I have never had a worse experience at a pharmacy, the staff are non collaborative and have no idea…read morehow to run a business, they leave their patients sitting there with no information! this is why Nova pharmacy is superior! definitely bug pharmacist

the older woman who works in the beauty boutique has ruined each trip I make into this location…read more often times I have to tell her I am not looking for help 2-3 times until she leaves me alone. Tonight I went in looking for fragrances with specific notes and decided to ask her for suggestions... she showed me fragrances that had nothing to do with the notes I mentioned and was keen on trying to pressure me into purchasing them to make a sale on expensive product. when I then asked if I could smell a few of Ariana Grande's perfumes to see if I liked them she complained that she would have to get a key to open the cabinet and expressed not wanting to do so for me, so I left. I have never been in a store where the workers complain about doing their JOB to the customers and instead try to sell them something they don't want. I really hope she can learn from this and provide better customer service.

Either for a quick snack to a carton of milk this is the shoppers that I visit on a regular basis…read more Either a mid afternoon chocolate craving the unfortunately always have chocolate on sale. Now I want you to all know that this Shoppers has the best pharmacist name John he is great. Like today I went as I was concerned about something and John was there to help and talk to me about my concerns, Not only is shoppers great for home supplies to cards to cosmetics it is as well the place to go to get your prescriptions.

Shoppers on Robie St is I think one of my favourite Shoppers. I like the fact it stays open late…read moreand it is conveniently located in the west end. The staff here are great and we get some prescriptions here. I like the fact it has a part grocery store in it, I have bought a lot of the grab items, milk , eggs , bread, sort of the staples. Some times I just do not want to go into the grocery store and stand in a huge line or half to walk a mile to the back of the store to grab a carton of milk. Fortunately for me , we have Shoppers, and sometimes I get the double bonus with the points card. They ad up quick, I have used the $75.00 in points a few times. There is a great cosmetician who works here, here name is Crystal. She has helped me with choosing a new product line and I am very happy with it. Go see her!

This place is awesome!…read more Sure it is not open 24/7 but the service and knowledge more than makes up for that - this is what a pharmacy used to be - where you can ring up and ask your "your tummy pills" or another refill of "those little white pills" and the pharmacist knows what you want and your medical history - priceless in my book. Give this place a shot over the big box brand stores - you will be back!

From the owner: Locally owned, health-focused community pharmacy helping patients get the best out of their…read moreprescription and over-the-counter medications.

This is a new store and I figured a review would help draw people to it, and they could experience…read morethe quality of care I received. I think a lot of folks forget what it's like to be treated like a paying customer and not a loitering pain in the arse. I have special needs that require certain home heath care equipment that simply is not available anymore. I could not seem to get any help when I called many of the pharmacies in the HRM. I am used to being treated in a rather surly manner by pharmacists...especially when asking for the special equipment I need. However; I thought of this place because they're new and home health care oriented. Jacinda is the pharmacist and she is the one who helped me. She did not have what I was looking for in her store, so she called several others for me while I waited. Like my last review of another drugstore, I have to point out the quality customer service. I really appreciated the steps Jacinda was willing to take to locate the equipment I require. She was not able to locate what I needed in other stores around HRM either but she is actually calling the supplier to see if she can't get what I need at her location. (*UPDATE on this...She ACTUALLY did find it and I was super happy, so another star for Moffat's Pharmasave) I'm glad I've discovered not one but two places in the last 3 weeks with people working there who actually care about the person calling, their needs and extending themselves to a standard of customer service that seems to be a dying art in the retail world. Thank you Jacinda. And it was indeed, a pleasure to meet you :j

I have been using Moffat's at Gladstone since they opened, when my previous physician moved to that…read morelocation. It has been a wonderful experience to receive service from the two pharmacists, Leigh and Jacinda (I hope I spelled those right). They are both incredibly helpful and knowledgable. They care about my health and go the extra mile. They have reviewed options for Tier 1/Tier 2 drugs for optimal coverage on my health insurance plan and called my physician to discuss alternate medications. I have learned that building a relationship with a pharmacist over time is incredibly helpful as they follow your care and have so much knowledge about the medications you are on. This pharmacy also offers free delivery if you can't pick up your prescription. I believe they also offer a number of care services for a fee such as flu shots. Even though I have moved to a new physician located on the other side of town and this pharmacy is out of the way for me, I go the extra distance for the quality and friendliness of their service.

What an odd experience. The selection here isn't terrible, and the staff are busy stocking the…read morefloor. The team seemed somewhat perturbed to have people shopping in the store in what is a major tourist area. However, the pharmacy folks were incredibly impatient and rude today. Don't ask them basic questions or prepare to wait before receiving a rude, insulting response. We were asking basic questions about medications trying to avoid HBP impacting drugs. These can be important questions when taking a medication, and we were talked down to and dismissed. I'd be impressed by the amount of contempt thrown our way in a 30 second interaction if it wasn't so incredibly frustrating. Honestly, there are several other pharmacies nearly. I'd choose any of them over this one. Work on the customer service skills at the pharmacy; it might be health impacting!

We were stopping at the gardens with a bus tour and this made a lovely place to pop in for chips…read moreand candy and drinks. My kids always make me get Aero bars from Canada, and they had giant bars on sale here, which was nice. We bought some chips and drinks to eat in the public gardens and that was very pleasant. Everyone here was kind and helpful even to annoying tourists.

This place is A-OK! It is good, not great…read more As Lawtons locations go, it's definitely middle of the road. If I were grading it, it'd get a B- for "Satisfactory." If it were a student, it would blend into the background - not outstanding but not under-performing either. Above and beyond? Heck, no! Perfectly adequate is just fine!

This drug store location is my most frequented, simply because its so close to my place of living…read more Besides the factor of convenience, there is nothing about Lawtons to keep me coming back. Its a tidy, presentable store and covers all the basic tidings. Last minute trip? Yes... its the typical drug store to the rescue. With a postal center, medium-sized cosmetics section, pharmacy and all the isles in the between, Lawtons is likely to satisfy most. However, as a reoccurring customer, I've noticed poor, untimely service on more than one occasion. The people at the front cashes always seem to be more than adequate; however, its the cosmetics and postal peeps that have been off their game. I can say with confidence that EVERY time I've browsed the cosmetics section, I've been either blatantly ignored or exposed to loud conversations between staff members. If they, then, see me, and choose to make the effort, its never been with regard. This is a section of a store where people look to employees for expertise, and its just not present here. I've had a few bumps in service with the postal counter, as staff consistently appears stiff and reluctant to serve. The job gets done... but how about a little pep. Not a lot... I realize customer service can be grueling. But could you stop acting like I kicked your puppy? Sheesh. I'd like to see some friendlier service here to back up the convenience. Here's hoping, but I won't hold my breath.

Great locale, very clean and very well stocked The staff…read moreare very helpful Highly recommend their pharmacy

This is the kind of Shoppers Drug Mart that you would've seen ten years ago or so - it hasn't been…read morerenovated to the new, fancy locations, but that means that it's usually quiet. It's smaller so it doesn't have the selection that the others do, but that doesn't mean you won't find what you need. There are always sales happening (their discounted product section is huge!) and because it's a bit hidden you'll never have to wait in line. Not gonna lie, I mostly come here because of the Post Office, but it's always great for discount seasonal products too!

Not in the best area and may not look like much once you walk through the doors but this…read morePharmaChoice is a great little drugstore with a good variety of beverages, drugs, snacks, oral care products, etc.. Plus they always have 2 litre cartons of milk for 2.99 which is a great deal. I always stop in here for my tooth brushes, mouthwash and toothpaste as it's cheaper here then at a place like Sobeys. Only really recommend if you live in the area.

Just wanted to thank the kind folks at this location for helping me out of a tight spot. I am from…read moreout of town & in the middle of COVID precautionary isolation when I needed a script filled for an unforeseen illness. 2 large chains actually laughed at me when I contacted. Pharmacare instead sent delivery fellow to pick up health card & prescription. Later returning with card & filled script. Very seamless and caring service while keeping cOVID precautions . Thank you , Kate Nemy

WORST PHARMACY EVER!! I've been using this pharmacy for many years but I can't take it anymore and…read morewill change to another - any other - because they others can't be worse than this. I ordered a refill online and was told by the system that they would be ready in 48 hours. Having already experienced delays, I waited for six days before going in to collect it. It still wasn't ready!!! SIX DAYS LATER!!! I know they're busy, but I have managed staff and workflow for many years and it is clear to me that whomever is managing this pharmacy doesn't how to do it properly. If they need to hire more staff, they should. If they need to teach their staff how to deal with to customers politely, they should. If they need to figure out how and when to order medications so they can refill the entire (not partial) prescription, they should. There are so many problems with this place I could go on and on. Read the Google reviews and you'll see the same responses - good store over all, but terrible pharmacy. The staff in the rest of the store, including the staff managing medical appointments and vaccines, is great but the pharmacy is absolutely dreadful. Go anywhere else to fill your prescriptions. Shoppers, step in and change management - they don't know what they're doing.

literally the worst pharmacy staff I have ever witnessed in my whole life. The most inept lot of…read morelobotomies ever. They don't answer phones, are always late with pickup times, hell, half the time they literally forget to do the script. Every single time I am here I constantly hear "pharmacy queue!" over the loudspeaker. I've heard it like 8 times since I've been waiting here for a script they just forgot to refill. As I sit here I am actually overhearing a lady who is having trouble because the staff just sold her the wrong size needle for an infant injection or some insane stuff. Not even making this up. I don't know how the hell any of these people got hired to be honest. This is actually dangerous