Amazing staff. Everyone is exceptionally friendly and pleasant, and still they work hard to get every dog done in a timely manner. My pup loves everyone there--she has leapt over their counter--and they managed to ease my mom's very meek 8-month-old Great Pyrenees puppy after two visits. My mom's other Great Pyrenees is prone to contact dermatitis and has handled their shampoos and fragrances very well. They all came out chill and happy, smelling lovely and sporting a seasonal ribbon. Of the bad reviews, I do know exactly why they ask the owners to leave during the grooming. Your dog sees you and wants to reach you; they can't and that will provoke a lot of anxiety. And of course, an anxious dog will be hard to control while managing kinda sharp tools. More so, a guarded trimmer will virtually never nick a paw, just like it will virtually never nick your scalp at a barber. read more

We've been taking our girl to Jenn since she was a puppy. Five years later and we still rave about the service and how good she looks after grooming. Thank you, Jenn, for loving on our girl. read more

We have been using Grooming At Grayhawk for years...little dogs and big dog. Excellent results and kind, talented groomers.

I love the ladies here!! I have a pug who can be wiggly but her nail trimmings have never been an issue for me. It appears others had a different view, but that doesn't phase me nor should it phase you. The ladies are excellent communicators with any issues such as earwax, behavior or concerns, and it makes me happy that my dog gets very excited to see them every time. To each their own but my business stays with them :) read more

Grooming At Grayhawk - So happy with her fresh cut - Pet Groomers Near Me - Scottsdale, Arizona

A horrible grooming experience! I brought my bichon puppy in for his first grooming with the owner, Angie. She seemed very kind and experienced with grooming. When I picked him up, I was surprised to see that she cut uneven layers all over his coat and he had hair sticking up in every direction. When I got home and attempted to brush him, I realized how bad it was. I showed him to my vet and various friends and family -- as well as another groomer -- and they all agreed it was a very bad haircut. The groomer said it looked like she was busy with other dogs and quickly used scissors on him without any care. I left a message for Angie to call me to address the issue and she ignored my call. I am now bringing my pup to another groomer to try to fix her damage. This was my pup's first official haircut and it was a disaster -- I feel sick about it. read more

Took my chihuahua for a mail trim. They don't allow people in the lobby, so we watched from outside. We saw him cry and so we knocked on the door to get them to stop. The groomer was very rude and when she brought our dog out he was bleeding. We will not be going back. The receptionist was nice but the groomers were rude read more

Grooming At Grayhawk - Hurt paw - Pet Groomers Near Me - Scottsdale, Arizona

Not the place you want to take your pup, very accomodating and friendly at first, then it all went down hill, condescending, rude, and certainly not appreciative of your business. read more

not bad at grooming but horrible customer service. I made an appointment and they refused to accept that they may have made a mistake by scheduling it for another day. I could not have made the appointment they say as I already had a meeting scheduled for that time. Then they they proceeded to scream at me instead of simply saying there was a mistake somewhere and try to accommodate my schedule. and the person who made the appointment is no longer there so they blamed me. Too many other groomers around to deal with that type of service. read more

So Lucy B, my 11 year old schnauzer pup has been huffing and puffing and maybe ready to blow my house down. I had been out of town, at the beach, she boarded, and she was living with a very long coat. Today, Jennifer remedied the situation, back to her summer "do", and now not breathing heavy or panting and enjoying all that a pup could enjoy, what a girl!. thank you Jennifer, she looks great, she feels better than great. read more

Grooming At Grayhawk - Pet Groomers Near Me - Scottsdale, Arizona

Shannon is the Doodle Queen. I moved out of state last December but prior to that, Shannon was grooming my sheepadoodles every 6 weeks for a year and a half. They looked and smelled amazing every time I picked them up. Sometimes they looked so cute, I would laugh for days. Great pricing and easy parking. read more

Grooming At Grayhawk - Pet Groomers Near Me - Scottsdale, Arizona

The worst grooming experience. I do not recommend them. I've gone a total of 3 times for nail trimming. First two times, my PUPPY was very anxious and jumpy. She did get some of her nails trimmed too short the second time, but I know that's normal. My puppy was obviously agitated and scared. What's not normal is the 3rd time I go, a different lady tried to trim, and after 2 minutes, she gives up and goes "I can't do this, this is not normal for a puppy, she seriously needs medication or CBD." what??? I've been to multiple groomers and vets who have said it's normal, she's a PUPPY for Christ sake. If she thinks it's not normal, that lady has no right taking care of other dogs. Oh, and you'll see multiple posts on community apps how they have hurt other dogs while grooming them. Super rude, disrespectful, and no patience. Don't recommend this place to anybody. read more

This is the BEST place for dog grooming. Jennifer takes great care of our dog and pays very close attention to every detail. I would highly recommend this place. read more

We take our pup here to get groomed and everyone is very nice. Blue always leaves looking so clean and happy. Highly recommend Grooming at Grayhawk. Techs are awesome and handles the dogs so well. read more

I've been bringing my dog here for grooming ever since he was a puppy! The ladies are always so kind and sweet! I also appreciate when they call me if they have to change something during my dog's grooming. If you live in the area, try them out! They are the best! read more

We have taken our cavalier Winston here a few times and they are amazing. Winston has anxiety and I know dropping him off there he will be in good hands. They are friendly and very good with dogs. Highly recommend! read more

Love this place, our kids too! We've been going here for years, Shannon is amazing with our dogs! They've always been accommodating with scheduling even making time for us when we call the morning of. We absolutely recommend them! read more

We take our yorkie, Gemma, for grooming...they have done a great job, she always comes home clean, calm and with a wonderful cut...

A friend who has a Springer Spaniel recommended Angie at Grooming At Grayhawk. Today was Cody's ( an American cocker...rescue ) first visit with Angie. Oh my goodness ! I just picked him up and he smells and looks fabulous ! It was the BEST groom he's ever had ! He looks amazing ! Today is a great day for Cody and me ! We have a new and wonderful groomer...Angie King ! What a beautiful job she did on my Cody ! Thank-you Angie ! See you in a month ! read more

I love the gals that work here. I bring my Pomeranian here and he always comes home smelling nice and looking handsome. They know my dog and what I do and do not like with him. They work with me to make sure he looks spiffy. read more

Baxter our Goldendoddle has been coming here for 2.5 year. The staff is absolutely amazing! They do such a great job! And personalize care to each dogs needs. We love Grayhawk Grooming!! Best out there!! read more

If you care about your dog, don't bring it here. The owner is rude and inefficient to say the least. There are other really good grooming places nearby...go to one of them and stay away from this awful place. read more

Top notch service. We were looking for a new place to bring our age 14+ ailing dog, and Jennifer and the staff took exceptional care. He's a keeshond so we like to shave him for summer, but have had bad experiences before. We had asked about just brushing out his matts, bc due to his age, we haven't been able to keep up with grooming as often, but Jennifer suggested shaving to make it a less stressful experience for our dog and that she'd keep it as long as she could. Best shaving he's ever had. She even carried him to our car so that he wouldn't have to move as much. Finally found a great place for him and can't wait to bring him back. read more

Been using Angie for years. Nothing but praise for all aspects of the service we receive!!!

I took my puppy there for his first grooming and although I did research on this groomer and had a recommendation from my vet - I was not pleased. Why? Angie, the owner, nicked my puppy whilst performing a sanitary groom on his private area and I only noticed this because he was licking himself from the minute I picked him up right after he was done (within 5 mins). I also ascertained that they were entirely too busy - like a hairstylist double-booking to get the extra $$$ then we - the customer - are reaping the negative repercussions. I even paid extra so his first experience wouldn't be traumatic and look what I end up with. I must mention that he is a good puppy and enjoys shampooing and the blow dryer - so he wasn't being difficult and they confirmed that. Angie tried to tell me his private area was "red" because he was licking it and had irritated it. Well - it must have gotten red within minutes then - because it was red when I picked him up - not the next day. I did not appreciate her dismissing this. I took a picture & sent it to the vet and he ended up wearing a cone - what??? A cone from a groom? You've got to be kidding right? No. I am still flabbergasted. They should know better than to nick a puppy and at his first grooming? I was devastated. And, when I went in to pick him up she would barely look at me - (she said it was because she was busy). I will never go back. read more

i was a regular customer, bringing in my 2 dogs every 2 weeks, which they gave me a special price. the one time that i didn't bring them in i was out of town and my grandson forgot, so a few days later when i came home they charged me an extra 60.00, so the next 3 times i brought them in i didn't give them a tip which was 20.00 each time. i brought them in yesterday, which i was going to tell them to add on the 20,00 tip from now on, my girlfriend told them why i didn't tip the last three times, so they said they seem not to be able to please them so don't bring the dogs in again. the owner does not know how to treat customers, plus she has a bad attitude and she should not be able to handle customers. if she would have worked for me, i would have to let her go. there is no problem getting someone else to take care of my 2 dogs, i'm sure they will be out of business soon with her attitude. read more