This place has literally been a saving grace for myself; despite having to walk five blocks with a…read moreload of washing to make this great service happen. The staff are so super friendly; there is never an issue with wanting to change any notes into gold coins to use the self service washing machines and dryers. The prices are so affordable, yet my clothes are washed and dried within an hour. For only $12 a pop this is exceptional. This price includes both washing and drying. To cut a long story short: the landlord of my fully furnished city apartment has still not fulfilled on her promise to buy me a new washing machine as the current one is not working despite repairs. I have given up, and within good reason. I mean why own a washing machine and/or dryer when you have Melbourne City Dry Cleaners come to the rescue? Point taken. My clothes feel smooth and great to wear after a great wash and dry using commercial grade washing machines and dryers, once again for a great price. Bring a book to read; call people you need to catch up with; play games on your mobile phone or get out there and go for walks while you are waiting for your clothes to wash and dry. Remember to bring your own detergent, otherwise there is a small additional fee involved if detergent is provided to you. Ten thumbs up if I could have this capacity to do so!

This review is for my fellow travellers confined to hostels with no dryers. Call me American but I…read moredon't play that hang/air dry game when it comes to laundry. Ain't nobody got time for that! So this laundromat/dry cleaner is located east in the CBD. Not too near my first place but the tram is free round trip. The place is small, I counted maybe ten dryers and ten washers. I'm only interested in drying and you currently get ten minutes for $2. The layout is all wrong but that's due to space. A bench seat is located in front of the washers and if it's packed you'll have to musical chair it or stand. I'm not griping just giving the facts. There is also one high folding table. In all fairness I don't think this place is ever packed but in my visit they had steady foot traffic for dry cleaning. As long as I stay in the CBD this is my spot. Again, hang dry is for the birds.

Dinkums is great, and by great I mean great until you really need something done…read more As a printer and binder found in the city, they offer a range of printing and binding solutions. They also have scanners for all your imaging needs, as well as computers for you to work on if needed. There's also a wicked guillotine for cutting, and bad one found beside it and a number of photocopiers. All of this sounds marvelous doesn't it? The prices are good and the people are really nice about their work. Ok, bad thing? It's busy. And I don't mean like a little busy. It's insane. I suppose everyone leaves their copying and such to the last minute like myself, and so we like-minded fools find ourselves queuing haphazardly around the couch area in the centre, playing with scrap paper and trying not to lose our minds as we count the seconds to our due dates. You can kind of call ahead and book, but that will only make it quicker once you are actually being served. There hours of operation are good, opening at 10am on weekends and 8am on weekdays, which could be the best time to go.

Look, the quality is pretty good. Prices reasonable…read more But the 'customer service' is an absolute joke. It's busy, but staff wanders around without a sense of urgency or any acknowledgement of their customers. If options weren't limited, there would be no reason to come here. There doesn't seem to be dedicated counter staff, so catch one if you can! Expect to spend at least an hour here even if there are only a couple people in front of you and you have a small job.

been coming here for years but today was filled with self obsessed clowns and earsplitting music…read morewith a DJ which sounds cool but can assure you will never come back. couldn't get to the laundry machines cos of these clowns. there is no ventilation yet they cook food in there. it's blatantly not meeting regs and is a fire trap. And they're selling alcohol and drugs the cafe is stupidly overpriced for 2/10 'food' and the my can't even make st Ali coffee taste good. needs a zero stars option.

Great local community laundromat, immaculately clean and with a great waiting space to make the…read moremost of your waiting time. Even offers a cute little library for local kids.

Don't even bother. I had my aunt's LV bag canvas Speedy 30 repaired. It was a tiny crack in the…read morecanvas and cost $250 to repair. The repair last 2 outings - and was a terrible job it cracked worse - I returned it after the 3 month warranty period and the said it would cost another $350 - don't waste your time or money. They certainly aren't the 'premium repairer' they used to be.

Evans leather repairs are the worst kind of rip off artists that it has ever been my displeasure to…read moredeal with. They took advantage of my disability in terms of being able to effectively read figures and charged me $2500 for fixing a handbag that turned out to be worth $30 - and they ruined the bag in the process. Stay well clear of these con artists! Be warned!!

Love this store .. Excellent customer service an great prices .. Has everything I need for mobile…read morean iPad

So Ali does amazing work. Yesterday he fixed my iPhone in 10 minutes. Today I discovered a problem…read morewith the replacement screen. I went back and he figured out the problem and replaced it for me! He does great work and has really pleasant customer service skills. Definitely recommend and would go again! Hope I don't have to, but you know what I mean. Thanks Ali!

If you are not an anorexic 6 foot skinny model guy/girl, which clothes designers seem so keen to…read moremake garments for; and are about a centimeter taller than your average oompa-lumpa, then you will most likely be in regular need of a clothing alterations store. Well Looksmart alterations in Melbourne Central are well....central. Chances are that they can take those pair of jeans in while you wait for your next train. Well, that maybe overstating their services slightly. But they can do alterations, dry-cleaning, repairing and tailoring of all things material. On a personal note I find the people at Looksmart Alterations intimately understand the needs of the vertically challenged, which I tell you is no small matter. They are also very professional and understanding - they do after all also resize bridal dresses, and therefore most likely need the patience of a mountain.

great service! I had two items repaired there and they did an amazing job. They really take pride…read morein their work and took a lot of care in the two items they fixed for me, definitely recommend!

Every person needs a good tailor. None of us are perfect so we are bound to need our clothes to be…read morealtered every now and then. But who do we trust with such an important task? I don't want some young whipper-snapper fresh out of RMIT Fashion school, I want me a knowledgeable wise tailor who has done this kind of thing for decades. Enter the Galati's. These are people you can trust with those pants that are a bit too long, that dress with a rip in it and even with more difficult and pricey items like your leather jacket or Bridesmaid dresses. They are a family business who have been around for yonks so they must be doing something right. They have always been reasonably priced and get the job done quick smart.

the best tailor ever!! no job is too difficult!! Always a professional job…read more.. look no where else he's the man!!! reasonable prices .. he knows his profession.

Had carpet work done in Perth through the same company - looks like they just own multiple domains…read moreand do everything. Had to deal with a call centre to make a complaint. Carpet guy cut carpet on my tile floor and left deep scratches with a stanley knife, also incorrectly installed the carpet twice and I had to correct him. Arrived an hour late. Did not remember the quoted amount. Job half complete, what was complete was completed poorly. Glue left on the floor. Told they would not offer a refund and instead they would send the carpet guy back to fix the tiles. No thanks..

The only reason this is a two star review instead of one star is because the technician that…read moreattended my property was friendly. I have experienced very poor customer service with this company. If you want any follow up or to receive the (promised) report after getting your ducts cleaned I recommend not paying until you are satisfied. It has been 4 weeks since my ducts were cleaned and despite several emails I have not had a response. I'm very disappointed and would not recommend using Mark's Duct Cleaning.

What a great and convenient laundromat! Less than 10 minutes away from my hotel. Super friendly…read morestaff that spoke excellent English. Lent me a basket to transfer to the dryer. Had some tables to fold your clothes on. Also some chairs and stools to hang out on with several copies of the Melbourne visitors guide book and some maps to peruse while waiting for my clothes to dry. There were plenty of washers and dryers. The employee also let me know that my cloths would fit into a smaller washer just fine. She also loaned me the key to a nearby bathroom for customers only. I went in the middle of the day and had no issues waiting for machines. Great little place right by Spencer Outlet so I shopped while I waited for the washing machine to be done. I would recommend this laundromat!

Go here if you want rude and unhelpful service. Entered on a Sunday afternoon to drop off some dry…read morecleaning, no one was at the desk. Called the number online to see if someone could come and help but was rudely dismissed - was condescendingly told there was no staff available today because it was a Sunday, despite the facility being open that day, and that it was self service only. It's not clear how a dry clean drop off can be done self service, or why they were picking up the phone if there were no staff available. Really poor and won't be going back.

I would give zero stars if I could. I made the Melbourne boutique call the Perth boutique this…read moremorning to make sure the watch advertised on their website was still available before buying it. The Melbourne store got back to me saying that the Perth store was keeping it on hold for some customer who would come to inspect it in the afternoon. Since no deposit was handed in, and since the website was still showing the watch as available, I purchased it online. The payment went through, I receive an order confirmation email and the website reported the watch to be SOLD OUT just after my purchase. All good, then? Not really. Five hours later, I find out my payment got refunded without even a courtesy call from anyone. I called the main office and I was shocked by the guy on the phone (guys, you really need to understand what proper customer service is), who didn't even apologize ONCE for what happened and didn't even offered me a possible solution to fix the problem. Since they had an identical watch available on the website (just with the steel band as opposed to the leather band), I proposed to buy that one (regardless of the fact that was more expensive) with the condition that they would offer me the same discount they applied on the one I bought earlier in the morning. They refused once again showing an unbearable carelessness  towards a problem THEY have created and a snobbish attitude that was really the icing on the cake. All I did was purchasing a watch from their website. And now I have no watch, no apologies, no valid alternative even offered. You tell me if this can even happen in a store that picture itself as a "fine retailer".

From what I'm told, Hardy Brothers is Australia's oldest family-owned jewelers in the country…read more Their store on Collins Street is beautiful and certainly exudes that traditional feel. As with seemingly all of the fine jewelry storefronts along that part of Collins Street, Hardy Brothers' display cases shone beautifully with sparkling (and expensive) baubles and trinkets. Julianne Brewer, our comely customer sales agent (who, to me, bore a semblance to Nicole Kidman!), was (bar none) such a terrific person to deal with. She took the time to show us what we needed, answered all our questions, and made us feel like "friends," rather than customers. If there's anyone who I'd want to give my business to, it would be to Ms Brewer! She is as good as it gets...!!! (Alas, it's such a pity that Tiffany & Co. is just down the street....)