Canine Courtyard has been my #1 dog boarding place in all of DFW area for over 6 years now. The…read morebest service you can ask for with very efficient and structured routines for the dogs and staff. Report cards very helpful showing how much the pets have consumed food and overall status during the stay. The price is worth the convenience and you can't put a price on peace of mind. Highly recommend for pet owners in DFW.

Maisie loves going to Canine Courtyard Lewisville! They are very friendly and Maisie always comes…read morehome tired!

The staff did not communicate with customers in a professional manner. Went the day before to…read moreensure everything was in place. Dropped the dog off and did errands. Called at the pick up time only to be told that nothing had been done. No one ever mentioned that it was required to become a member to get the grooming done. Young lady when picking up the dog was a bit arrogant and no apology for not informing us the the agreement requirement to do a simple groom. At not time has any other groomer required a document that absolved them of all issues that might occur. DO NOT USE THIS PLACE !!!

I toured this place and felt like it might be a good fit for our dog while we were out of town…read more They gave a great tour and promised an incredible experience. I paid for an upgraded suite and daily "pawgress reports" amongst other upgrades. They forgot the pawgress report days 1 and 2. When I reminded them I got one 5 minutes later that was thrown together and had the saddest picture of my dog ever, and which made me want to return home immediately. They then forgot the last two reports. They called me at 5 am in the time zone I was in one day to say my dog wasn't walking well. I didn't wake up until 6 am and called them back. They didn't know who said that they said, he was fine. They then called at 6 am the last day to tell me their groomer was out and so my dog wasn't going to get his groom. They knew I was upset at pick up. And yet they still sent texts and even called asking for a positive review and feedback. I had been told the Regional Manager was going to call me the day we picked up. He didn't until I called and asked he do so, again, days following. There is major communication issues between the people who work at the front desk and the ones who care for the dogs. And they both blame each other. It's ridiculously unprofessional. The regional manager assured me they would be making improvements and offered me a discount to return but we will never return, too much trust has been broken. I was going to refrain from posting a review but in the month since our visit I continue to receive calls asking when our next visit will be and texts offering discounts. Management and team members really need to get aligned here. There's some major opportunities and only a focus on boosting sales rather than offering a quality service for the pets. Yesterday we visited a new boarding and daycare program. Our experience was exceptional- they kept every promise made, I received a report and 5 pictures within several hours (at no extra cost) and the rate for attending was 40 percent less than Pet Suites. I'd encourage anyone looking for pet care to explore any and all other options.

Dog's Day Out in Lewisville has been my place for years. I trust no one else with my Yorkie's…read moregrooming and boarding. Huge shoutout to Chad who is always a delight to deal with and has all the answers! Can't say enough about him! And Amy, well... she is a true dog whisperer. My Yorkie is very particular about his haircut, and once he bonded with her, that was it. He always comes out fluffy, happy, and looking perfect. I've also boarded him here and have always felt completely at ease. The care is consistent, the team is experienced, and you can tell they genuinely love the dogs. If you're a dog parent who wants reliability, trust, and real heart, this place is it. Loyal customer for life!

Do not bring your dog here to get groomed. We have had two awful experiences here with their only…read moregroomer, Amy. I'm not gonna lie, she does a great haircut, but Amy is not a people person or a dog person and that's not someone you want to be your groomer! The first time I brought my dog in for her first haircut, Amy was very rude to me and didn't even say hello to my dog-she just took the leash and walked away with her. I thought it was very strange but didn't know since this was my first time bringing a dog to the groomers. I like to give the benefit of the doubt and thought maybe Amy was having a bad day and that's understandable. Then this most recent second time, I had my husband bring our dog and he had the same experience that Amy was very rude and didn't even greet our dog, give her a pet, or anything. When he was trying to give her instruction on the haircut we wanted, she responded with no expression "put her up there on the table". That was it and he left. After pick up, they recommend (for the second time) that I sedate my 10 month old puppy in order to give her a haircut. I recommend, instead, that Amy put a smile on it and at least pretend to like dogs so that my dog can feel more comfortable. She does not need to be sedated- She's a 20 pound sweet puppy at the groomers for the second time and doesn't know this lady that is not trying to build any sort of relationship of comfort with her. I shared my thoughts with the owner Susie who said they are well aware that Amy is not a friendly person, but that she gives a good haircut and is going to be there for the next 14 years. I said good luck with that and that we will be moving on from them as our groomer. If it's important to you to have your dog comfortable at the groomer, have a nice person grooming your dog who actually likes dogs, etc., do not use this place.

Their care is inconsistent since they went corporate. Vets and techs do not stay with them, which…read moreconcerned me. When I voiced my concern, they dropped me as a client after over 10 years. Fortunately, I found another veterinary clinic which was a better fit for me and my pets. I like a consistent relationship with my veterinarian. Main Street was no longer able to provide this.

They typically are good, but took our fur baby to get its nails clipped. I showed the Vet one of…read moreits nails, as it didn't look right. Was told to 'keep an eye on it".... Only to turn around less than a week later because it was horribly red and swollen. Was given antibiotics and another medication, totally well over $240. Now my question is; Why didn't the Vet inspect it more and a saline wash would have prevented this painful abscess on our fur baby. Lack of concern unless it brings in $$$!

We have taken our pups to the Wag Hotel DFW for many years. All of our dogs have done very well…read morethere. The staff is very caring and we always feel very comfortable that our kiddos are safe and well taken care of. The 24/7 availability is a huge plus. There are no negative things about Wag Hotel DFW. Live Laugh Love Hug Your Dog

I stopped by on Saturday, April 25th to tour this facility, as I need boarding for my dog for about…read moretwo weeks while I'm traveling for work and then heading to Europe. I had read great things online and came in genuinely hopeful. That quickly changed. When I arrived with my dog, Buddy, and asked for a tour, the receptionist initially told me I couldn't bring him inside because they didn't have his vaccination records. I explained that I had already created a profile and uploaded everything. She paused, said "Oh," and then changed the reason--now stating I couldn't bring him in because it might "wind up the other dogs." At that point, I didn't argue and put him back in the car with the A/C running, but it was disappointing. A tour should absolutely include seeing how your dog reacts to the environment. Inside, the facility felt dark and quiet, with most of the lights off. Aside from the receptionist, I only saw a cleaning staff member. The tour itself was underwhelming at best. There was no effort to engage--no questions about my dog, no interest in my needs, no explanation of their services or daily routines. It felt more like an obligation than a business that wanted my trust. She showed me the "Ultra Suite," which includes a queen bed, webcam, and TV. Unfortunately, the room looked unkempt--the bed was unmade, the blanket was messy, and it appeared it hadn't been cleaned since the last dog. For $155/night, that's unacceptable. She did apologize, but it didn't inspire confidence. Next was the "Deluxe Suite," which was significantly smaller with a basic dog mattress on the floor. It felt more like a kennel than a "suite." There was only one dog there during my visit, yet the odor in the facility was overwhelming. I couldn't wait to leave. After showing me a few rooms, the tour simply ended--no discussion of availability, no overview of care, no attempt to answer questions or build trust. It was awkward and, frankly, disappointing. I'm very glad I chose to visit in person instead of booking based on the website alone. There is no scenario where I would feel comfortable leaving my dog here.

Dr. O'Gorman really a smart, intuitive vet~ known him a long time; I highly recommend!read more

Anyone looking for an amazing veterinarian hospital for their fur baby I would highly recommend…read moreRiverwalk Pet Hospital. I can't Thank Dr O'Gorman enough for giving Binx the best care ever! All the Dr's and staff are very caring and professiona!

Staffing is awful. If your dog depends on consistency of any sort I would NOT recommend. They…read moreoperate so thin staffed often having to combine the small dogs with the large dogs in the same room. The people here have been let go suddenly and it doesnt seem to be related to doing the right thing with dogs but they want limited number of staff yet should have at minimum 3-4 at all times. Unreliable, inconsistent, and untrustworthy.

My experience with Dogtopia was deeply disturbing. After booking a free play day a week in…read moreadvance--and receiving approval within 24 hours--I dropped my dog off at 7:00 a.m. On his first visit, he was removed from the playroom due to "vaccination issues" and isolated in a small room without any attempt to contact me. Instead of calling the owner, staff chose to reach out to my veterinarian and wait on a response from them while my dog sat alone, isolated in an unfamiliar environment. I only found out because, something in my gut didn't feel right. So, I called to get access to the webcams, an hour and a half after dropping him off and when I checked I didn't see him. Immediately, I called back to find out where he was and I was advised that he was isolated in a room, in an unfamiliar place, I immediately got in my car and headed to picked him up. When I arrived and demanded they bring my dog to me, he was visibly scared and confused, and the front desk staff seemed unaware of what was going on or the reason for my frustration!! This lack of communication and care is unacceptable. If vaccinations were an issue, my dog should never have been approved or accepted that morning. I would not trust this facility with my pet again.

Our boy Grizz did a 2-week puppy board and train at Cosmic Canine and came back more confident, a…read morebetter listener, and more treat motivated than ever Before enrolling, we had to get a free puppy evaluation with a member of their team. After meeting with Brad, we immediately felt safe and sure about leaving our puppy with them! They are such professionals and send daily updates on how the training is going. I'll definitely send him back for daycamp and board + training whenever I'm out of town! Thank you Brad & team for taking such good care of our little one!

I cannot say enough wonderful things about Cosmic Canine! My baby Jack (a one-year old cairn…read moreterrier) went through Doggy Day School and was changed in all the best ways! He loves following rules and getting jobs to do. His manners have brought us even closer than we were before, which is really saying something because Jack and I spend every moment together. Now Jack goes to Doggy Day Camp four days/week. Jack has made so many friends! He loves playing with his trainers and practicing his manners. I truly love all of the staff and trainers at Cosmic Canine. They are very obviously dog lovers who love what they do. I appreciate that so much. They make me feel very comfortable and I trust them implicitly. They have helped me become a better dog mom and for that, I am forever grateful. I highly recommend any dog lover try out Cosmic Canine. You will be so impressed!

I was visiting my daughter in Lewisville and my dog needed a bath and nail trim. I called and they…read morewere able to get her in that afternoon. They did an exceptional job, even on the black toenails. The price is very reasonable and the quality was awesome. The reception room was very clean and welcoming. I did not detect any odors so I would think it would be as clean in the back as it was out front. I WOULD HIGHLY RECOMMEND THIS BUSINESS.

I recently brought my dogs to this groomer for the second time. My first experience was positive,…read morebut this time, I noticed that my dogs have several cuts that seem to indicate no guard was used during their groom. Maybe they changed groomers. Upon picking them up, the attendant mentioned that one of my dogs had been barking the entire time, which now makes sense as she was likely in pain from the big gash they cut into her side. Since the attendant put my dog's harness back on, it hid the large cut and I was surprised to discover the extent of the injuries only after I got home. Had I known beforehand, I would not have paid, let alone left a tip. Due to this experience, I will definitely not be returning!

Clay runs the best boarding place ever. We have a big dog who's very emotional & there is no…read moreboarding place he's ever come home happy from until we found Clay. Every time we pick him up he's so relaxed and doesn't seem at all stressed! In fact, he comes home like he's been on vacation too! I'm so grateful for this because my dog can be tough to deal with. I can't say enough about this guy. He really cares for the dogs and his facility is dedicated to the dogs comfort. We will never go anywhere else.

My dog winston has anxiety about new places and thrived here. Clay makes such a great environment…read morefor these dogs, I can tell he truly cares about them and makes sure they're very cared for! It's an awesome set up. Thankful I found this place!