Go through employees like socks. As a red seal tech with 25 years experience I would never take a…read morevehicle I own to these guys for repairs

From the owner: CARSTAR is North America's largest franchise network of independently owned and operated collision…read morerepair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.

Had my SUV hit in the front end by a quid took it to them the hood were they had fixed started…read morebubbling I called them and right away the lady started getting mad an said they don't warranty rust the SUV had never been in an accident or ever had front end damage work until speedy touched it, they never even as me to bring it down to have a look at it. This isn't over yet I'm going to go down there with the Media and see if they can get the answers I can't get

It's a fact of life - mistakes happen and sometimes you need body work done on your vehicle. A…read morebigger mistake? Not taking your vehicle to Alyssa at this Speedy Collision. She was extremely well-versed in the industry, patiently answered all of my questions, worked with my insurance and a local car rental agency to make the whole repair process as seamless and stress-free as the situation would possibly get. The repairs to my vehicle were done quickly and made it look (literally) as good as new. No detail was overlooked and every bit and piece of deer was removed from the front of my vehicle. Should I ever be in the unfortunate need of a collision repair centre again, they will be the first and only place I call.

Fix auto Spruce Grove Took my truck there to get the bumper fixed and they told me they needed it…read morefor 3 days and called them to see if it was done after them having it and they told me they are still waiting fir parts to come in when i told them i need my truck back by friday and they said ya it will only take 3 days to do know im without a truck

Took my Dodge truck in last week, told me 8 days to fix, done in 5 days. Great service, friendly…read morestaff and excellent workmanship. Highly recommend them..

These guys are magicians. Had big door dent right on the coping of our new car. Thought at best…read morethey would get dent out and still see a crease. The door looks perfect they did an amazing job . Car was In And out in a couple hours staff was friendly. Living in Edmonton door dents are common nice to find a good company

From the owner: Dented Paintless Repairs is a local Canadian company specializing in the art of Paintless Dent…read moreRepair. Our technicians are highly trained at removing door dings, minor dents, and hail damage. Using hand/eye coordination and a variety of specialized tools, dents are massaged out of a vehicles panels without the use of fillers or paint. Our technicians are Vale certified and we guarantee our work 100%. We warranty our work for as long as you own the vehicle.

I take my vehicle here for exterior washes as they use the two-bucket method which means minimal to…read moreno scratches left behind (in comparison to the wand wash) and I'm always pleased with the results.

Had many of my vehicles to Ming for paint protection and 3m protection. Also undercoating and anti…read morecorrosion . Always excellent quality and workmanship . Vehicles look amazing. Thanks Mike and your team .

After an awful experience with Craftsman Collisions / Distinctive Auto Works, I cannot in good…read morefaith recommend this company. In my opinion, they were inconsiderate and unprofessional, and I will not be going back. One of their employees broke my key fob and the company refuses to pay for a new one. To repair what they broke is going to cost an estimated $400 -$600, which is more than the cost of the wheel they repaired. If I hadn't gone here, I would have saved money. To top it off, they let my lights stay on and let my battery die, sent my estimate and information to the wrong person, and they did not wear masks when speaking to me in the business. On November 3, I brought my car in for a wheel replacement to Craftsman Collisions/Distinctive Auto Works. I gave my keys to a tow truck and they delivered the keys on the same day with the car to Craftsman Collision. The tow truck company and its driver attest the keys were intact when they handed them over. I have it in writing from the tow company owner that the keys were intact. I watched him use my non-fob key to move the car. He claims he did not use the fob key at all. On November 10, after paying for the work done at Craftsman and heading back out to my car, I found not only a dead battery (my car refused to start), but the broken half of my key fob on the side of my dashboard. They had given me my keys when I paid but neglected to tell me that the key fob was now broken, and that they left the other half on my dashboard for me. Whoever had last driven my car had left the lights on, killing the battery. They did not apologize for the delay and brought someone out to jump my car. They had said my car was "drivable" when I paid. However, I was not able to drive it out of the parking lot until they jumped it. I had to wait for 30 minutes for the car to recharge, which inconvenienced me as I was late for an appointment. Regarding the broken key fob, I brought it back to the shop and inquired why it was broken. The Manager for Distinctive Auto Works did not answer my question of if someone at Craftsman/DAW broke my fob. He did, however, say several times "you don't have proof we broke it". He asked if I had a photo of the keys before I brought them in. I said no. He said "then you have no proof." I didn't think to take a picture of my keys before I handed them over as "proof" they were intact. But who would think to do that? Is it my fault I didn't take a picture before handing them over? Is this the norm for service at Craftsman Collision and Distinctive Auto Works? Should I endeavour to bring my camera with me before dropping off my vehicle to ensure it's no worse than when it came in? In the end, the Manager admitted he would be willing to cover half of the cost of the labour and the cost of the part. I refused to pay for any of the key fob replacement, as I did not break the key. I do not have money to shell out for more repairs let alone hundreds of dollars of damage that I should not have to pay for. Also, if none of their technicians broke my key, why would they offer to pay at all? In my opinion, I cannot recommend this location for its concerning lack of professionalism. If you have no other choice, please take pictures of your vehicle and keys beforehand, as their Manager, will not assist you unless you have "absolute proof", as shown from my experience. Moreover, the Assistant Manager of Craftsman Collisions also initially sent my estimate - which had my personal information - to the wrong email. He did not apologize. Someone out there now has my information. Businesses should endeavour to keep their customers' information private and should take care in making sure they have the correct address. Careless behaviour of employees is not the mark of a professional, well-run business, in my opinion. Both the Assistant Manager and Manager did not wear masks while speaking to me, violating CMOH Order 44-2021.

Had body work done after collision with aftermarket parts which is fine for cosmetic work except…read moremuffler system was damaged and the aftermarket muffler was so noisy from inside the vehicle it was unbearable to tolerate.They then installed an original OEM muffler which fixed the problem except I was charged a betterment fee which I think is wrong as they are the ones that went out to obviously a cheap supplier and bought a unsatisfactory muffler system and before ordering it did not say anything about a betterment fee.I first went into the office the day they were installing the replacement the manager or his assistant wouldn't even acknowledge me.I went back after the installation and the same reception no acknowledgement or no thank you for my business or nothing.I will never go back and I tell my friends and other acquaintances about my story and they to say thanks and will never patronize the establishment.