I was given the wrong prescription for my eye glasses. The doctor dismissed my concerns about…read moreblurry vision and headaches. Additionally, I was charged $70-90 for a contact fitting when I did not receive a single pair of contacts. They would not reimburse this money when I called. I ended up going to the eye doctor at Costco, (which was amazing). Save time and money and avoid this shameful business.

Update 3/10/25 I changed my review to 5. The billing…read moredepartment finally was able to fix the billing problem. They sent me an email apologizing and saying, that I don't owe nothing. I have been with this company for over 25 years. Always very pleased with the services. Lately I have been disagreeing with billing for an invoice that Tricare should pay. Apparently and according with Tricare the billing department need to submit a form for Tricare to approve the payment and they have not submitted. It's been few months trying to find a solution. I went to the office today and hopefully this will be fix. I still gave them four star because these people has been very good to my family and I don't think is fair to give them less just for one disagreement. I will update this review.

I have been coming to Ghent Eyecare for a few years now and have received great service and care…read moreeach time. I see Dr. Mandy Martin and she is very personable and professional. She takes her time with you and explains things thoroughly. The office is clean and the front desk staff are welcoming. The only difficulty is that sometimes finding parking can be difficult as it is street parking availability.

I love this place. They make you feel good right from the start. They know how to laugh here. Not…read moreall stuffy like most doctors offices. Only thing that makes it like those other doctors offices is the boy behind the front desk. He acts like it hurts to work. All the ladies are great though.

The tech was over 30 minutes late and when I asked for long it would be the front desk staff was…read morerude in answering. I politely asked how much longer, and she responded on a rude tone that the tech was late and to have a seat. Not the best impression.

I see Dr. Rappaport for glaucoma. He is excellent, caring, and I feel lucky to have him treating…read moremy vision issues. His Battlefield office management staff, however, is pathetic. Today I reported at 09:35 for a 09:50 appointment and finally saw the doctor at 11:40. During this two-hour period, I spent 3 minutes getting checked in and checking acuity and pressures. I spent another 3 minutes getting eye photos and an hour and a half waiting. This is typical for that office. When questioning the delay, much of the staff was flip, unconcerned, and/or clearly annoyed. My vision prevents me from driving so I must impose upon others for transportation, and those kind people are also adversely impacted. I see other aged patients with canes, wheelchairs, and creeping at a snail's pace and see the discomfort on their faces as they wait and wait and wait and wait. It is sad. I hear the sarcastic comments of other patients as they wait and wait. When I discussed this with Dr, Rappaport, he told me that the staff is supposed to give regular status on the wait times but I have never heard jack. Never a status, never an explanation, and God forbid, never an apology. Such a status report would at least allow the opportunity to get a refreshment or reschedule in extreme cases. Had I treated ANY of my customers with such rudeness in my business dealings I would surely be unemployed and bankrupt. This is shameful. I have witnessed other specialists resolve this situation. It COULD be fixed, but as long as the money keeps flowing in, nobody seems interested respecting very people that who are responsible for the Tidewater Eye Center existence.

Dr Avi Meier is the best eye doctor to ever treat me. He is pleasant yet capable, insightful, and…read moreefficient.. During my first visit, he diagnosed a problem that had been overlooked for years . His diagnosis and treatment preserve my site and prevented me from having the sight degeneration problems experienced by my family members. He has an equally capable . You won't find a better practice in this reason..

Great service. Excellent patient care!! Dr Avi is thoughtful and patient!! Receptionist was very…read morehelp too.

Very disappointing; I was told my vision had changed from 20/20 to 20/30. No further explanation…read morewas given, leaving me wondering what to do with my recently purchased prescription sunglasses. I filed their prescription away & went to Eye Specialists in Virginia Beach for a re-exam. Their prescription was different; the whole experience was much better. It's important to have confidence in a caregiver.

The doctor took amazing care of me and listened to my concerns . The eye glass place was even…read morebetter. She suggested awesome frames to complement my face and better prices knowing I was on a budget would always recommend 100%.

I have been entrusting my eye care to Dr. Robert Seim for many years. He is always professional,…read morepersonable and takes time to explain results of eye tests. The support staff is awesome too! I have developed a cordial connection over the years with them, especially Sandy as she helps me choose eyeglasses and is so helpful and friendly! Very recently, I referred a friend to Dr. Seim and spoke very highly of him.

I was having some issues around my eyes with the skin. Swelling & sensitivity..I wasn't too sure…read morewhich doctor to go to.. but they were able to help me! The staff and doctor were all super kind and helpful. Plus they were able to fit me in within a day. After being prescribed steroids I am back to normal.. thank you again!

**Before I give my great review about Dr. Seipel and staff, I want to suggest strongly that a sign…read morebe put on the door and lobby that no food or drink be allowed. The woman in the lobby eating Bojangles Chicken and sucking on her fingers was disgusting!! Then the staff had to clean her mess when she left. ** Our family have seen Dr. Seipel for over 10 years. He is just wonderful!! Never disappoints. The front desk staff and assistants are very pleasant, the people who walk around hounding you to buy new frames are annoying. Annoying. That would be my biggest issue with this practice.

If you go in and everything goes right, I would give them 4 stars. They are on the high end for…read moreglasses. If you have any kind of problem with your glasses, watch out because it is a hassle. I had lasik a few years back. I brought my boys in for eyeglasses and had no problems (first week of June 2018). I decided to come in myself, get my eyes checked out and get a pair of sunglasses. After my exam, I was told that I had a slight prescription and that would benefit from glasses at night with a special coating to help with halos and starbursts, as well as reading the street signs. This did not sit well with me as I had not noticed any issues with my vision. I went ahead and purchased the glasses on the advice of the "experts" at Southern Eyecare. The next week, I had received the glasses and gave them a few days trial. My vision was the same with or without the glasses and there was absolutely no improvement to halos or starbursts at night, which was the main benefit I was hoping to see. I took the glasses back and attempted to return them. I was told that they could only remove the coating and would not refund any of the money that I had paid (VSP did cover most of the cost, but honestly who cares about the insurance getting their money back?). Lacking cooperation from Southern Eyecare to return a product that was useless to me, I filed a dispute for the charge with my credit card company. This took some time to process. Southern Eyecare called me on Friday August 3rd, 2018 to come return the glasses on Monday. Sure, no problem. I became busy and forgot. I received another phone call today with a veiled threat to return the glasses before "further action was taken". I was planning to return them and get a replacement pair of sunglasses. Needless to say, I only returned the eyeglasses. Overall, I would not recommend Southern Eyecare Associates. You can get a comparable product elsewhere without the risk of having to deal with their horrible customer service in the event that an error is made with your eyeglasses.

I have been a patient of Dr. Lowitz's since ... I don't know ... it's been so long I I can't…read moreremember, I think it's 25 years. Why do I keep showing up? He's the best in Optometry. He is medically qualified and prepared, but more than that he's compassionate about eye health. I absolutely adore him. He and his staff consistently provide stellar customer service, and customer service is extremely important to me... like customer service is my jam. They are kind, concerned, and attentive to all of my eye health needs. I've had pink eye infections, contact lenses, glasses, etc. You name it when it comes to my eyes, Dr. J Low (my affectionate name for him) has checked it and fixed it. So if you're looking for a GREAT experience when it comes to optometrists, go see my friend, Dr. Lowitz!

Dr Lowitz at Better Vision was the most thorough optometrist I have ever seen. He was caring, a…read moregood listener, and explained in detail what would be best for me . The office manager, Pam was efficient and warm and the woman, Star helped me pick out two sets of frames that I am excited about. This office excels at being both professional and welcoming. I am very impressed and would definitely refer them