I signed up for Yelp just to comment on this doctor, Philip Guastella. This doctor does not care about his patients, not does he care about making sure that the prescription he gives them is correct. He wrote a prescription for my grand mother, and when she returned a day later expressing that she did not believe the prescription was correct, he did not care to give her another exam. Instead, he wrote her a doctor's note saying that she could not drive at night, without checking her eyes again! Therefore, I took her to another doctor who examined her eyes. The 2nd doctor said the prescription that Dr. Guastella gave her was FAR too strong. He wrote her a new prescription and said she is perfectly fine to drive at night.
After the visit to the 2nd doctor I called in and spoke with the Dr. Guastella at the Wal Mart Vision, and he his exact words were "it would have been a waste of time" for her to come back, because he did not feel she needed another exam. I couldn't believe a doctor would say such a thing! When I asked for a refund, since he did not provide her with adequate service, he said "absolutely not. I have been in business for 10 years, and I know what I'm doing". He said he would not give her a follow up exam or refund. He began being very rude saying he "did not have time to deal with this" and hung up on me.
Please believe me when I say that I usually do not write comments or complain in regards to service, but I was SO disgusted by his behavior and attitude towards his patients, as well as to me when I called to inquire. He could not care less. Nobody deserves this type of service or careless behavior from a Doctor. . read more