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    Grossman Marc E MD

    5.0 (1 review)

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    3 years ago

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    Greenwich Point Dermatology - Biodynamic facials

    Greenwich Point Dermatology

    4.4(8 reviews)
    7.4 mi

    Spoke with Sofie yesterday about an urgent matter. She understood my concerns and scheduled an…read moreappointment immediately. Such a great practice and kind staff. Always very helpful and take such good care of their patients.

    Misdiagnosed poison ivy for shingles - would not recommend…read more Extremely disappointed by my experience at this practice. After calling in panic about an itchy rash on my neck/shoulders, I was seen for an emergency visit. After 2 minutes, I was immediately told I had shingles. My symptoms? Severe itchiness. I spent 1 week on unnecessary anti-viral medication (Valtrex) that made me tired and unwell, the rash cleared slightly but itching was still severe, keeping me up at night. I had a follow up the next week with noticeably more bumps/blisters down my arm, was told I didn't need more Valtrex and was prescribed a topical steroid. For shingles? I should have known at that point this wasn't shingles, but instead placed my trust in a medical professional who specializes in skin conditions. Two days later, I rushed to the ER as I now had a severe rash on additional parts of my body. After a thorough examination, two ER doctors confirmed this was NEVER shingles - it was poison ivy. They prescribed me an oral steroid (prednisone) and said it would get better in 1-2 days. I saw an additional dermatologist for another opinion and he confirmed it was never shingles, just a severe (and dangerous) allergic reaction to poison ivy. I called Greenwich Point Dermatology to let them know, they apologized for the misdiagnosis and said they would speak to their practice manager. I got a call from the PA who misdiagnosed me and she was unapologetic - she's STILL claiming I may have had shingles, but noted it was difficult to diagnose initially. Really? Because you seemed pretty certain after seeing me for 2 minutes that it was shingles 2 weeks prior, and doubled down on the diagnosis even when I came in for a follow up with a rash that had now spread. I'm looking forward to putting this behind me, but I spent nearly 2 weeks misdiagnosed with shingles, out from work, bedridden and sleeping 15 hours a day with no relief, even contemplating suicide several times, when in reality all I had was untreated poison ivy. I thought I was crazy, was told my issue was a nervous system one, to just calm down and relax. I'm extremely frustrated at the medical irresponsibility of this practice, and the larger issue with our healthcare system refusing to take the time to holistically examine patients and their symptoms. It's all about the money. So sure, if you want fillers and botox, this place may be for you. It's boujee. But if you have a real MEDICAL concern, I'd go somewhere else.

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    Grossman Marc E MD - dermatology - Updated May 2026

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