This is the very best men's store in the Hampton Riads area. I prefer the 21 St location where…read moreUlysses is the salesman. This gentleman is the best! He knows menswear. He can give you the history, the details on quality and is not pushy or try to over sale you. Once you meet him, he knows your name and will remember you by name on each return visit. Outstanding service! - Charles Morgan

I am a HUGE fan of this place…read more 1) Ulysses is THE MAN. With is help, he has introduced me into some excellent brands and helped me find some outstanding outfits and has done a lot to help me understand how things should fit. I've been to too many places that have told me that ill fitting clothing looked great, when in fact it did not. Ulysses will let you know when something isn't quite right as he wants you to look your best. When asked he has also pointed me to some excellent resources for me to learn more on the subject on how to dress like an adult. 2) The brands you will find at this store are not what you will find at your department store. That is because the brands here are a much better in fit, finish, and materials than what you will find elsewhere. 3) While the prices are a bit high, you are buying an item that is of much better quality material and finish. They also include free tailoring on items paid at full price. 4) End of season sales are a great time to save some coin. Keep an eye out for trunk shows as well.

I've been to this Calvin Klein location in the Norfolk Premium Outlets. So I was surprised that the…read morebusiness page had no reviews. I browsed the store and found nothing I was interested in. The staff remained behind the counter. But there was a customer and only one staff I saw. Probably would not rush back.

The selection is AMAZING sizes, style, colors, occasions they have it all!…read more The customer service was also 10/10 we were greeted when we walked into the store and asked what brought in today-my experience in VA in regards to customer service has not been pleasant so I appreciate the effort these gentleman make to make everyone feel comfortable and welcome! We will definitely be returning in the future! My husband was able to purchase a complete 3-piece suit with shirt and tie all under $300, the juice is worth the squeeze!!!!

Amil was awesome, he knew exactly what he was doing and had me in and out of there in like 30…read moreminutes or less. I'm not crazy about spending too much time out shopping and I think he picked up on that and had me in something I really liked immediately. I got a killer deal on a three piece, a shirt, a tie, and a new pair of shoes. They're having the pants tailored in 24 hrs. Definitely will be back for anything else I need in the future.

Nice and clean outlet center. Definitely on my go to list. There's a small food court too.read more

We came to this outlet mall few hours past noon on a very hot day. Parking lot was all around with…read morelots of spots to handle the crowd. Common space was a mix of open and shaded area, mostly clean and well maintained. There were a good number of shops, but most of them were smaller in size and were carrying lesser number of products. While exploring the outlet, I walked into few stores but didn't find anything worth buying. The sales tax rate was also very high 12%. The food court was little sad. There were few different shops but most were abysmal. The dining hall was also underwhelming with old chair and tables. Overall I wasn't very impressed with the experience, and was one of the least exciting outlet mall I had visited.

I am a super Brooks Brothers fan and thrilled to see they have opened a factory outlet which there…read moreare few of. It may only be the second in VA. I typically shop the full service store in Town Center. Yes they are expensive, but the materials are 100% pure. As opposed to the factory that is 90-95%. So if you're good with slight lesser quality you can save at Brook Brothers Factory Store. The store is loaded having just opened mid October. I was like a kid in a candy store and needed a lot with weight reduction. A traditional blue blazer was top on my list. The amazing and energetic female manager Krystle Butler helped me. She knew her store and products. I got measured for new shirts and jacket. I knew my exact waist size. Another employee and young man brought things out for the manager to review in front of the mirror. I'm down two jacket sizes to a 42. Shirt size back to a 15.5 neck. BB shirts are the best! With the jacket on sale for $299 I made my move, plus work shirts and new suits on a follow up visit a few days later. Rejoice! Rejoice! So happy Brook Brothers is at the Norfolk Premium Outlets. I will be a regular and need so much more.

From the owner: As America's oldest retailer, Brooks Brothers has been designing and innovating classic American…read moresportswear and tailored clothing for over 200 years. The inventor of the iconic Oxford Cloth Button-Down shirt, and famous for the finest suits, dress shirts, and chinos, Brooks Brothers is committed to providing an exceptional online and in-store experience. Our store experts are always available to outfit you for all of your special moments.

It's Van's! What more can I say...great $ and great value. The shoes last and the comfort is…read moreamazing.

Very spacious and organized store. I like how they always have a sale going on despite the…read moreseason/holidays. Even though they had a problem with their registers the day we went, they were still very accommodating and helpful. They always keep up with the latest styles and there's always a lot of inventory. No complaints about this store at all!

I've been to this Adidas store a few times, but never purchased anything. I've been searching for…read morethe perfect sweat pants and found them on a great deal. The Norfolk Premium Outlets is the location and parking is plentiful. The store is closest to the entrance "Potomac Court", so don't go far if you want direct access to just Adidas. Staff was helpful on two recent visits in my quest for the perfect sweat pants. I honestly was less concerned about price and the acted a good fit with drawstrings. Zip up pockets was a bonus. They ended up not having my size, but staff found another in the back. Strong customer service. The store has men's, women's and kids. Really something for the whole family, they even carry shoes. Checkout was friendly too! I will be back for Christmas shopping for my kids.

Out of all the stores I went to today only 2 greeted you when you walked in and Loft was one!…read more Very helpful staff, there is you need assistance but not hovering. Marketed to the 27-ish years old group and up the store reflects that as it is not messy and has a calm demeanor.

I honestly do not shop them much anymore. However, over the holiday I was in to browse jackets…read more Hands down amazing inventory. Hands down strong prices and good sales. But my downgrade is service. Over the last few visits no floor help. My last visit I was in the store 10 minutes and not even acknowledged. I likely will not return anytime soon.

The North Face Store at the Norfolk outlet mall is a fantastic store. They have a great selection…read moreof clothing and coats for everyone. They even have stuff for the little ones. I had a great experience while I was there and I'm sure that you will as well.

I was one of their first customers when they opened seven years ago. Could have swore I had written…read morea review. Well I've been back other times, but this is for most recent experience November 2025. I'm super fan of the Polo brand. I have a closet full of branded suits, shirts, pullovers and sweaters. I still have most of my purchases from decades ago. I'm confident I would have given the outlet a 4 star opening. But I just was not feeling it this month. The Polo store at the Norfolk Premium Outlets is nice. It's loaded with merchandise. A staff perspective n did engage me. Displays are attractive. They offer all the classic designs that customers depend on. So why the 3 stars? Pricing was staggeringly much higher. I'm sure I will return, especially with Christmas quickly approaching. However in all likelihood will purchase less. 3.5 rounding down.

The sales associates at this location are always so helpful. The store set up makes it very easy to…read morefind what you're looking for. Each time I go I always have a coupon to use. Pricing is so reasonable and great compared to purchasing at a retail store.