purchase and glad i went the distance to go to this store. Since I went back to spend my credits and it is one coupon per per chase no stacking. Bullshit but Morgan and Driele explained the policy politely. You don't get the policy until trying to retrieve your points.