Good service, quality and a solid value. Overall would recommend for appliance repairread more

A+ Service! Gary from SG Appliances came to our house to…read morelook at our refrigerator, and he diagnosed the problem and recommended a fix in no time at all. The team contacted OneGuard, and the repairs were authorized quickly. Gary returned a week later and completed the repair smoothly. He was professional, courteous, and took the time to explain everything he was doing while he worked. I highly recommend them!

Best service I have ever had, prompt both visits. Explains everything, Billy is the best. I don't…read moremake many recommendations but I am for this business. 6 stars

We had them out for an upright freezer not holding freezing temps well and the tech cleared out…read moresome ice from the drainage area. It worked fine for a couple of months. However, we later found out FROM ANOTHER REPAIR COMPANY that there was also ice formed BEHIND a panel that Appliance Rescue Service didn't even check. We later had Appliance Rescue Service come look at a dishwasher problem, and was quoted almost $500 to fix it. OTHER REPAIR COMPANY is going to fix it for $225. So while we initially liked Appliance Rescue Service, we come to find out they are less than thorough in their assessment, and also overpriced. We do NOT recommend them.

I needed a repair that I couldn't do. I called and was able to schedule an appointment easily…read more Patrick, our repairman, showed up on time and in one hour accomplished the repair. The price was very reasonable.

This company is the best appliance company I have ever worked with. HIGHLY RECOMMEND!! I've been…read moreusing them for YEARS and even purchased the VIP membership! The techs are super qualified and actually know what they are doing which is so hard to find these days. and the office staff is knowledgeable, kind, and work hard to get you an appoint quickly. Very satisfied with this company!!

I was assigned Texas True Appliance Repair through Frigidaire for a scheduled service appointment…read more The appointment window passed without a technician arriving and without any communication regarding a delay or cancellation. At 3:52 PM, after receiving no call or update, I contacted Frigidaire because it had become clear that no one was going to show up. During that conversation, I was told Texas True Appliance Repair had called and texted me. The only communication I received was the original appointment confirmation text. There were no missed calls, voicemails, or additional messages. No service was performed, and my time was wasted waiting for an appointment that never occurred. I hope Electrolux and Frigidaire reevaluate their partnership with this service provider, as this experience fell well short of reasonable customer service expectations.

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

We've brought them out to fix appliances and correct user error!…read more Great to work with.

It was prompt and and professional service at a reasonable price. I recommend Snap Appliance…read moreRepair to anyone needing refrigerator repairs.

They were on time and there was no guessing when it comes to communication. We felt like we were…read morethere only clients and that our needs were most important. He took his time to identify the real problem, not the problem I THOUGHT it was. He was thorough and very honest. I would definitely call them again. It was a wonderful experience.

Wade came to my rescue on a refrigerator I bought that didn't work properly. It was a pre owned…read morethat I had moved by a couple of guys with a truck He diagnosed the problem that the doors were not reinstalled properly. So a fix that was $75.00 instead of $700.00 job. I highly recommend these folks. Thanks, Wade.

Another excellent experience with ED Service. We have a Viking built-in freezer that stopped…read morecooling, and they were able to come out quickly and diagnose the problem. Most impressive was what that rather than simply proceeding with a more expensive multi-part replacement, the technician did additional research, came back with a better solution, and was able to repair the existing board. That eliminated the need for one of the expensive replacement parts, got the freezer working in hours instead of days, and cut the repair cost. The freezer is now working exactly as it should. I feel like it is harder than ever to find service providers who are true professionals that would do right by the customer over taking an easy way to charge more. It takes much more effort (not to mention integrity) to keep working on the problem and find a less expensive solution for the customer. ED has been truly professional in this way multiple times now. We will absolutely use them again.

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

Amazing service! And they work on the weekends too. I got Niyaz come over to fix a leak from a…read moreSamsung Dishwasher, and he got the job done quick. They clarified the price upfront, show me the problem and address the way they will fix it, so the whole process is very clear. They do have many excellent reviews on Thumbtack, you can check their service there as well if there are not so many reviews on Yelp. Otherwise, I highly recommend.

Not reliable. I was specifically told he would be here within a two hour timeframe - along with a…read moretext, 30 minutes prior as a heads-up. He also made it clear that, "we work on holidays." Not only did he fail to show up, he also failed to inform us.