Inventi Service delivered timely tune-ups at a very reasonable price. The communication was clear,…read morethe work was thorough, and our home was treated with care. Our technician, Yuriy, was exceptionally professional and polite. He kept us updated on his arrival time, wore shoe covers throughout the visit, and was extremely gentle when accessing household fixtures. We wouldn't hesitate to call Inventi Service again for our HVAC tune-up in the spring or recommend them to others.

Inventi Service does a great job. Andrei is very responsive. They installed a new furnace last year…read moreand provided maintenance service this year. Would highly recommend them for any HVAC needs.

Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

The technician who came didn't even look in our sink. He didn't even run the water. He then quoted…read moreus $800 to unclog a drain. That is the most ridiculous thing I had ever heard. I told him "no" and he offered a $100 discount with a 6 month warranty. I told him to leave. The whole thing was a waste of time for a company that insisted they can't give a quote over the phone - but when they arrive, they don't even look at the sink and just give a verbal quote. Pretty sure you could have done that over the phone and avoided wasting everyone's time.

I hadn't been to the Parlor since 2004!!- I have 2 previous tattoos done here & wanted my newest…read moreimage to come from here as well. I didn't remember Mr. Paul Nolin from 22 years ago, but I will NEVER 4get him NOW!!! Paul did an AMAZING JOB ON MY LATEST TATTOO!! Thank you Paul & I will send a pic of my personal - pinky- ring when I see my Dad again in early August!

Chris was easy to deal with and very professional, he was polite and took time to listen. we had…read moreput in for quote on a replacement HVAC UNIT and we had heard lots of horror stories with the big intallers with questionable quotation and other practices. He also followed back on many questions and installed the unit with the utmost care

Julian did a great job and make everything tidy after the "kitchen drain work". He is motivated by…read morethe goal of "helping people". I am impressed and he did help me a lot in solving my kitchen crisis today. How I get to pick this vendor for the job: I have sent a few requests online and you are the first one replying to my messages without the need to have a "phone consultation scheduled and you are able to come in and fix the issue on the same day. Conclusion: I am very happy with the work and will def reach out to your company again for other work down the road. Thank you so much!

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Called because we had a leaking washing machine spicket that was very old. They came within a…read morecouple of hours and to my surprise it was the owner himself. Very respectable and knowledgeable. Assured that the work could be done that day. Great work and very clean. I had both replaced and also asked him to replace our outdoor spicket which was old and he gladly did. Price was very reasonable and fair. He pulled no punches and the work was expertly done. Would recommend them to everyone!!!

I would give more than 5* if available. I had a clogged shower drain. From the start Mike (owner)…read morehandled the call like I wish every owner would. He answered the phone and took my information and scheduled me for later that day. He arrived later that afternoon with a call before coming. He analyzed the problem including taking pictures and gave me an estimate. He snaked the drain and then tested the results. He guarantees the work for 1 year. He was very conscious of cleanliness (wearing booties and the like) and very efficient. He left me a very happy customer. I will definitely be using him again.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

Waited days for proposal. Time of the essence. Never provided. Admittedly minor faucet install so…read moreultimately Denny must decided not worth his time. But here's a suggestion: don't agree to do a job provide a proposal by a date certain and then just ignore two or three follow up emails as a potential customer's time runs out. Pretty simple. We move on. Actually worked out better - found a far more reliable, friendly local plumber who was responsive and charged me $200 less. I should have known Service Tech wasn't reliable when they - well Denny, just threw out a nearly $600 flat quote to install one simple bathroom faucet...without ever seeing the job. I asked if he wanted the model number for the faucet. No need for that when he had no intent to follow through. Makes me wonder about all the other positive reviews. Maybe they were customers who paid for more expensive jobs. What a shame I just had a faucet.

I needed bathroom plumbing. Their price was ok, but your technican is the key to the job. Ask…read morefor Brendan #2503 - he is the best and worth waiting for if you can. If not and it's urgent, ask for Jamil #6372. You know these guys will be around in a year.

If you want to hire a company that doesn't clean up after there job is done, then hire them. I've…read moresent half a dozen emails with photos and spoke with a " General Manager " numerous times that promised me that the gravel will be removed from the side of my driveway. The best part, is the work was done across the street and not on my property!

In the aftermath of ida, we needed someone to look at our hot water heater. The company (not Queen…read moreB) who installed us told us they would only replace it. My mom received a recommendation for Queen B. She spoke to Brenda, the owner, she was very empathetic. She sent her team within hours of her call. The two men came, both wore foot coverings. They were able to get the hot water heater working. We were thankful they came quickly and fixed our issue without taking advantage of me. Definitely will use again.

I called for a simple adjustment for thE pressure on my well tank, I had water when Tony came and…read moreno water when he left. He touched wires and removed wires that had nothing to do with the well tank. I reported it to the office and was told he referred the issue to whoever installed the well pump? He never asked for my approval to touch anything other than the pressure. Surprised at this company to simply walk away!

I unluckily drilled into a pipe on a Sunday afternoon while trying to hang up some shelves. A…read moreprevious plumber I used didn't get back to me initially, so I tried John Burton Plumbing & Heating instead. Got a call back within 10 minutes of contacting the answering service, and they sent Dan over within an hour. Dan conscientiously cleared out the area and laid down a dropcloth to help contain the mess, opened up the wall, quickly replaced the piece of pipe and soldered it in place. He also kindly answered some questions I'd had around which valves do what around our hot water heater and boiler. Everything was done in about half an hour and he swept up and even put our door mat back in place before finishing up. They take check or cash, no credit card. I would've liked a bit more of a breakdown to understand how much extra it was for the weekend call, but the charge generally seemed like it could've been a lot worse. Really glad we didn't have to go without running water for more than about an hour and a half, whew!

The service was impeccable, the price was reasonable and I recommend this plumbing company! I was…read morecontacted before the plumbers came and I was informed throughout the process ( trap removed, toilet and shower snaked on another day). I also appreciated that they cleaned up afterwards! Highly recommend!

They helped with water heater replacement. They use high quality brand for water heater but don't…read moreprovide a quote upfront. After the work is done they nickel and dime for surcharge and tip and almost pull you into extra 400-500 over the initial estimate.

DO NOT RECOMMEND. I wish I could vote 0 starts if possible…read more I requested a Sewer Line inspection to be completed for a home. We setup the time days in advance and I even texted hours before to check-in. The "technicians" arrived 20 minutes late to the site AND they did not even bring a sewer camera scope. They just showed up and asked "oh what did you need?". waste of time. PLEASE DO NOT USE.