The weird thing about dealing with manufacturers for durable medical equipment is that you seldom,…read moreif ever, actually deal with the manufacturer. You deal with a vendor. You deal with a "middle man" who helps you obtain the needed equipment and you hope they're right with what you actually receive. You don't typically get a second chance. With most products in America, you can change your mind. With most durable medical equipment, you're stuck with it. There's no room for error. I'd never dealt with Ki Mobility before. I'm a longtime fan of the Sunrise Mobility/Quickie model of wheelchair, while I equally abhor Tilite and Invacare products are simply not made for someone as active as I am in a wheelchair. There are other models/brands, but for the most part when you're an active wheelchair user you learn the good brands and you stick with them. I had one very brief experience with Ki - an entry-level chair I picked up at a Goodwill outlet for a ridiculously low price. It was decent enough, I suppose, but it gave me the impression that Ki was more of a manufacturer of drugstore wheelchairs for low-demand users. That's definitely not me. I'm the guy who has traveled over 6,000 miles in my wheelchair on fundraising/activism events. I'm the guy who went out on a nature trail and accidentally detoured into the rim of a deep quarry. That was an ugly day. I'm also the guy who in November 2019 experienced a third amputation, the result of being 50+ and living with spina bifida and paraplegia along with my two below-knee amputations. This third amputation took my left leg above the knee and had a devastating impact on my independence skills and, more importantly, the driving that allowed me to work and support myself. I needed a miracle. Truthfully, most people in my life were encouraging me to quit working and accept that my body had finally said it was time to stay home. My gut was telling me I still had more independence in me. I just needed equipment that could match my needs. After getting little support medically, I finally started making the phone calls myself. I talked to a couple vendors. I settled with Numotion, a company I'd previously had negative experiences with and to be honest that was maintained through this experience. However, the technician for Numotion was quite good and made a recommendation for a Ki Catalyst 5 wheelchair as the option most likely to allow me to independently get in my car either by collapsing the wheelchair or by the wheelchair folding small enough that I can put it in my car despite the limb loss. Once the order was placed, however, Ki Mobility truly shined. The wheelchair was delivered within the promised time frame. The Catalyst 5 was intentionally set up to make it smaller. At first, it was a little jarring and it lacked the sturdiness I usually go for with wheelchairs due to my active lifestyle. However, many of the initial problems I had with my last wheelchair have been non-existent here. The wheelchair is, quite simply, a workhorse of a chair. It folds up nicely and I haven't had to disassemble it. I've learned how to situate my body in a way that I can hoist it into my backseat. The wheelchair unfolds fairly easily, wheels come off, and after around 3 months of use I'm impressed with the durability of its paint job and exterior. I've got a smooth ride. We didn't do the slanted wheels (better for active lifestyle) to save room, but I still feel quite stable in the chair. On their website, they note that they're not "flashy" in referring to their new logo (which, I must confess, reminds me of Wal-Mart's). That's really the truth, though. This chair is attractive but not flashy, durable and dependable but not necessarily with all the bells and whistles. The wheels are sturdy, the brakes don't have the wiggle that wheelchair brakes often have, and the wheelchair has done exactly what I needed it to do dependably for the past 3 months. I was told by the technician that Ki was founded by two people with 50 years of experience in complex rehab; I believe at least one came out of Sunrise Medical/Quickie. They seem to have taken everything I love about the Quickie Chair (the only brand that has truly stood up to my demanding lifestyle) and they've made improvements at a comparable pricing point. I'm truly impressed. Plus, it gave me my miracle. After 3 amputations, I'm still working and still independent and still active. Bravo, Ki Mobility.

I will never order a Ki Mobility chair again for my family member…read more They said it would not be much heavier than a titanium chair. NOT. I am on my third pair of scissor locks. The first pair lasted 5 years. That's. fine. I have gone through another two in 11 months and the springs have failed again. Called Ki and they do not support the product past the warranty. OK. So it's $70 every time they fail plus another $10 for shipping. It's frustrating that the small spring that fails probably costs less than a $1 and I could fix it on my own BUT they don't sell it. Of course, there are other things that I have had to replace on this chair out-of-pocket. Bottom line: Product reliability is low. Support is even lower. Buy something else from someone else.

Picked up my CPAP several days ago, the RT was incredibly helpful and knowledgeable…read more Thank you very much!

The Alpine team was very helpful and they even offered delivery and installation service. With a…read morehuge selection to look at in their showroom, it was easy to find a lift chair for us! Alpine is my go-to for all my wife and I's medical equipment needs!

They were fraudulent in claiming the lift chair was made in America before and after the sale …read more Extremely unreliable on getting back to you . They do not back up their warranties for anything . They try to send you on Wild Goose chases saying they'll work with you then and then that backing it up . When they came out for the remote not working they replaced it to not even test it for the issue to still be on going . After first-hand viewing hand viewing as well as video and audio being brought in they still take no responsibility of the lift/bracket issues . After 6-8 months of being jerked around and the manufacturer being upset that nothing was done through the manufacturer just had the entire metal framework replaced as well as the Box the controller hooks up to . The manufacturer saying Alpine should have taken care of all this . Tried being nice and working with these people forever just for them to continuously blow off responsibility . Highly do not recommend .

I require a compounded medication. Omro Pharmacy was the closest to me, so I chose them. Then I…read morefound out that all our prescriptions could be mailed to us. As my husband and I are both elderly, and I am handicapped, this helped a great deal. When I have to call in for something, the staff is always more than willing to take the time needed to answer my questions. We are both very happy we changed pharmacies.

The best prices and the best service in the Fox valley area. Totally beats all of the big box…read morepharmacies. Knowledgeable pharmacists that will do everything to help you save money. 0 a true small town pharmacy with the biggest service and best prices.

Lana was really helpful. I had to quickly replace a mask and it was a special Solo Pillows model…read morethat they had to "piece together" to make it meet my request with variable sizes. Lana didn't want me to wait while she tried to build it from their inventory and called me back after she had completed it. Very personable. I would absolutely work with this location again.

If I could give negative stars I would!!! This is the WORST medical place I have ever dealt with…read moreand should be charged with Medicare & Medicaid fraud. My CPAP machine would not turn on at all about a month after getting it. I called and they told me someone would be out to pick it up. They never showed up!!! I then continued to make calls once a week to my "sleep support team." They also documented my calling and that the machine was not working. They would then transfer me to the local Appleton office which would put me on hold for about 20 minutes then hang up on me. This happened over and over. Yesterday I received 3 letters dated 1 day apart from Lincare saying they have been trying to contact me for being non-compliant. I called again. She called the local office-- they left me on hold again! They told me they were going to pick it up and fix it. I got a call first thing the next morning-- no one in thier office does pick up. Twenty minutes later they are picking it up. NOT TO FIX IT, but because I am non-compliant. Again, they are the worst! AVOID THEM AT ALL COST!

staff is knowledgeable, personable, caring and accurate. Feels like family taking care of you...I…read morecan't say enough about Mike, Daniel, Michael, Karen and the rest....awesome!!

Horrible I go there everyday to pick up prescriptions the guy at the front desks asks me if I have…read morequestions I say no he asked if I already had the prescription I say yes he begins to explain everything about my medication that I already know I tell him I know everything about it I been on it for the last 3 mouths and then he laughs and begins explaining it again and keeps going and going and going and the lady that was beside him tells me that he is a jerk and this is did not happen just once it happens every time everyday and if I tell him I have No questions he will still keep on trying to tell u what it is and what is does and how to take it just to waste your time not to mention they always forget to put in the insurance after calling them asking when it's gunna be ready they say 40 min I wait a hour go there and takes 10 min for them to find it then they say 100$ I tell them I have insurance and it should be free and then takes them another 30 min waiting at the desk looking stupid becuase these people are laZy and love love to waste your time I wish shopko was open they didn't waste your time and we're very nice and respectful