I have a white golden who's terrified of groomers. She's had a few bad experiences, but I can't…read morespeak highly enough of Durham Dog Grooming. They were kind gentle and did an outstanding job on our golden which believe me is not common.

Best groomers ever. 8 years with prior dog and on my 5th year with my current Shih Tzu. I never…read moreworry leaving him and he is perfect at pick up. Owner Nicole loves her pups and it shows. No one like them! they are the best.

Excellent Groomer and the finished look is always excellent…read more Joy is very professional and an obvious expert. I trust her to care for my beloved pet.

Ive had my dog groomed there twice. He is a 12 year old Yorkshire terrier so he's been groomed A…read moreLOT. The first time he ran up the stairs, no problem but the second time he was TERRIFIED!!!!!! I know my dog and something is VERY wrong here...wrong enough for me to take the time to write a yelp review which is something I've never bothered with before. Will NEVER go back

Horribly disappointed, distraught and actually horrified with this place. My senior dog walked in…read moreat 10:30 am on Friday and a few hours later, HE COULD NOT WALK! When I picked him up, the information I received was that he was having a really hard time throughout his grooming experience. No one called me to tell me he was struggling and to suggest I come and pick him up immediately. I WAS IN THE PLAZA!!! In fact, my poor dog was in so much pain we had to go to an emergency vet immediately. The grooming place denied any incident and I will never find out the truth, but obviously something happened while he was being groomed that caused him an injury and tremendous pain. And knowing what he was experiencing, we were shocked that they NEVER even called to follow up and see how he was doing. How can a grooming place have so little compassion for dogs? I would never recommend this place.

My New Year in January began so horrifically with me having to put my beloved 10 year old cat to…read moresleep due to FIV complications. I came home from the Vet after and actually died on my sofa. Didn't shower, didn't brush my teeth, didn't get dressed, wore bathrobe & barely ate for two months. I decided that I couldn't get another cat because he was the best. One gloomy overcast morning in March, I thought maybe I'll get a little dog because I needed to mother a fur baby. Two days later I had a three month old white Maltipoo puppy. I like to shop locally and I decided to take my "Delilah" for her first groom at Pet Grooming Studio. I commend them on being very strict with being up to date with all shots. They ask you how you want things done which is a plus. I get the call she is ready and wow they did a fantastic job. They even put a curchief on her! I had Mika as her groomer and she handled my girl so very gentle. Mika was cradling her as if my girl was her very own. I just had Delilah's second groom done yesterday and she is perfect! When I dropped her off yesterday they had the door open to the back, & I was able to see the grooming stations. Everything looked clean, neat & organized. I've recommended this groomer to a few people and will continue. Groomers have an intimate relationship with our fur babies and trust is # 1. The Pet Grooming Studio is a solid gold 5+ stars groomer and they have me as a repeat, satisfied and very happy customer. From Victoria & Delilah

I took my long hair chihuahua for grooming today and she just ignored my instructions. This was…read morethe 3rd time there, and only the first visit was correct. I gave her the benefit of the doubt that last time was a one time mistake. I gave specific instructions to only trim feet, and butt area, leaving ear hair because she trims unevenly. When I picked him up, she had cut all his body hair. Trimmed his body unevenly ( I never trim it, and she did it last time too,) plus trimmed his ear hair unevenly once again. There were no other dogs in the shop at the time to cause confusion.

Excellent service. Fantastic location in the Cliffcrest community. My dogs are CKC registered and…read morecame from an Aussie show kennel. Z did an awesome job of my dog's coat and undercoat and he ground her nails to a soft rounded, more manageable shape. You can barely hear her when she walks across the hardwood floors. Many thanks. We will be back with puppy #2 next week.

Horrible experience. I went to this groomer in november, and she did a great job on my rough…read morecollie's coat. I asked for a collie groom with brush out the same as before.....I came back and she had shaved my rough collie. All she could say to me was she "goofed", and I paid her before seeing this. How can she be a professional dog groomer, if she does not know how to groom a collie. The fact that she had groomed him correctly the time before makes it all the more unbelievable. She has destroyed this beautiful dog's coat, and it will never grow back the same. I am so upset., and there is nothing I can do, as this profession is not even regulated. I will never trust a dog groomer again.

My mother has been taking her pup here for awhile. She never really seems satisfied with the cut…read more Recently she had an appointment booked with the groomer, early in the morning. She waited for the groomer to show up for 30-45min, but no one ever came. When she got ahold of the groomer, she did apologize. She offered the next cut pro bono, which was very nice. So I called about a month later for my mother, and scheduled an appointment. I mentioned that she was offered a free cut, and the groomer back-tracked, and said she'd give a 10% discount. Still nice to offer, but after being promised a free cut, it's really going back on your promise. Brought the pup in & was told that if he was ready before noon, that I would receive a phone call. Otherwise come by at noon. I showed up at noon, and she was still in the process of giving him his cut. Considering that I dropped him off at 9am (when they opened), she was taking a long time. I patiently waited for an entire hour until he was ready. I had quite a few errands to run, so it was frustrating that I wasted an hour waiting around when she was "almost done". Took the little guy home to find that his nails were done really poorly, and that his cut was choppy and kinda uneven. The feather she added was adorable, and he didn't seem to be rubbing his ass around badly, like he usually does when he comes back from this groomer. I'm pretty sure my mother will be looking for a new groomer. One that is a bit more reliable then this one.

Extremely disappointed with our second groom here. First groom was more expensive than what I was…read morequoted (ended up being $155 for an 18 lbs cockapoo?!), but the groomer claimed he was super matted - I brush him daily, so seemed like an exaggeration - but I was pleased with the cut, and my dog seemed happy - so ok. This time, I dropped him for his appointment, only to have the receptionist call me 30 mins later, saying how matted my dog is, and they either have to shave him down (I didn't want that, as it's winter and his body hair hadn't grown back that much from the first shave 2 months ago. I just wanted his face focused on, and his body cleaned up a bit) or they can offer me to come back and pick him up and drop him off again tomorrow - the groomer would come in especially for me (how much extra would that cost me - now he's coming in when the shop is closed?). I had this appointment booked for weeks, I wanted it done today - and my dog was not in such poor condition, I bathe him every 2-3 weeks myself, and brush him daily. Clearly they overbooked themselves. When my dog was finally done 5 hours later (!!) - his body was entirely shaved, and his face not shaped properly - too long around the nose. He is also super hyper and agitated, clearly didn't enjoy being kept there for 5 hours for a shave that should have been done in 2-3 hours max (how long it's taken all the other times/what they told me this visit would be), and yet I was still charged $135 before tip. The groomer complained that all the dogs who came in today were super matted, so he was so busy and it took much longer than expected...but if you're shaving down their bodies anyway - do the mats even matter? If I wanted the same cut he gave my dog last time, I need to come every 3-4 weeks - otherwise he can't do it. Miraculously he did it the first time we came in, and my dog hadn't been groomed in 4 months?! Needless to say, I won't be returning - I'll go elsewhere for half the price, and if it's not a perfect cut (as today's hardly was), at least I won't feel ripped off. Picture 1 is what I expected/got the first time...picture 2 is what was done today, for the same exorbitant price, and 3 hours longer.

This place is a FIND! I took my stinky dog in after a run in with a skunk, after 3 other places…read moreturned us away. They were magnificent - kind and understanding. They also did the most amazing grooming job on our dog who is party Husky and has a really thick undercoat. He has never looked better than when leaving the "salon". Thank you Doggies and Bubbles we will be back!