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    Grosserode Robert S, MD

    1.0 (1 review)

    Services - Grosserode Robert S, MD

    Eye surgery

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    10 years ago

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    California Eye Clinic - Waiting room

    California Eye Clinic

    2.1(45 reviews)
    0.0 mi
    $$

    From the second I walked in here , I had a bad feeling , as the waiting room was packed. I felt…read morelike I was in a dumpy ER with a long wait. But no worries, I had an appointment so I was safe ... right ?.... Walked up to window to check in , asked for I.d and insurance card since I was a new patient. Then gave me a clipboard to fill out and come back up to window to pay my co payment. Since I had a hunch something was not right about this place , especially it being in Antioch ... rightttt before I was about to pay , I said -- "I notice there's a lot of people here, but I have an appointment, so you know how long the wait is?" The lady responds "we are quite busy , maybe around an hour or more " Ok.. so there's no point and doesn't matter that I have an appointment? I just walked out. Of course I didn't think to check reviews beforehand , as it's a medical clinic , and I was referred here by sutter health, so I just rolled with it. This review won't matter , because it looks like many complaints about the same thing , so clearly they don't care. I guess what can I expect for an Antioch dump spot. Don't be fooled by the fact that it looks decently nice inside. - What a waste of time , gas & miles. What if I had come here on my lunch break or something ?

    They canceled my appointment because my old doctor "retired." At least that's what they told me…read more They rescheduled me for a future date. Turns out my prescription expired before the new date, therefore, I couldn't purchase more contact lenses. I asked CEC if they could at least spot me some samples because I was out of contacts. They flat out refused. I've been a client for years but they would not even consider accomodating my request for some lenses or a sooner appointment. They were actually downright rude on the phone and didn't really care. Bad!!!

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    California Eye Clinic - Exam room

    Exam room

    California Eye Clinic - Optical Store

    Optical Store

    California Eye Clinic

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    Grosserode Robert S, MD - opthamalogists - Updated May 2026

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