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    Michele Sacksteder, DVM

    5.0 (1 review)

    Services - Michele Sacksteder, DVM

    Pet physical or wellness exam

    Pet vaccinations

    Michele Sacksteder, DVM Photos

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    7 years ago

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    Canon Hill Veterinary Clinic

    Canon Hill Veterinary Clinic

    (9 reviews)

    This practice is a wonderful resource for all pet owners, from those with horses to dog and cat…read moreowners. I am particularly grateful to Dr. Amanda Conklin for her personal and professional care. I highly recommend the staff and vets!

    I wish I could give 0 stars. Just got off the phone with my vet telling me that I'm no longer…read morewelcome there because of how I apparently mistreated her and her staff. My dog is on a pretty high prescription of trazodone, and has been for a while now. The last time she was at the vet was March 2024 but we have been giving her this medication long before that and through this past month being August 2025. When I went to refill her medication through our pharmacy (which is not at the vet) we apparently ran out of refills, so they reached out to the vet, a total of four times before Labor Day weekend. When they weren't getting any response back, I took the liberty to contact the vet myself. I was told by the vet assistant that an appointment was overdue and needed to be made because apparently there needs to be an annual check up. No one told me an annual check up was needed to continue giving my dog this medication but here we are a year AND A HALF later, and we were still able to refill and give my dog this medication until now. So after being told that I need to schedule an appointment, apparently the next appointment isn't for a few weeks. So I asked if the prescription could be filled until the doctor could see my dog. After being told by the assistant it was not possible to get a refill, I persisted this medication was needed, and she later stated would need to chat with the doctor. After a few minutes, the doctor called me back and told me she could lose her license by refilling even just a few days of medication because she needed to see the dog since it's been over a year. No one told me an annual checkup was needed and this prescription was on autofill, so usually when it's low, the next refill is waiting at the pharmacy. Apparently it was my responsibility to be on top of annual appts, but I was never informed annual appts were even necessary for this prescription, especially since it has already been over a year and we've received multiple refill already after an appt would be due. So now the vet was still refusing to fill this prescription, even a small amount until the appt date. To me this sounded like she was trying to change my dog medication from her current prescription down to zero until she could see my dog. I implied that she's changing my dog's medication before she can see my dog, she is breaking her own rule. It would make more sense to me to keep her current medication until she can see my dog and adjust whatever is needed. After a few words back-and-forth, I insisted this medication should be kept the same and at least refilled until the appt, but she then told me, "based on your interactions with me and my staff, its become clear to me how poorly you treat your dog, and I refuse to fill this prescription on principal alone now." Obviously I'm frustrated at this point, so I may have replied with a few unkind words because she insinuated I don't care about my dog, when I am simply trying to get the medication she desperately needs. She then told me the appt is now cancelled and I'm no longer welcome at the office anymore.

    Michele Sacksteder, DVM - vet - Updated May 2026

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