Just Bought new F150 4x4 Great dealer Went back a week later…read moreand bought a car for wife Very happy with the service.

I regret to say my experience with Gary Yeomans Ford and Sales Manager Zach Rager was deeply…read moredisappointing. I came in with high expectations, but unfortunately, I felt misled and taken advantage of during the whole process. The transparency I expected was absent, and I encountered issues that were either not disclosed or poorly communicated. I closed a deal for a 2023 Toyota Tacoma, I thought was getting a good deal because believing every word and that the tire package for 5 years, maintenance package was included for free. Not TRUE at all! Then they gave my information completely wrong to Santander. This left me feeling frustrated and undervalued as a customer. Trust is a cornerstone of any business relationship, and sadly, trust is broken here. I hope Gary Yeomans Ford and Sales Manager Zach Rager take this feedback seriously and work to improve their practices to ensure future customers are treated with honesty and respect. I cannot recommend this dealership based on my experience. I would recommend looking for somewhere else to do business. No one deserves this to happen to them. If their own sister company down the street Ford stated, "They screwed you over with the deal!" Ford down the street wanted to help but their sister company couldn't do anything that vehicle has the highest miles of any Toyota for that year and the price they sold to you for $51K too much vehicle is only worth $27 to $30k the maximum. Wow imagine that I can't even trade it anywhere I have tried multiple dealers, even tried refinancing it to make payment as of date. I got approved with Suncoast and the cant even refinance it either. All I am asking was to pay the late fee and put me up to date with payments because of the wrong information. So, I can pay regularly on time inside of play catch up where I won't be able to catch up. Or take the truck back and they can keep it or buy from Santander and find me another bank and this time give me the right information. I believe that wasn't hard to ask. I even called Ford asking for information to be able to help Santander find me. He stated by financing he doesn't have a way of doing that and when I called Santander, they couldn't do anything until they received my information. I even talk to Santander about putting payments towards the end which are unable too. So, how hard is it for the dealership to put my payments up to the current date? You made the error of giving my information wrong to the bank? I don't believe I am asking much. I went into the dealership to talk to see if they could help fix their mistake. The gentlemen stated he will talk about getting this fixed. I said do that, talk to your supervisor, the owner, and Santander. Then the next day I went, it was afternoon around 2pm to see what he was able to do he said try calling Santander left message yesterday, no answer. I thought really, I can get through. Okay how about today? Okay, knowing the situation and I'm supposed to be a valuable and important customer as well knowing what happened you can't take a moment to make calls and get this taken care of as soon as possible. It seemed not so much. So, I said why don't we try to call them now together. Even on the phone with Santander it was no use because I saw the Sales Manager literally making one excuse after another, I don't see you trying to resolve anything. I told him I believe they should fix it, pay it and put me up to date not fair at all. Like I say I was brushed under the rug, sold the vehicle and now I'm not important at all anymore. Especially when they make mistakes with errors and can't even fix them. What is very sad but true is that when a dealership only treats you as a dollar sign and doesn't care about fixing problems they make and effects the client, it can be demoralizing.

If you're waiting on A & B pillar's recalls, do it yourself because it has been around five years…read moreand Ford still unable to get the parts to fix it and have not solved the problem. I went online and found you can get the recalls you need in less than five days and do it yourself and they're upgraded from factory and of course I called Ford Dealership in citrus county , and they did not like it because I have been waiting five years for them to do the recalls and I got it in five days from Amazon and did it myself . I hate to say it, but the recalls only took me 30 minutes to do and they wanted a whole day to do the job. I don't know why some dealerships would do this for their customers.

They are the right place at the right time. Took care of warranty service in reasonable time…read more Had coffee and water all day, and donuts early in the morning; nice touch.

Love this dealership!!! I have bought 2 vehicles from them and they are in great conditions! Know…read morelots of people who have purchase from them. nice family own business, always willing to help, explain everything very well!! thank you!!!

Great used car company with honest workers. The people working here are extremely patient and…read moreknowledgeable. They will help you find a car that meets your needs and your budget. I would recommend this dealership to anyone looking for a dependable vehicle.

From the owner: Buy Here Pay Here, NO Credit Check, NO Dealer Fees, NO Interest Financing, Payments are $69.99 per…read moreweek, Pay Off the vehicle in Less than 7 months on average!

This dealership is the greatest!! I had been jerked around by a dozen other dealers looking for a…read morevehicle. Some added so many extra fees that they added $3-4K to the vehicle price! Doc fees? Cleaning fees? Inspection Fees? Certification fees? REALLY!??! But not the guys at Motor City! Bryan and Thomas were great to work with. And very patient, which was great because I am in Georgia, so we had to do an out-of-state purchase. But all went smoothly because of their attention to detail and customer service! I can't thank them enough!

I highly recommend Motor City of Ocala! My son purchased his first car there and we couldn't be…read moremore excited about it! Trevor was very helpful and kind throughout the entire process. He helped my son find the perfect car to fit his needs. Trevor made him feel very important and treated him with the utmost respect. The entire staff there make you feel so welcomed. I would absolutely purchase another car at Motor City!

service , quality and value! the manager angel abd his staff were very attentive and pleasant and…read moreprofessional!

I moved to The Villages Florida 4 years ago. I used to use Firestone for my oil changes but they…read morewere extremely slow and sitting in the waiting area, you never knew exactly what was going on with your car. I found Valvoline driving by one day in Bellevue. I figured, what the heck, so I banged a U-turn and was next in line. What a great experience. These techs are just great. They do everything right in front of you. I get all my lights checked, tires inflated and I've also bought wipers there several times. I have four cars I keep on the road and I bring them every one. Their checklist is extensive. While they are pretty quick, they never seem rushed, they take the time to really focus on their work. They also offer many different types of services such as a/c checks and rear differential fluid replacement just to name a couple. Another cool thing about Valvoline is they always send you various coupons to help keep you on budget. Please don't just take my word for it, drop by and check them out for yourself, I'm definitely glad I did.