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Michele Sacksteder, DVM

3.0 (2 reviews)

Services - Michele Sacksteder, DVM

Pet physical or wellness exam

Pet vaccinations

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2 months ago

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7 years ago

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Steel Veterinary Services - Kacie.

Steel Veterinary Services

(30 reviews)

Steel Vet was wonderful. My cat was having an issue with his ear. When I called, they squeezed me…read morein the same day (it was a Friday and they did not want my cat to go through the weekend with an ear, not feeling well). Once I got there, they were sweet and kind and gentle with my cat. They answered all questions (even ones not relating to his ear) and treated him for his ear infection. Before they sent us on our way, they made sure to ask if I was ok and knew what I needed to do to continue my cats recovery. We will go back when needed.

Beware, it does not matter if you have a life-or-death situation come up in your life even after…read moreyears of being a good customer here. Never once being late to an appointment. Never once canceling, always paying your bill on time. If something happens like your son being admitted for sepsis to the hospital after a drunk driver hits him, And then has emergency surgery, where he loses his kidney and you accidentally forget to call and cancel your appointment because you were living in the hospital with him, dealing with the worst possible nightmare situation that you can imagine. if you No show that one appointment, (ever) they charge you $100. Zero empathy and zero compassion. They only care about the business, even in outrageously understandable situations that have never happened before and they will get their pound of flesh, no matter what. ***Update, I don't remember actually agreeing to this appointment. In fact, I know that I didn't, because I was concerned about money and the situation with my son at that time, and she went ahead and scheduled it anyways. That means that this place uses extremely underhanded and cutthroat manipulative tactics... Taking advantage of somebody in the worst possible nightmare scenario of their life is not only unethical, it's absolutely disgusting.

Canon Hill Veterinary Clinic

Canon Hill Veterinary Clinic

(9 reviews)

This practice is a wonderful resource for all pet owners, from those with horses to dog and cat…read moreowners. I am particularly grateful to Dr. Amanda Conklin for her personal and professional care. I highly recommend the staff and vets!

I wish I could give 0 stars. Just got off the phone with my vet telling me that I'm no longer…read morewelcome there because of how I apparently mistreated her and her staff. My dog is on a pretty high prescription of trazodone, and has been for a while now. The last time she was at the vet was March 2024 but we have been giving her this medication long before that and through this past month being August 2025. When I went to refill her medication through our pharmacy (which is not at the vet) we apparently ran out of refills, so they reached out to the vet, a total of four times before Labor Day weekend. When they weren't getting any response back, I took the liberty to contact the vet myself. I was told by the vet assistant that an appointment was overdue and needed to be made because apparently there needs to be an annual check up. No one told me an annual check up was needed to continue giving my dog this medication but here we are a year AND A HALF later, and we were still able to refill and give my dog this medication until now. So after being told that I need to schedule an appointment, apparently the next appointment isn't for a few weeks. So I asked if the prescription could be filled until the doctor could see my dog. After being told by the assistant it was not possible to get a refill, I persisted this medication was needed, and she later stated would need to chat with the doctor. After a few minutes, the doctor called me back and told me she could lose her license by refilling even just a few days of medication because she needed to see the dog since it's been over a year. No one told me an annual checkup was needed and this prescription was on autofill, so usually when it's low, the next refill is waiting at the pharmacy. Apparently it was my responsibility to be on top of annual appts, but I was never informed annual appts were even necessary for this prescription, especially since it has already been over a year and we've received multiple refill already after an appt would be due. So now the vet was still refusing to fill this prescription, even a small amount until the appt date. To me this sounded like she was trying to change my dog medication from her current prescription down to zero until she could see my dog. I implied that she's changing my dog's medication before she can see my dog, she is breaking her own rule. It would make more sense to me to keep her current medication until she can see my dog and adjust whatever is needed. After a few words back-and-forth, I insisted this medication should be kept the same and at least refilled until the appt, but she then told me, "based on your interactions with me and my staff, its become clear to me how poorly you treat your dog, and I refuse to fill this prescription on principal alone now." Obviously I'm frustrated at this point, so I may have replied with a few unkind words because she insinuated I don't care about my dog, when I am simply trying to get the medication she desperately needs. She then told me the appt is now cancelled and I'm no longer welcome at the office anymore.

Banfield Pet Hospital

Banfield Pet Hospital

(21 reviews)

All the vets are great here dr Richardson and dr Solvine have treated all 8 of our dogs over the…read moreyears the staff is very pleasant and helpful and understanding. Plus we travel with our dogs and there are banfield as everywhere so it makes it easy if we need anything

I had to bring my cat to Banfeild for blood sugar testing all day to get her diagnosed and treated…read more She was diagnosed with diabeties. The vet recommended Bexacat and fabricated the benefits stating that it's clinically proven to protect kidneys. This is somewhat true for human kidneys but not for cats. I was skeptical but agreed simply because insulin shots have been known to kill or send cats to the emergency room. I had to bring her in each week for a month to test for keytones which cost close to $100 a visit. Her blood keytones were always low well within range, but Bexacat dehydrated my cat. I voiced my concerns, but I was encouraged to keep her on the medication. The vet never suggested fluid treatments which would have helped her. I insisted taking her off Bexacat when it became obvious she had chronic kidney disease that progressed. I was told no one had ever taken a cat off Bexacat with good diabeties control, and it would be very expensive to switch to insulin because she would gave to come in frequently to get an insulin curve. You could buy a glucose monitor and meters to test for blood sugar and keytones at home. There is less stress to the cat making the results more accurate. The managers should be awere that clients can easily obtain information about drugs and treatment online. My elderly cat was never offered a wellness plan. This place seems to be all about making money and should be investigated for possibly getting kick backs from drug manufacturers which is against the law.

Michele Sacksteder, DVM - vet - Updated July 2026

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