Jason is kind, honest, prompt, and has *GREAT* prices. He truly helped my family out of a bind…read moretoday when my Suburban went off an embankment and needed to be winched out. I cannot recommend him highly enough!!!

From the owner: Our business specializes in roadside assistance. We strive to make your experience pleasant with…read morereliable and friendly service!

Absolutely seamless service! Both from Jose whom set the tow up, and Jose who fetched our tractor…read morefor us! Very professional, courteous and took care of our new tractor and got it home safe for us. Would recommend them in an instant! And will use them again in the future if ever we need it!

Very prompt--showed up in within the half-hour they said it would take them, on a rainy day when…read morethe other co's I had called just never showed. The Manzueta driver arrived in a well-maintained flat-bed and drove me and my ailing car many miles home. It takes skill to drive a big clangy tow truck gracefully on the highway -- which he did, and was also a super pleasant person to talk with after a long, frustrating day. If you need a tow truck in their area, I would certainly recommend them highly!

***** TEN STARS ***** -…read moreMike at Andy's Auto is a godsend. - My car was in an accident, and while a local body shop completed the body work, they couldn't manage the mechanical issues. I found Andy's Auto on my own, and I am super thankful that they exist. This is your local auto shop that really knows what your car needs and can diagnose and resolve all kinds of mechanical issues. - My car wasn't shifting, and it was making weird noises. Check engine light was on, the whole deal. Mike took care of it all. While my crummy insurance company didn't help at all, Mike resolved all of my car's issues and did a heck of a job doing it. - Mike has extensive experience working on cars, especially Subarus and turbocharged vehicles. This was especially awesome to learn, given that my car is a Subaru Forester Turbocharged. Mike knew his stuff. He showed me all the things that needed attention and broke down the cost. He didn't make any repairs until I saw and authorized them. He showed me parts that were worn, explained why they needed to be replaced. He even does tires and balancing. It cost me a bit to have this work done, but Mike isn't going to screw you over. He's passionate, energetic, and truly enjoys his work. And as an added plus, he brings his awesome dog, Clifford, to work. Clifford is a Rhodesian Ridgeback and super super friendly. I am a dog-guy; I was more excited to see the dog than my car. - But yes, this is the type of place that I wholeheartedly recommend. It's the type of place that makes me grateful for a place like Yelp where I can spread the word about such an awesome mechanic. Mike is now my guy, and I'm taking my car back there when it needs it's next oil change (and timing belt replacement!). Thanks Mike!!!!

Let me start be saying that my poor Hyundai has 266 THOUSAND miles on it. Whenever it acts up,…read morewhich is to be expected, Andy's is the place I trust. Honest, realistic and fast. When my starter went during the last big snow storm I had AAA tow it to Andy's and they called me back right away with a diagnosis and very reasonable estimate. Highly recommended!

So this shop open two months ago and it was perfect for my situation. I was at the Dunkin, got my…read morecoffee, and jump into my car just to find out the starter went. I headed down to the shop and asked them if they could send a tow. I drive by there all the time and knew they had one. Anyways, they were super busy and before the tow headed to their original call, they got my car first. Once they put my car in the shop, there was no BS, and I was out of there by 430. All this happened at 2. They saved me time and money because I didn't have to call AAA to wait an hour or get a rental while they were fixing it. A big thanks to Adriaen.

I killed my battery. I was waiting for my dog but it took a while and I forgot my lights were on…read more My dog came out of surgery and I was stuck. I called and within moments they came and jumped my car and got me back on the road and my dog back home. They were great!

If I could give 0 stars I would. My son had a police ordered tow due to a car fire. The car was…read moreless than 2 miles to my house and this business. The driver told my son the cost to bring to their facility vs to our home would be the same ($250). However, MA law states there is a $132 fee cap plus $35 per 24 hours of storage. That comes to $167. Interesting that when I showed up after repeatedly asking my son not how he was but if he had mine, he dropped the price down to $200. They were clearly trying to take advantage of a young man. If you have to get a tow, be sure to request it not be CBK.

The most unprofessional ignorant people you can deal with , idk how your business is still running…read more. Amazing how you treat customers this way if I could manage to give you a worst review I would , overcharge and leave you waiting for 1 hour because there's no one here at the yard !!! Maybe No one wants to work with you or something hope you guys fix your issues :) Look how professional , there office it's a joke

One January day in 2024, I found myself broken down in an unfamiliar town nearly 300 miles from…read morehome. Sal's had me back on the road the very next day and treated me fairly. Fast forward nearly 2.5 years: now living in Massachusetts, I found myself in need of a timing belt and a whole bunch of other stuff. There was no question where I would take my car. I live in Danvers, a full 45 miles from Sal's. 100% worth the drive for work I can trust. Thank you!

Another great visit with Sal's. We needed exhaust repair and it was done fast and at a very…read morereasonable price. They are always professional and friendly. We are lucky to have them here in Acton! Jay & Suzanne

Over 75 Days to get my car back, and not fully repaired. Be warned! No stars should be a choice!…read more Jake's does not provide any type of expectation. Pulling teeth to get any info on status of the repair. Does not seem to understand basic customer service, the importance of transparent communication, repairing a car correctly is job 1, or how holding your car hostage can cause serious frustration. Upon receiving the car back the left front wheel bearing needed to be replaced, and the left front control arm was bent. This required a further 11 days of time spent getting the car finished at the dealer, not at Jake's. Seriously, the accident damaged the left front tire and no one checked out the bearing or control arm? John spent a lot of his time explaining what an excellent job they do and no other shop takes care of the details as well as they do, and that other shops would return your car with things still not right. If you take your car here for repair be warned you will need to constantly stay on top of them or you will never hear from them, and don't expect the repair to be complete.

I learned of Jakes Collision Center the first time while helping an acquaintance get their car…read morerepaired. I observed excellent customer service, open and transparent estimating and payment terms and extremely high quality workmanship. Recently (Feb 2025) I hit a rock in the road that did damage to both the front bumper and both wheel wells on the right side. Based on my previous experience with John at Jakes, I went with them over the "preferred vendors" that my insurance company recommended. I experienced the same high quality customer service, rapid esitmating, clear expectations on timeline and a constant communication path between Jake's, myself and my insurance company. Jakes Collision Center epitomizes customer service and highly quality workmanship. I hope to never need them again, but if I do I will certainly use them again and recommend to anyone that they do too. Thanks John and team at Jakes Collision Center

Vehicle was not in condition posted on line. Said they would fix issue could not deliver vehicle in…read more9 days. Ignored my calls kept my deposit. Forced to go to small claims court. buyer beware!!

horrible place, quoted me one price then when i went to pick up car charged more…read more. rip off artists