I worked with Annemarie Silva to find my apartment in Boston. I was looking for apartments while…read morestill living in a different city and she was the absolute best! She made the situation so much easier and was so responsive and answered every question. I have been in the same apartment for three years and it was the perfect fit. I would not recommend her more.

Ally was incredible to work with from day one. She stayed on top of everything, kept communication…read moreclear, and gave me honest guidance the whole way through. You can tell she really knows what she's doing, especially when things get competitive. When it was time to submit my offer, she helped me put together something strong and smart without making me feel like I was stretching too far, and she handled a lot behind the scenes that really made a difference. Overall, the brokerage was just as impressive. Buying in the North End is no joke and I was competing with multiple offers, so having a team that knew how to move quickly and effectively was huge. From the start, they made the process feel organized and manageable, which took a lot of stress off my shoulders. What stood out the most about Ally was how easy she was to work with. She's down to earth, straightforward, and at the same time extremely professional. I always felt like she had my best interests in mind and never once felt pressured into anything. The entire experience felt smooth and well handled from beginning to end. I ended up getting the home I wanted in the North End even with multiple offers on the table, which really speaks for itself. I would definitely recommend this brokerage, and especially Ally, to anyone looking to buy.

Do NOT live in these overpriced apartments…read more Here's my honest review after living at Gatehouse for two years: Cons: 1. Terrible senior management - My car broke down overnight in the drop-off zone, and I immediately called and left multiple messages to inform them. Despite that, they towed my car without any warning. To make matters worse, the leasing office initially offered to help cover the towing bill but later backed out. There were no signs indicating the area was a tow zone. After two years of paying rent and being a responsible tenant, it was extremely frustrating to be treated this way at the end of my stay. 2. Cheap construction - extremely thin walls and ceilings with zero soundproofing from neighbors or city noise. 3. Constant maintenance issues - leaking pipes, broken floorboards, and frequent bug problems in the warmer months. 4. Unreliable elevators - at times completely out of service. 5. Outdated gym - a treadmill was broken for months without repair. 6. Disorganized package room - a chaotic mess with no real system. Time wasted digging through my neighbor's packages. 7. Inconsistent apartment temps - especially in winter, when heating settings couldn't be adjusted. 8. No sense of community - neighbors would speed dangerously through the drop-off zone. Pros: 1. Great location - close to downtown, which was very convenient. 2. Excellent maintenance staff - shoutout to Dario for always being helpful and responsive! 3. Nice rooftop - recently updated with new furniture and a great view. Final thoughts: While I appreciated the location and made great memories with my roommate and friends, I would never recommend Gatehouse to them. For the amount of money I was paying, the quality simply didn't match. This building has potential, but it's clear the ownership doesn't care to improve it. Wishing future residents and the staff the best of luck--but I'm glad to be moving on.

I moved into Gatehouse 75 Charlestown on December 31st 2024 and could not be happier. The community…read moreis welcoming,, spotless (thank you Alex) an: has positive vibe! I signed lease with Eric (leasing manager) who went above beyond to make things less stressful and easier on me since I am not the most tech savvy. I initially took a tour with Sheila property manager who was welcoming and explains how entering works. She was so friendly and outgoing and can tell she enjoys her work. When the apartment I was taking was ready, Kaitlin assistant manager walked me through and took note of outstanding work that need to be done and made sure that was complete. Dario, Maintence manger is super friendly and welcoming and takes pride in the building and makes certain the residents are happy. He's very Responsive to work orders and couldn't be more helpful. I found my long term residence and couldn't be happier The location is perfection too!

The location and amenities of The Benjamin are great. Otherwise, I can not recommend it for the…read morerental rate. The leasing experience was horrible. Everything must be done on the website, where the rent price can literally change by the minute. The agents in the office basically can't do anything so the process is so impersonal, and forget asking questions. Agents take days off (which is obv fine) but emails aren't monitored by the group, and phone calls aren't promptly returned. It feels like it's being run by a group of high school students. Overall, the apartment is nice but fyi the laundry machines are apartment size and the dryer cycle takes a minimum of 2 hrs which maintenance says is normal. The parking garage is convenient but not monitored. The walls are also thinner than our last apartment. We moved from The Alyx to save a little bit but now realize why The Alyx is more expensive. You get what you pay for! Better agents, nicer finishes, full size machines, and great concierge and parking attendants. Hope to move back there soon.

The Benjamin is not a luxury apartment building. It is over-rated and is nothing more than a…read morecollege dormitory. Dirty carpets , smells and a bunch of rich spoiled brats that live their while daddy is paying the rent. The management team is horrible.!!!!!!!!!!!!!!!!!!!!!!!!!! Don't live here!

This gym is a criminal enterprise. They towed my car and have been charging my card after I…read morecanceled. AVOID!!!

We live and own a condo in Charlestown so we really know this amazing neighborhood. We just sold…read moreour beautiful Condo up the block from Harborview at the Navy Yard. We arranged a appointment with Michael Roy assistant property Mgr and he was waiting for us in his rental office on site. Michael was very pofessional, courteous and well dressed. He gave us a tour of the building,and Spa and answered all our questions. Even told us about Ronald McDonald House also on site, which we would love to volunteer our help. Being we own and operate a Real Estate Brokage in Miami we should be qualified judges of what great service should be about and Michael is a wonderful example of that type of person. Thanks again, can't wait to move in to Harborview at the Navy Yard and join their family.

Went down to the lobby for free donut day. Good donuts and friendly representative there to greet…read morepeople.

We had a mixed experience living at the Victor for a little over a year and a half. In short, the…read morebuilding was a great place to live but we had to be consistently vigilant to not be overcharged by management. Pros: Excellent location, very close to transit, grocery stores, the North End, etc. Very friendly and helpful staff, including the concierges, maintenance staff, and leasing office staff Clean building and generally respectful neighbors. The building has very good insulation between units, we never heard any of our neighbors above, below, or to the sides. We could only ever hear sounds through the front door, which was never very loud at all. The unit had an excellent layout and good finishes. There was slight damage when we moved in (scratches on the floor, dents in the fridge), but we were able to record them and were not charged for the damage when we moved out. Excellent communal spaces, especially the roof deck with shared grills. It was also very nice that we could rent the communal spaces for a reasonable fee to host parties. Very convenient loading dock and freight elevator for moving in and out (can be reserved for free) Very responsive to maintenance requests. Easy to submit through the app and everything was followed up on within a day. Fun and varied resident events put on by the building Cons: If you choose to live here, you need to pay close attention to the bills they charge you because they are not always accurate and take some work to get corrected: While paying for the last month's rent, we were charged twice through the Bilt portal that we were required to pay through. Bilt refused to help resolve the issue, and it took 5 days for us to get our ~$4000 back. We had to reach out twice to get back a $200 deposit for renting a common space; we should not have had to ask at all. We were charged a bike storage fee after we had already turned in our bike storage key, even after getting written confirmation that the charge would not be made. We had to call again to get this charge removed. Maintenance was always super responsive to all tickets that we put in, but for a few recurring issues we put in tickets at least three times and they were never actually permanently fixed so we just gave up on putting in tickets. These issues were 1) the dryer did not vent steam and gave an error saying that the condenser tank was full, even though there was nothing in the tank; and 2) the built-in water dispenser in the fridge would stop working every week or two for about a day. With this issue, it is totally possible that it had temporarily resolved itself by the next morning when maintenance showed up. When we were in the process of re-signing our lease, we requested the interest on our security deposit, but were told that "security deposits don't gain interest here." Massachusetts law (Mass. Gen. Laws ch. 186 § 15B) requires that interest on a security deposit be paid to the tenant on the one year anniversary of the lease. The Victor has since replied to our review saying that they did in fact pay us the interest we were owed at the one year anniversary. They also did pay us interest on the deposit when we ended our lease early. It is unclear why we were told that they would not pay us interest on our deposit.

Beware!! My lease started less than a month ago and I am shocked at how Windsor manages their…read morecommunities. My experience at Windsor at Oak Grove has been incredibly disappointing. First, they did not clean the apartment before move in. There was food debris on the refrigerator shelves. The floors were extremely dirty. Huge spiderwebs in the windows. Dead bugs everywhere. Years worth of dust and dirt on surfaces. Then, I had to send daily emails for 2 weeks for it to be partly cleaned. They did not want to clean the piled up dust from surfaces before my furniture was moved in 2.5 weeks after my lease started. DO NOT EXPECT YOUR APARTMENT TO BE CLEANED PRIOR TO MOVE IN! Second, Windsor also did not provide all keys to all the tenants until multiple emails and visits to the leasing/management office over this 2 week period. Third, the apartment floors are not well constructed and you can hear everything the upstairs tenants are doing. Every step, every door opening. Everything. You can also hear your neighbors conversations at times. Last and Even more concerning, they assigned a parking space (on my lease and on my move in paperwork) that was already assigned to another resident. I have been paying for someone else's parking spot and they are unresponsive on providing me any paperwork on another assigned parking spot. Multiple phone calls and emails without a response. DO NOT EXPECT TO RECEIVE WHAT YOU ARE PAYING FOR. The only positives about living here so far: the maintenance team is amazing. Super responsive, effective, and friendly. Neighbors are very friendly. The location is incredibly beautiful and convenient. Extremely dog friendly. Apartments are large.

Terrible management. Maintenance team are nice. They have pest manifestation. Noisy, thin walls,…read morelost package numerous times. The cost increase is insane. No peace and quiet.

They closed half of the amenities all winter after promising they'd be open, and then raised the…read morerent across the board by an average of $1k. They also give you roughly 65 days notice when increasing your rent before your lease is up, and ask for 60 days notice on a renewal. Makes sense! They can't seem to fill all vacancies for a reason but they're trying to keep up in pricing with the nicer buildings, would not recommend.

One of the finest places I have lived ever! I have moved a lot due to my job- and have lived in…read morevaried cities from Boston to Dallas, and I must say that this is the best management ever. Isabella and team is ultra professional and very responsive to resident"s needs and concerns. Location is superb, there is a nice gym , plenty of common open spaces to walk and hang out. Building is pretty and windows are huge- they do have a garage next door and some construction nearby in the seaport area. I never had an issue with noise and I am a light sleeper. Front desk staff is extremely helpful and friendly. They went out of the way to send my mails when I moved out few months ago ( due to revolution in a different city). Very much appreciated. They even found a tenant as I had to leave earlier than my lease expired, and saved $$ for me. Maintenance is awesome and quick. You don't have to worry about anything 24:7 pretty much. Very clean and well designed. I can appreciate them even more now that I have moved to another apartment and the management is not even close. When I was looking to rent in seaport area last year, I saw a number of places. This place gives you maximum for your buck! Highly recommended any day. They can be a bit pricey than some newer places but they are worth it.

Claim to allow Vouchers yet make up unreasonable income minimums so they don't have to rent to ppl…read morewith vouchers, yet will waste your time with emails and calls, not tell you the rules until you show up for the Tour, or maybe they just didn't like my skin?

I would not move here simply because of the fact that every package I get delivered gets stolen…read morefrom the package room and the people working here will do nothing about it.