I go there almost everyday because it's right across the street from my work. and this morning, as I am drinking their coffee while I am writing this (don't tell my boss.. shh..), I thought "I am addicted." Their coffee is so soft, not too acidic, creamy and slightly nutty. Whatever crazy request I will ask for, they will fulfill it like magicians and say "voila." This morning I asked for skim milk latte with a spoonful of foam, and before I realized I was licking inside the lid because the foam was just so darn delicious. Their sandwich is a-okay, nothing too inspiring. I think you can get better sandwiches in this area somewhere else anyway. Their Peanut butter and jelly sandwich with tiny baguette is really good and innovative tho. Pair it with their coffee and you will have a perfect start of the day. read more

Staff was lovely and let me take my porcelain cup across the street so I could sit in the sun, the coffee was delicious and well presented, and the whole place just seemed to lack the certain doucheyness prevailent in quality cafes these days. Bravo Update: don't go here on Sunday before 3PM, staff will be hungover and grumpy. But otherwise yay read more

Cute cafe with fun benches and atmosphere but man... their coffee needs work. I ordered an iced latte but it just tasted like whole milk. I'm not a huge caffeine addict but I would expect that if I am paying $5, I should at least be able to taste some espresso. I rather go to Starbucks. Surprisingly they even put more espresso in my latte. Also wifi sucks! It's slow and hard to connect to. read more

I went for salad as per pix. No salad available. None. Staff pretty nice with my 50-year-old-white puzzlement. I ordered an ice coffee I did not want just to tip. Crowd = boring as sh!te. read more

Great coffeehouse in SoHo with my beloved Intelligentsia coffee. We came here for a quick break after the family dragged me around shopping, and thoroughly enjoyed myself with a delicious proscuitto-and-brie sandwich and latte. The plus side is, this place has very knowledgable baristas that know their stuff -- I bugged the counter guy for a good recommendation on a pound of coffee and he gave me an in-depth explanation on what he thought I'd like. Yum! Stuff here is a bit on the pricey side, and I'm not sure if that's the neighbourhood speaking for the prices -- however, I loved the mishmash of benches in the front and the skylit space in the back. I can completely imagine myself spending a nice morning here on a laptop or with a book. read more

This is a cute little coffee shop that sells gourmet coffee, in a cute little space for expensive. I have no REAL opinion as i bought a cup of coffee for almost 3 bucks and was a little surprised it was that expensive. The End. read more

I stopped in here with a Minneapolis friend that happened to be in New York the same time as me. The inside had weird tinny acoustics that meant that you could hear conversations in the back room. Additionally, I thought the coffee was pretty average, and the seating wasn't very comfortable. I know sometimes coffee shops do this to deter people from sitting too long, but the seating arrangements inside really make it look like they don't mind if you do. Anyway, it's not anything I'll seek out when I'm back in the area. I found others, (Like a La Colombe, which I had been dying for since leaving Philadelphia, and Everyman which was markedly better) to get my morning fix on the way from my hotel to meetings. read more

I love walking through SoHo and have stopped here twice for coffee and once for their popular bagel with cream cheese and rhubarb jam. Their latte is aromatic, not too acidic, and well brewed to a taste most people would like, but a bit more expensive than most places (for the size). The bagel was decent, and they give you a generous amount of jam and cream cheese. While their edibles were pretty good, their baristas are cold and a bit offsetting. Like some have said, this is SoHo, but I don't believe it excuses the rudeness. The ambience is part hipster and part rustic, and while there seems to be wifi, there are barely any seats and always a lot of people. I would recommend this cafe if you're in the area, but don't expect to eat and drink at a table. read more

Coffee is decent and I love the swirly heart but the price is expensive, not going to lie. For a small coffee they are really not shy about actually handing you a small coffee. :( Space is quaint - several people geeking out or working on macs being productive. lots of space to sit (bench table seating is pretty unique). read more

Good / great coffee (Great for the US, Good for Melbourne, Aus. Yep, I'm a snob). I was recommended this as a place to work / have meetings by a fellow Melbournian living in NY. For this purpose, it is too loud, too busy and the wifi is extremely slow. However, if you are just getting a take-away, highly recommend. The food also looked excellent! read more

Great place to do work, to watch people doing work, to read, to draw...anything, really. They have a lot of seating, mostly communal, with long tables and benches. It's a great place to do collaborative work. They brew Intelligentsia and have an extensive food menu. I was feeling like a snack so I just went with a peppermint tea (delicious! need to find out where they get their leaves...) and a ginger molasses cookie. Very yummy as well, though I think it'd be great if they offered to heat up the cookie, as it was a little hard since it was a cold day. Would be back to try food! :) read more

Great little coffee place in Soho. I stopped in with my mom while we were noodling around the furniture stores. The sandwhiches were a little small for the price so they should throw in a bag of chips, but they were very tasty! I had the proscuitto with strawberry rhubarb and basil. I couldn't taste the basil, but it was still good on yummy foccacia bread. My mom had the turkey sandwich with bbq, pickled red onion and gouda - this was the standout sandwich between the two. I could not believe these super fresh sandwiches were pre-made and wrapped up in brown paper with string! The space is light and airy. The place was fairly crowded at 2:30 so we sat at the coffee bar in the back and watched one of the employees make the homemade peanut butter... , a great little cafe! read more

Absolutely love this place. 1. Coffee. Strong drip coffee. I strongly recommend their drip for starters. Then if you want a stronger cup of coffee - espresso - americano (i don't do milk or sugar) should be your next choice. 2. Seating: plenty. ample. Most of the people that come through this place pick up their coffee and go - so that leaves some of us table dwellers more room to sit kick back with our laptops and work. vigorously. or leisurely. whatever suits you. 3. bathroom: clean. small. cute. does the job. 4. baristas: cute. hip, friendly, very nice. sweet. hard to find in nyc. (Nice, yes. nice). read more

Can only offer a review for their espresso flavor and environment... This place has great tasting coffee, a bit stronger than your typical starbucks pike's place. I tend to check out as many well-rated coffee places I can when visiting a different city, and this place has a great environment to both grab a cup of joe or catching up with 1 or 2 friends. read more

Hipster heaven, but a cute little coffee shop in soho nonetheless. The latte was nothing to run home and tell your mom about (aka I've had better). The prosciutto sandwich however was DELISH! I'd return for that alone. read more

Ground Support - Coffee & Tea Near Me - New York, New York

It's starting to feel like an office to me. A very nice place for meetings. Nice people running the café and they have a great decaf americano with almond milk. The communal tables are very inviting and they have a luminous space in the back. It gets crowded so be prepared to wait for a seat. read more

I wish this was a coffee shop I could rave about, but it is not. At the most basic, the drip coffee was more watery than it could have been, and indeed could be readily replicable in any household coffeemaker. The latte, as many say, was indeed smooth. However, the problem with that was that it didn't really derive its smoothness from a good blend of flavors, but what I felt was overwhelming milkiness. Drowning any bitterness in milk does not sufficiently justify itself as a delicious latte - only an adequate one read more

This is definitely a quaint place to catch up with friends over a cup of coffee (that is...if you could find a seat). What makes this place different and worth the return? Their half off sandwiches after 5pm (try the Prosciutto and Cuban) as well as their raspberry drop cookies. What made me rethink a return visit- the amount of flies in that shop. Extremely distracting and makes you wonder about the hygiene of the location. Also wish there was free wifi but that would deter people from leaving and you would never get a seat. It would not be the ideal coffeeshop to hang out for hours, but it's definitely a great place to drop by and grab a quick bite and drink! read more

4 stars because of the awesome décor but pricey coffee. Service was pretty quick and straight forward. I got the almond milk latte which was roughly $5. I usually get a simple black coffee but since this shop lengthy walk from soho, I figured I'd treat myself. Its quite pricey but sometimes its just what the heart desires. I picked this shop to meet a friend because I saw there was a good amount of seating. When you walk in, you'll notice the lights kinda forcus/center your vision towards the two tables in the middle. There are several benches and even seating by the wall and in the back. Definitely ample seating room regardless of the time of day. you'll notice when you find a seat; its got just the right amount of buffer between each seat which gives you a warm lively coffee shop feel yet it doesn't feel crowded. This is also a great spot to come alone because they have this park bench facing the front window looking outside. Its geniusly positioned so you won't ever awkwardly right into another coffee drinker's eyes. Next time around, I'll be trying the pastries as they did look delicious from afar. I would recommend coming here. read more

Coffee was good but a bit on the Luke warm side for me. I also had a zucchini, coconut mango muffin which was fresh and delicious. The service was Quick and efficient. I would give higher ratings but nothing really stands out. read more

Ground Support - Order Counter - Coffee & Tea Near Me - New York, New York

Love Ground Support. Cool vibe, great zucchini chocolate chip muffins, excellent coffee, nice staff. Outdoor seating area off-sidewalk between the building & Eileen Fisher (nicely set back from sidewalk and madness of W Broadway, so it's not too loud). FYI, this is currently CLOSED FOR RENOVATIONS (as of ~10/3/17). I think it's temporary, but it doesn't say when they are re-opening. read more

One of my favorite places downtown to do work. Lemme tell you why: 1) It has a really cozy and inviting feel that makes you want to sit down and stay a while. 2) Seats and benches as far as the eye can see 3) Quick moving line with friendly baristas 4) REALLY good coffee, muffins, and sandwiches 5) WIFI WIFI WIFI WIFI WIFI WIFI WIFI WIFI WIFI 6) Outlets Outlets Outlets Outlets Outets read more

Super busy all the time but great place to work with free wifi. Sandwiches and cookies are good, also the chai latte. It's hard to find a place to plug in but the atmosphere is way more chill and cool than Starbucks. Good place to go if you're looking to get on your laptop for a few hours! read more

Having worked in SOHO for the last few years I've tried every coffee spot and this is by far the best. Ground Support is always over-staffed so your coffee and food is made as fast as possible- a much better turn around than starbucks. It gets busy during rush hours but you can usually find a nice place to sit if necessary. Their food selection is great as well- I usually go for a bagel with cream cheese or a cookie in the mid afternoon. The owner- Steven is always around and a very friendly and warm guy. read more

Know nothing about the food or drinks. I've only gotten a coffee here and it was decent. The better tip I have to offer is that after (or during) a hot summer day spent strolling around soho waiting for your gf to finally make up her mind about buying something, you can stop in here for a nice and refreshing iced water with lemon on the house. Yea that's all I've got. read more

I came here for the first time today and absolutely loved it. I loved the wood seating and the casual atmosphere. It was not too packed, not too loud, and had plenty of room to sit. The coffee was great and the muffins were spectacular. Definitely plan on coming back. read more

Fair food, although my Veg sandwich was sort of sad. Bread, cabbage, and a little feta for $10? Yeesh. Iced tea was good and basic. Lovely aesthetic inside, with even lovelier people inside. Good music and coffee too. read more

As good as overpriced coffee can get. They have numerous milk choices and a full food menu. Plenty of seats, which is super hard to find in any NY coffee shop. There are a few long tables in the front of the store and two in the back. Also there is bar seating. Yes--there is wifi! I still don't understand coffee shops that don't have wifi, obviously they're not down to have customers spending hours in their small square-footed store. There are many windows, allowing light to peak through, even on rainy days. Definitely a good work/study place. The music isn't overpowering either, which is another hard shark read more

What a nice spot! It was busy at noon on a chilly Sunday, as you might expect, but nothing about the experience felt rushed. The barista was nice, the service quick, and the coffee delicious. Also, I couldn't help but notice how bright the space is. So many of my favorite cafes, while cozy, tend feel a bit dark and closed in. Not the case here. We didn't stay long, but the park benches out front were a great place to enjoy our coffee as we Yelped for a tasty brunch spot nearby. Hope to head back soon! read more

A really nice & cozy coffee shop, just what I was looking for to get some stuff for school done on my laptop. Came here mostly because of the wifi, which didn't work properly for me though. It was super slow and kept disconnecting all the time (both on my phone and laptop). I left at the point where it didn't connect anymore at all. And it might be a personal thing, but I felt like the AC was on pretty strong, so I had my jacket & scarf on all the time. I guess this is a nice coffee shop for a quick stop or meet-up with someone (they have pretty nice benches in here), but I wouldn't recommend coming here to work. read more

Ground Support - Medium Latte ($4 something) & Croissant ($3) - Coffee & Tea Near Me - New York, New York

5* coffee, but the sandwich wasn't nice, the pastry dry and whoever the guy with the long hair, beard and cap is has an attitude problem (management...hire someone else). read more

The soy latte was good, but the wifi was basically nonfunctional, and the tables were full of people eating smelly sandwiches. Recommended for a cup of coffee if you're out shopping; terrible place to bring a laptop and/or try to do work. read more

Speaking of coffee shops, I love this little coffee shop in SoHo and stop by here often when I'm in the area shopping or walking around with friends. The only down side is the small space. read more

Great little coffee shop with enough space to snag a seat and settle in. I went during a weeknight. I had a sandwich (I can't remember which one) and it was really amazing. I also think it is cool to sit next to someone you don't know at one of the long cafeteria like tables because I think you could meet someone really cool. Although getting into and out of the seats is a little cumbersome. read more

There are a lot of great coffee shops in the area. We work in Soho and our employees constantly shuffles between Grumpy, The Peddler, Gasoline Alley, Gimmee!, Cafe Integral, Think, and more. Ground support is a top 2 for me . The good: - just damn good coffee with a variety of options but their daily always seems to hit the spot. I drink it black and its not too bitter and not too light. great anytime cup - nice tea selection - awesome staff the could be better: - i'm not the only one that thinks this is great... its constantly packed and finding seating for even 2 might have a wait. its not uncommon in decent weather to see people seated with their laptop and brew outside on a ledge. - because its busy its also pretty loud - food selection is ok but never super enticing read more

Today I there for the first time and the customer service is very good as is their turkey sandwich.

First timer here. Sitting in on location as I write this. This local coffee shop gains check marks from all my coffee shop requirements. 1. Ample seating: Check. Adorned with wooden benches and picnic tables, this semi-small but cozy places welcomes its customers to sit and read or browse the net with their complimentary Wifi whom of which you need to ask for the password. 2.Ample menu: check. Pastries, Muffins, sandwiches, & salads. 3. Offers small array of food: Check. -Free delivery to surrounding Soho areas. -Clean house. Clean bathrooms. -Friendly straightfaced New Yorker employees. Gotta love it. read more

So you need to let THEM know that THEY have a happy hour after 5pm. Their menu is half off after this time but if you wont LET THEM KNOE LIKE THEY DONT WORK THERE they will charge you regular price. Not that I'm trying to make such a big deal about it but I shopped there a lot and always payed happy hour price without any problems until they just silently charged my card full price and only then told me that apparently I need to let them know about the promotion.. I swear to god NY is going to f*ck you over from every possible side read more

I'm sitting here at Ground Support writing this review using their free wifi so I suppose I should be kind to them, huh? I'm visiting the city, staying in a hotel in SoHo and went looking for a cafe with wifi. Not as easy as you would expect it to be. And, of course, Yelp directed me here. It's a cozy spot with really good coffee so it's no surprise that it's completely jam packed. That's my complaint, I suppose. If a place can be faulted for being too crowded. read more

A nice place to stop in and warm up on a snowy day. My friend said it was the best latte of her life, although, we were frozen to the bone, a cup of hot motor oil might have hit the spot. A star less because it's not the coziest or most comfortable seating, but not every coffeeshop needs easy chairs for curling up with a laptop. read more