My dog is very anxious and they went out of their way to make him feel comfortable. They saw my baby was with me at drop off and when I called for pickup they offered to bring my dog to my car for me without me even asking. On top of great grooming they went out of they had great customer service! Thank you! read more

I love the way my pup looks after grooming at Groom! Everyone is so nice and very punctual. This is my third visit and even though it is not conveniently located, I will keep going back. Nowhere else compares! read more

GROOM! Salon - Pet Groomers Near Me - Silver Spring, Maryland

Saved from Pet Smart Grooming nightmares! The GROOM! team exceeded expectations every step of the way. From the online appointment setting to the "bow-tie" that Charlie was wearing when we picked him up...we were blown away! Charlie LOVED the calm, kennel-free experience and made friends quickly with the team and owner. Charlie is officially a client for life! Thank you GROOM! read more

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My pup is always treated well there and he comes out looking great! This was probably his 5th time there. read more

I have used GROOM! in the past maybe 3 times while I lived in Virginia. I came from San Diego for the holidays and figured why not take my dog while we were in town. When I dropped him off it was very unwelcoming, I confirmed his groomer (Mirna) because in the past I choose a groomer and he was groomed by someone else.. Jennifer looked at me like I was crazy and I repeated myself and she stated "yes, we've already talked about that". I asked for a 20 min call ahead but instead received a call stating he was ready. I only ask because my dog is completely blind and didn't want to have him extra time in a stressful environment. Upon coming back home my dog kept shaking which prompted me to check him and he had the cuts that are attached to this post. Additionally, it's $100 for a bath and cut for a 16 pound dog. In San Diego they're $70-85. I will never be coming back. Happy holidays! read more

GROOM! Salon - Cut in paw - Pet Groomers Near Me - Silver Spring, Maryland

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Excellent service and communication! My golden looked so handsome! The atmosphere was calming and the owner made me comfortable even though I was very nervous. read more

This place is amazing. We just moved here from SF and initially went to Old Towne Resort. My Bodhi hated it and so did we. We tried Groom! For the first time and the staff was EXCELLENT! They are a no cage (kennel/crate) salon. There's a playpen in the middle where the pups can chill and relax. A tall man greeted me to begin with. He was open to any notes we had from a previous groomer and pictures. Irene groomed him And she did excellent. She was so kind and communicative. They follow social distancing and there's only one pet parent allowed at once. It was safe. Notes- there's no parking and it's on a busy street so kind of hard to find parking. But I would go beyond the moons and stars for my pup! read more

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Ahhh-MAZing work. I can't praise the stylist, Irene enough for the wonderful haircut she gave my babe! I needed to find a groomer for my 3-month-old Bernedoodle so I immediately went on Yelp. After scrolling for awhile I came across the wonderful reviews of Groom Salon. The reviews weren't wrong! Jennifer, the owner, was so friendly! And she gave great care and attention to Hamilton. Parking around the salon is extremely limited but where isn't in this area. Highly recommend, I will definitely be back in 5weeks. read more

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Great place! Always leave with a clean-smelling, well-manicured dog! Highly recommend

GROOM! is just great! We took our puppy for her first haircut today and she came out looking so precious. She came back so happy! The groomer did an amazing job and all staff there seem really nice :) Thank you so much!! read more

GROOM! Salon - My 5 month old doodle - Pet Groomers Near Me - Silver Spring, Maryland

This was Millie's 2nd appointment at Groom for a bath, haircut and nail trim. She looks so cute after her visit. She also seemed happy and excited when I picked her up. We will be back! read more

GROOM! Salon - Millie - Pet Groomers Near Me - Silver Spring, Maryland

They did an excellent job on my standard poodle, quick, friendly and great facility. Snoopy looks good and seemed happy after her grooming. read more

GROOM! Salon - Snoopy just groomed at Groom! - Pet Groomers Near Me - Silver Spring, Maryland

Unfortunately, I was not satisfied with my dogs cut. I explained to the person who checked my dog in that I wanted my dogs body cut short and just trimmed on the face. My dog received a trim all over. I specifically mentioned that because it was hot outside so I wanted his hair cut off from the body and she said she understood. However, when I picked him up, he looked exactly the same from when I dropped him off. With such high ratings and so many customers, I thought they would care and make it right, not even an apology. I have 2 dogs and was hoping I'd be able to take them both there but I won't. read more

Great service and they do a great job. We have taken our mini goldendoodle to many groomers in the dc area and this salon is by far the best. Highly recommend! read more

I'm pretty disappointed with the haircut my standard poodle received on Tuesday. He has been shaking his head nonstop and his ear has been bleeding. His hair was cut uneven and it looks like the collar wasn't taken off to cut his hair. His hair is uneven on his legs and paws. Also, he did not smell clean. I am wondering if he even was washed. It's frustrating when you pay $200 for this haircut and still have to take him to the vet to address his ear. Not worth it. I was hoping this would be a place for my dog since it's near my home. read more

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I appreciate that we got such a prompt appointment and that your service was completed in significantly less than the 1.5 hour estimate. Now, Fritz seems mellow and happy and his feet don't make that clickety-click sound anymore! The only caveat is that my wife says his ears don't seem cleaner. However, she celebrates that he doesn't smell like wet dog or like weird perfume read more

I had a wonderful experience at GROOM! today. My little baby had a bad time at one of those in-store grooming places, so I was hell bent on finding a well-reviewed salon this time around. GROOM! lived up to the hype. Pros: 1. They don't stick your dog in a crate or stuffy room in between service. My doggie was roaming around in a gated area, which lowered his anxiety 2. No use of super perfume sprays. My dog smelled clean without the overwhelming sweet scent. 3. Friendly and helpful staff. I immediately felt safe leaving my fur baby for service. 4. Very clean space. Masks on, clean floors, wide-open space, and no funky scents. 5. Great grooming. My doggie's tear stains were cleaned up nicely and the cut was perfect! He also got a cute bow. Cons: None, really. Maybe a little pricey, but honestly, the price was reasonable in comparison to similar salons. Anything cheaper, you'll be stuck at PetSmart or Petco . read more

Was very pleased with our first groom at Groom! Prior to this we used a mobile groomer but decided to find a better option for my senior guy- we'd have a good groom then a not so good one. I spoke with Jennifer and she was very reassuring. She runs a tight ship - very impressed with her attention to detail. Based on our first appointment, we will be regular customers! Thank you for taking such good care of my Havanese boy. read more

I'd give them 10 stars if I could. Not only did I love it there, but my puppy (Bama) did as well. He was happy and waggin his tail when I dropped him off and picked him up. The salon is in a nice location, I love the way it looks in there, and everyone I came in contact with was so nice. Specifically, I want to brag on Jenifer. We got to talking when I picked Bama up, and I shared with her a few details on how Bama was a gift from my father before he passed away last month. She gave the sweetest condolences, and even spent some time just talking with me for a few more minutes about my daddy. It was heartwarming, and so very special to me. At such a hard time in my life, it's really nice to be in such a warm presence with great people and the cutest pups. Not to mention, Bama smells GREAT and I can tell that he feels great too. I can also tell that he is happy with his bath, and finally being able to see without pushing his bangs out the way. (He's a puppy, this was his very first groom.) I highly recommend that you all book an appointment with this specific GROOM salon. I will be back, and Bama can't wait to see his new friends again! Thank you all again for being so kind. We appreciate it so much! read more

I am very pleased with the services provided. Great customer service and grooming quality. I Will definitely return soon.

They always take fantastic care of our cocker spaniels! The cuts are great! Highly recommend.

I love groom! I cannot recommend them enough. Jennifer, the owner, is just the most kind and so passionate about the pups. I love that they let the dogs play cage free while they wait. I almost wish they did day care and boarding! And of course, the groom is always, always perfect. Picking up a clean, happy, and well played dog is a dream come true! read more

GROOM! Salon - Happy Stanley after his fresh cut! - Pet Groomers Near Me - Silver Spring, Maryland

Groom does an amazing job on my Westie. They have knowledgeable breed-specific stylists. My little dog always looks great after his spa day. I should also mention that the personnel at Groom are friendly and very accommodating. read more

Run don't walk. I was running behind due to a ZOOM meeting and the owner was so incredibly rude and obnoxious. My dog was finished at 1:15 pm I picked him up at 2 pm. She stated policy says pick up within 30 minutes. I get that but there is a way to communicate with clients. At first I thought she was joking she was so aggressive. DId a quick search on yelp and I see other have experienced the same see review below. She is like a Karen on steroids. See below. Photo of Mr F. Mr F. Washington, DC 01 10/26/2022 Beware of this place. Based on past experiences, I believe that the groomers are nice people, but we found the owner (Jennifer) to be extremely defensive, rude, and unkind when we had a problem after a recent grooming. read more

When I drop my little guy off with Irene at Groom, he looks like a ragamuffin! When I pick him up a short time later he is transformed into a very handsome gentleman with an amazing cut. He loves his spa time at Groom and I couldn't be happier with the way he looks and smells! read more

GROOM! Salon - Pet Groomers Near Me - Silver Spring, Maryland

I highly recommend Groom for your pups grooming needs. They are professional and my puppy LOVES going. They are very thorough! read more

GROOM! Salon - My Jett! - Pet Groomers Near Me - Silver Spring, Maryland

I looooooove this salon! Been to several in the DMV area and this is the one that has been consistently great! My dog is pretty skittish but always has a relaxing experience and always looks so cute afterwards. I love that it is cage free for a less stressful experience for her. I have been with Irene and Kwang and both have done a stellar job! read more

GROOM! Salon - Pet Groomers Near Me - Silver Spring, Maryland

The Best! My dog was recently hit by a car and when I say they were so gentle and considerate. Chelsea (schnoodle) has been coming here for 3 years and today really STAMPED why I always choose GROOM!! Thanks JEN! read more

Third time here, OMGrooooom! the proof is in the cut! Such a loving and caring environment, my Sunny feels like a new man.....or Dog that is!! read more

Great service. The owner Jennifer, is great and very hospitable. My puppy is very happy after every visit! I am a definite repeat customer. read more

My dog Raymi has seen Mirna for over a year now and yesterday Mirna went above and beyond with a special request. I usually like shorter cuts to avoid matting, but this time around we went for a fluffier look and I loved it. Mirna is very gentle and is always very willing to help. Highly recommend this place and my favorite part is that they let pets roam around while they wait for their owners to pick them up. Thank you Mirna! read more

GROOM! Salon - Pet Groomers Near Me - Silver Spring, Maryland

How cute is my little guy??!!! GROOM did a wonderful job on my 10 year old pup. He is so soft, smells amazing, looks happy and even came home with a bow tie on! Would 100% recommend and will be going back for his next bath and cut. Thank you! read more

GROOM! Salon - Pet Groomers Near Me - Silver Spring, Maryland

We just moved to the area from across the country and I am beyond particular with groomers! I truly believe a grooming experience shouldn't be negative for my 2 dogs. This salon stuck out to me at first because they don't crate the dogs when they are finished...then after digging further the establishment was beautiful. Once we arrived the staff was so excited and encouraging at drop off. The warm welcome we received just instilled that we made the right choice. In just a few weeks we will be for sure returning with my other dog. 10/10 RECOMMEND!! read more

GROOM! Salon - Fresh cut - Pet Groomers Near Me - Silver Spring, Maryland

Not one to review on Yelp but Groom is excellent. I've recently moved to the area and found great things online about Groom. I have a 70lbs Bernedoodle who is deathly afraid of crates (she's a rescue) and doesn't trust men. She had a bad experience at her old groomer (in NJ) who decided to pull on her matted fur. I gravitated towards Groom because they have a policy of not crating the dogs and allow them to roam the location. The location is large, everyone is super friendly, and both times I've been there so far the owner is at the front desk and answering the phone. They are kind, understanding, and they do an EXCELLENT job. Bernadette was in dire need of a grooming as we hadn't been able to take her to the groomer for months because of the move. She came back with a summer cut, trimmed nails, clean ears, and they even brushed her teeth! The first grooming cost a bit extra because she had some matting, but the second cut now that she is on a good grooming cycle, was about what I expected. I'm happy we found a great groomer that we can trust. Bernie is not nervous or apprehensive like she used to be going to groomers. Looking forward to her next visit! read more

Beware of this place. Based on past experiences, I believe that the groomers are nice people, but we found the owner (Jennifer) to be extremely defensive, rude, and unkind when we had a problem after a recent grooming. Here's what happened: After our last visit, our dog came out of the groomer's with an irritated eye. We thought at first that perhaps some shampoo had gotten into her eye, but when we realized that she couldn't even open the eye we took her to urgent care. The vet found that her cornea had recently been scratched and said that the trauma to the eye had likely happened during the grooming. This was also our assumption, for the obvious reason that our pet was fine when we dropped her off and not okay when we picked her up. When my wife and I called the groomer to let the owner know what had happened, we were shocked at how she reacted. There was no "I'm sorry to hear that your dog's eye was injured, I'm not sure how that could have happened" or "we don't know what happened, but let's see what we can do to make it right" or anything remotely expressing sympathy or concern for our pet--just an angry, defensive rant in which she categorically said that there was no conceivable way the injury could have happened during the time our dog was in her groomers' care. I mean, come on, of course it is possible that it happened then--I'm sure that Groom has safety protocols and tries to be careful, but even the forms clients have to fill out state that "there is always the possibility an accident could occur." Our initial conversation was upsetting enough, but a minute after it ended, Jennifer called me back asking for the phone number of our vet's office so that she could talk to them. She said something like, "Vets are always blaming groomers." What?!? I didn't want her harassing our vet, but I said that I could forward her the paperwork from the urgent-care visit, and to that she said dismissively that vets will write down anything. Her reaction was over the top, and the level of hostility she expressed toward veterinarians was just bizarre. It would have been nice if she had at least offered to refund the cost of the grooming after we spent hundreds of dollars on an emergency vet visit, but we explicitly told her that we weren't asking for Groom to pay our vet bills, so all of this was a huge overreaction on her part. Dealing with Jennifer was very upsetting at a time when we were already worried about our pup. I hope that other pet parents don't have to experience the same insensitive treatment we received. Please think twice before taking your pet to Groom. read more

This is Bella's official grooming salon. She loves the staff and cage-free environment just as much as I do. Her haircuts always come out perfectly. Customer service is great as well. Highly recommend! read more

GROOM! Salon - Small dog haircut and bath - Pet Groomers Near Me - Silver Spring, Maryland

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So pleased as usual!! My Oogie looks amazing - and he got a holiday tie!! read more

GROOM! Salon - Pet Groomers Near Me - Silver Spring, Maryland

Groom! did a really good job giving my scruffy dog her first ever hair cut. She came home looking like a totally different dog. I think next time I will ask that they leave her whiskers untrimmed but other than that we were happy with the cut. In the past I have hand stripped my dog's wiry coat but our main goal in deciding to go to Groom for a cut this time was to make it easier to see any ticks this summer and they definitely delivered for that purpose. read more

GROOM! Salon - After - Pet Groomers Near Me - Silver Spring, Maryland

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Groom! gave our six-month old, sixty-pound, rescue mix, a PERFECT first-groomer experience! I thought she was going to be apprehensive since it was her first time, but she was more excited to meet new people and see what the other doggies were doing. Our pup is sweet and friendly, and given her age, she often jumps and licks others to say hello. The gentleman who received her was attentive, caring, and welcoming towards her. We felt confident that our little lady was being cared for. The intake process was straightforward with clear information on how Groom! operates. The staff was very friendly and helpful; the inside was clean and modern. The drop-off and pick up process was smooth: We were given a timeframe and we received a call/text about 20-minutes before the session was complete, which allowed us to plan our accordingly. On top of the fresh and lovely grooming experience, she came home with a sweet flower on her collar. Between an excellent bath, good timing, and special care of our dog, Groom! is an easy recommend - we will be back! read more

Finally ! We found an excellent dog groomer , highly recommend. They were very professional , very friendly and communication was very awesome. Dog was ready earlier than we expected !. Scheduling the appointment was very easy online and follow up reminders to get you ready for the appointment was very helpful! They did an awesome job with our dog , thanks for the cute tie! Ready for the holidays!! read more

GROOM! Salon - A custom-cut from nose to butt. - Pet Groomers Near Me - Silver Spring, Maryland

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