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    Kim's Kennel

    5.0 (1 review)

    Services - Kim's Kennel

    Pet sitting

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    13 years ago

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    Boop the Snoot Pet Sitting

    Boop the Snoot Pet Sitting

    (3 reviews)

    I hired Jennifer after doing a search on a group and seeing her business recommended. She came for…read morea meet&greet and we had high hopes, she seemed nice and the dogs liked her. We only wanted three outings a day but she said she lived far, so it would be better to stay overnight, that her mom would handle her clients closer to home. We said OK. She arrived with her kids without mentioning them or asking if we were OK with it. We would NOT have been, as one of my dogs is nervous and reactive (which I mentioned) and that seems like a liability nightmare. I don't know if her business insurance covers her kids. The third day they left a little after 6AM and we noticed by 3PM that she wasn't back yet. She got there at 11.5 hours away. I've never left my dogs that long without a daytime potty break. Her response was "my house is 1.5 hours away and you booked the basic overnight (!!) And there were no potty accidents so it's all good". My poor dogs would hold it way past any semblance of comfort before allowing themselves an accident indoors When we got home we noticed the basement couch covered side to side with a blanket which seemed odd and we moved it to uncover a stain . No response back from her since. Someone also used my husband's VR headset which he's Not Happy about as that's a personal item that gets sweaty during use. Bottom line, would not recommend. She should have just told me we were outside her coverage area.

    Would give zero if it was an option. We contacted Jenny on…read moreDec 17th 2023 to see if she would be able to watch our dogs while we were away on vacation in April 2024. She responded right away and we set up a meet and greet. The meet and greet went well- no concerns. We let her know on Dec 22nd that we would book her to watch one of our dogs overnight from April 25th to April 30th. She set up the appointments in the calendar on Jan 17th which came with an automated payment link, and I paid her the full amount of $500 on Jan 28th. On March 19th, we reached out to let her know we would not be needing her services in April as something had come up. She did not respond. I went in and canceled the "appointments" in the system on March 24th, thinking maybe she didn't see my message or our MULTIPLE phone calls to her, but she would definitely see her calendar. She responded on March 28th and told us she is sorry plans had to be canceled, and said that the payment stays on the account so to let her know when we want to book again. We responded back on March 29th asking her for a refund because with what we have going on we really don't know the next time we would need her services. No response. We sent another message on April 14th asking when we would get refunded the money as we could really use it right now because of our situation, and as of today, April 22nd, we still have no response from her. Looking at the cancellation policy: "Clients may cancel the booking up to 24 hours before the due time". It does not say anything about not being able to receive a refund. We were considerate and gave her PLENTY of notice to be able to book with another client, and we paid her way in advance to be sure that the trust was there. Clearly we were mistaken. Long story short-- VERY unprofessional and VERY inconsiderate. We are going through a really hard time right now as we explained to her, and this was not a small amount of money to lose. Honestly just at a loss for words with how awful this whole situation is. PLEASE do not book her services, and PLEASE do not trust her.

    Youngwood Top Dog Services - A Uniontown couple needing some behavioral sessions for a nervous runner and loose leash issues.

    Youngwood Top Dog Services

    (3 reviews)

    Over priced and unprofessional. STAY AWAY. Recently tried Ed for training my two 9 month old pups…read moreand worst experience I have had with a professional to date. Advertises military discount but was told I didn't qualify as only the military member can sign the contract and my husband is deployed, he finally honored after some discussion but asked to see orders and my dependent ID. Every appointment was late or rescheduled from their end. Not given clear direction on how to handle behavior problems with my dogs. They completely changed their plan for training after one session - I was verbally told I would be refunded for a partial session due to this and never was. Decided to terminated my contract early because of these issues and received a nasty email full of personal attacks including that he didn't think it was in my best interest to keep my dogs. As an added insult I was charged for extra gas and tolls. I have been a dog owner all my life and have had only positive experiences with other trainers, groomers and veterinarians. Reviews are turned off of his facebook business page which leads me to imagine that there are others with similar complaints. Update- 2 years later and Ed continues to edit his response with complete lies. Read to see what hes come up with this time, you'll get a good laugh. You can't take someone to court over 17 dollars and your discount isn't worth the paper it would take to print "false documents" What a clown.

    Your response is funny to me as none of it is true. We had a 20 minute meeting and you promised you…read morewould be back the next day and you didn't show up for our scheduled appointment as usual. 4 training session should not cost anyone $3000. I've contacted you several times for a refund and you don't respond. You asked my vet to put my dog on medication that he should never been on! My Vet felt you had no idea what you were talking about because you wanted my dog tranquilized and he recommended that we find a different trainer. He was so kind and put that all in writing for me. We only switched dogs due to your recommendation after 2 training sessions and only saw you for 2 sessions with the new dog. I can only pray people do their research by asking vets and read reviews. I've been nice and waited for a refund but you seem to want to keep my money. That is not going to be the case! You left me no option but to take you to court.

    Kim's Kennel - pet_sitting - Updated May 2026

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