Called and set up an appointment for Alvin to come out and visit about window replacement at my…read moreresidence. Approximately 30 windows. He never showed up. No call to cancel just never showed up.

ROI Home Improvements just completed our whole house new window install in our stucco home. We had…read moregotten over 10 quotes for window replacement and this company had THE best presentation, knowledge, price and no pressure attitude that as a home owner making an expensive investment could want. Then, from that moment of signing 'on the dotted line' they were professional and communicative with all aspects of our job. A phone call or text to let us know arrival times, final measuring, window arrivals, etc. Once at our home, they were quiet, clean both inside and out and replaced our windows in one day. (Granted we had 'only' 17 windows all in a single story home.) We live in Georgetown, about an hour drive from Waco, and they were willing to travel to do the presentation and install without complaint, and yes we had other window companies complain about the drive to our home; and did the best job any home owner could ask for. Give them a call, you cannot go wrong for at the very least asking for the quote.

I reached out based on recommendation but I was not pleased with the customer service over the…read morephone. I called to get prices for a new washing machine and before I could finish asking, the lady interrupted with the lowest price and when I inquired what kind of machine it is, with an annoyed tone, she said "you are just going to have to come in to see. Our sales team is busy." Phone ettiequte matters when trying to obtain new or even returning customers.

They just told me they don't sell used appliances. They did refer me to a repairman…read more XXXXXXXXXXXXXXXXXXXXXX

We ordered custom-made frameless shower doors, and they turned out fantastic. Israel was very…read moreprofessional and took time to ensure the installation was done right and that we were pleased with the results.

While mowing, I kicked up a hidden PADLOCK (of all things) that flew into my kitchen window and…read morebroke it. I called 4-5 businesses with no luck. They all said it would be a week before anyone could even come out. My neighbor suggested Freddy's. They were very friendly on the phone and had someone out THAT AFTERNOON to measure and give me a price, which was very fair by the way. I'm thankful I found them! Fernando was very efficient and extremely friendly at my house, I didn't get the other gentleman's name, but they were a great team. Easy breezy. The window has not come in yet, I'll update this review as needed once install happens, but based on how it's been so far, I'm very pleased with their speed, friendliness, efficiency, and pricing!

Bill and Reese came out to the house very promptly and did a first class job. My garage door was…read morerepaired much more quickly than I expected, and I was charged a very fair price. I highly recommend Overhead Door Supply if you need repair work.

Prompt service, efficient and fair. Our door was in operable and they quickly came and fixed it.read more

If I could leave 0 stars or less than 0 stars, I would!! DO…read moreNOT USE THIS COMPANY! The worst experience we have ever had! 1st off (this should have been our 1st indication of disappointment), we called to set an appointment and was told they will call us back later in the week. No phone call back after several weeks. We called back again, was told they would schedule something the following week. 2 weeks later, they set up a time/date. We called Italian Granite to set a stainless steel sink we already had but had fallen from the existing granite countertop, so they only had to reset the sink. After they reset it, the left side sink was not aligned properly causing a sort of lip on the edge of the sink so water could leak from that area. We called them back later that same day and the women at the office was so rude and immediately claimed it wasn't their fault. We asked if they could just come out to look at it (knowing if they saw the sink was not aligned, they would know their error) and she finally agreed someone would come back out later in the week. Several weeks later with no call from them or them coming out, we called them back. They finally agreed to come out the same day of the call. The owner of the company happen to come (wish we would have read the other reviews on here about him), once he saw it he called us (this is a rental home) and he cussed us out left and right!! Saying it wasn't his fault, he called us MF'ers, said our house was $hitty and said it was our sink, that it was old and falling apart even though it's a stainless steel sink! We tried to ask for his name but instead he said F*ck You! This company is ridiculous, PLEASE do not use this company! The disrespect from this company owner and his employees is unbelievable!! Read the rest of the reviews on this site, shows a pattern!!

The quality of the job was good. The countertops fit and look great. But the owner is a jerk…read more During installation of the granite countertop they scratched the stainless steel sink. I spoke to the owner who then claimed "those scratches were there before". I offered to show pictures of the sink before install (I had documented everything in pictures) but he didn't want to see the pictures. He refused to fix the sink or replace it. I told him I'm deducting the value of the sink from the total payment. He claimed that I was trying to scam him. He used multiple personal attacks when talking with me on the phone, which just made me laugh as I was entertained that this is how a business owner would behave. After about 40 minutes on the phone we negotiated to a discount, but wow, what a trip.

Nadine is super helpful, patient, and friendly. She really helped me understand my options.read more

They did what they said they would do and completed the work with a quick turnaround. It was weeks…read morefaster than Lowe's could deliver on similar counters and they came back to correct a problem we had soon after delivery. The end result is beautiful granite countertops!

I had them install our wooden floors at our new home and then again when we had a flood years…read morelater. I was just as happy as I was 20 years ago. Their employees are amazing. Their price quote beat everyone else's and the workmanship is beautiful.

When I came to Home Place Interiors I did so thinking I was going to have a quality experience and…read moreflooring product installed in my home. I specifically stated that my husband and I did not want flooring that looked like long rubber strips. John came to our home and brought lovely hard bound - grooved timber style flooring samples and we agreed on one. The samples that were presented to me were not the product I saw being used and already 2/3rds installed by noon on Monday, January 25, 2011. I immediately called John indicating that this was not the product we had discussed and that a laminent was exactly what my husband and I did not want. He stated that "people get them mixed up all the time" and that "with dogs in my house this is the product he thinks I should have." I can only say that we are extremely disappointed with the product as it is something we could have picked up ourselves at Lowe's or Sam's and laid over a weekend and at a fraction of the cost. Not to mention that there is a mound at the rear entry door where the floor was floated over the existing tile, and areas of lift throughout the room that I was told by one of your installers would settle once the materials acclimated themselves to my environment. In coming to a professional interior design and installation service I had certainly expected more, but instead have come away from this experience extremely disappointed. We have learned to live with the floor for now and are in the process of trying to decide how to get rid of it and what we should do next. This certainly is not what we intended when we sought your services as we thought we were buying an improvement to our home, but instead we have a daily reminder of what we didn't want.

We have used these guys for a few projects now on our home remodel. They are fantastic. Always…read morevery helpful. Quality products, lots of options. Maybe too many! Their installers have been great and their pricing is absolutely fair. Save yourself the headache of driving around to multiple places. These guys have everything and will treat you right!