Horrible experience found someone else's name inside my daughters ashes. Rude insensitive owners who just want your money. Will not cooperate with the investigator I hired, had no sympathy, no explanation no proof. Will not allow the investigator to access my daughters cremation documents or explain their process and chain of custody safe guards. All the documents I have show no consistency or order you would expect to find in a place performing cremations. They are dishonest and shady people who wasted my investigators time giving him the run around and wasting my money. There are no laws protecting you in this situation so make sure you trust someone to stay during cremation. These people don't care about your loved ones only your money. read more