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    Groom-N-Zoom

    3.0 (2 reviews)

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    7 years ago

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    10 years ago

    My friends dog looks like scrat from ice age. If I had a dog...I probably wouldn't bring it to this place to get its hair cut. #Oops

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    Groomer’s Touch

    Groomer’s Touch

    (10 reviews)

    Call answered by Ai, don't call back Let my dog sit 3 hours…read more(at least) before starting his appointment 1:00, last one out at 5:00 while she took walk ins and finished them before my dog Charged $30.00 above published price with not much of an explanation ($100.00 is way too much for a small dog!) Tried to talk to owner who just gave excuses. The two walk in's cost $6.00 less than my one dog No satisfaction at all! If I could give minus 5 I would! Rachael is not a good business person, she has a lot to learn!

    I went to Groomer's Touch for about 10 years. It was great when Jen was the owner. Now that Rachel…read morehas taken over it appears she not a good business person. I have stayed with her but now I cannot. I called the day before my appointment for my female Airedale terrier this week. She's raised her prices again and I wanted to know the price. She quoted me $85 which as a $20 jump but I accepted it. The morning of the appointment my girl came in with small burr seeds in her coat. I spent some time brushing her legs and belly as well as beard to remove the bulk of them, her torso too but it is quite short cut. My dogs are very active but given the dry hot weather (and fact I've showered them numerous times to cool them off) she was not that dirty since there's no mud to get into as she loves to do. I dropped her off with clipping instructions to take her a bit shorter on her legs. When I arrived to pick her up I was charged $107. This is the second time with has been done to me and this time it was a slap in the face given I called the day before for the price. (I was charged $20 extra another time for my boy which I thought was slimy business practices. Dogs are dirty, groomers clean dogs. That's your business, right?) I protested the extra charge. The girl said "I talked to Rachel, had to bath her twice and she was matted). Bull. She was not matted as I brushed her before I brought her. She shouldn't have needed two baths if she was bathed properly the first time. And she says the new cut took longer. If you don't know a proper groom for an Airedale that is your problem. You are dog groomers who should know your business. And she nicked Mina's private parts in the process. I met a woman right after at another groomers I stopped at on the way home who also used to go the GT with Jen but found Rachel's grooming skills and professionalism lacking. Long story short. I'm done. I will not go back. You're a business owner but won't be for long at this rate, Rachel. Ps. I just got off the phone with Rachel. Although I was told the additional bathe I was charged extra now is standard - she said and I quote 'we bath all dogs twice; b) that the $85 was just a 'base price' so any additional charges- beware! They can charge what they like. And then she hung up on me.

    The Dog Stop - Allison Park, PA

    The Dog Stop - Allison Park, PA

    (6 reviews)

    I've had both my dogs boarded for vacations and have been very happen with the attention and care…read morethat the individuals who work there pay toward my animals and others from what i can see on cameras as well as the interactions i've heard when we drop off and pick up. The dogs are on camera for the most part when the staff are there and i sense no stress from either my french bulldog or weimaraner. i recommend paying for some of the extras , like individual play time and walks as well as the going home bath to get that kennel stink off. In the end there buisness is well run, clean, and the staff are kind. Really appreciate them and the hard work they do for our pets in this community. See yinz soon! :)

    Please don't board your animals here! We just had a terrible experience. We booked 2 luxury suites…read morefor our dogs for 7 nights. We called on day two to discuss some issues, mainly why our dogs were crated at 11a and why they were being fed in their locked crates with the water bowl out of their reach and no potty break after eating. We were told by Scarlett that our concerns would be noted but she "couldn't promise they would be taken seriously". I asked if a manager could call us back to discuss and that call came 24 hours after we picked our dogs up. I called multiple times during the 7 days and it went straight to VM with no return call. Our pug lost nearly 3 pounds while she was there. I wrote the GM a very lengthy email with no response after a week. Today I called the Dept of Agriculture (who oversees dog day care). I have attached photos of my dogs at various times of the day, locked in their crates. Additionally, I saw no human interaction with my dogs or any dogs in the play rooms any of the dozens of times I checked in via the cameras. I would like to know why my dogs were kept in locked crates for the majority of the day - I agreed they could be crated at night, because they are at home. I let them know that I would be picking them up at 10a - they were supposed to be bathed before we picked them up and they weren't. Their bedding was filthy and had been soiled. We weren't given a copy receipt and our card had to be run twice because they couldn't figure out how to add both dogs to one invoice.

    Groom-N-Zoom - groomer - Updated May 2026

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