I'm so happy with the whole staff. Everyone is so kind compassionate and helpful. Doctors &…read moretechnicians have been treating Smokey( 11yr old puggle) & Niko (4yr old yorkie) for years. Thank you ALL , including office staff too!!! for the continued care of my boys. Roxanne Varhola Smokey & Niko (6/12/17 office visit )

Our dog was sick, asked to have a prescription filled, or just a few pills to get her comfortable…read more They refused , said they needed an appointment. That's the way they really care about our pets. Disgusting place , disgusting care, disgusting people.

There is no one who I trust more with my dogs!!! Michele…read moreSacksteter is the most compassionate, thorough, knowledgeable and honest vet I've ever had any of my pets to. She spends however much time is necessary with my girls. She sits on the floor with them and genuinely cares about them. I travel anywhere from 30-45 minutes for an appointment depending on which office we're going to. She has one in Canonsburg,PA and one in Washington, PA. I would drive Hours, without hesitation, if she was to relocate. Her offices are staffed with an equally kind, compassionate and knowledgeable group of technicians. I love everyone and everything associated with All About Pets.

I would recommend Dr. S. and her staff to anyone. Firstly, Dr. Sacksteder is amazing. It is clear…read morethat she is knowledgeable and wants nothing but the best outcome for your pet. Outside of knowing her stuff, she treats each patient as if it were her own. My dog and cats get kisses, pets and love every time they are there. Secondly, the staff are just as loving to your animals as Dr. S. and are knowledgeable when asked questions. I live about 25 minutes away from Canonsburg but will continue to make the drive because of the high quality of service.

This practice is a wonderful resource for all pet owners, from those with horses to dog and cat…read moreowners. I am particularly grateful to Dr. Amanda Conklin for her personal and professional care. I highly recommend the staff and vets!

I wish I could give 0 stars. Just got off the phone with my vet telling me that I'm no longer…read morewelcome there because of how I apparently mistreated her and her staff. My dog is on a pretty high prescription of trazodone, and has been for a while now. The last time she was at the vet was March 2024 but we have been giving her this medication long before that and through this past month being August 2025. When I went to refill her medication through our pharmacy (which is not at the vet) we apparently ran out of refills, so they reached out to the vet, a total of four times before Labor Day weekend. When they weren't getting any response back, I took the liberty to contact the vet myself. I was told by the vet assistant that an appointment was overdue and needed to be made because apparently there needs to be an annual check up. No one told me an annual check up was needed to continue giving my dog this medication but here we are a year AND A HALF later, and we were still able to refill and give my dog this medication until now. So after being told that I need to schedule an appointment, apparently the next appointment isn't for a few weeks. So I asked if the prescription could be filled until the doctor could see my dog. After being told by the assistant it was not possible to get a refill, I persisted this medication was needed, and she later stated would need to chat with the doctor. After a few minutes, the doctor called me back and told me she could lose her license by refilling even just a few days of medication because she needed to see the dog since it's been over a year. No one told me an annual checkup was needed and this prescription was on autofill, so usually when it's low, the next refill is waiting at the pharmacy. Apparently it was my responsibility to be on top of annual appts, but I was never informed annual appts were even necessary for this prescription, especially since it has already been over a year and we've received multiple refill already after an appt would be due. So now the vet was still refusing to fill this prescription, even a small amount until the appt date. To me this sounded like she was trying to change my dog medication from her current prescription down to zero until she could see my dog. I implied that she's changing my dog's medication before she can see my dog, she is breaking her own rule. It would make more sense to me to keep her current medication until she can see my dog and adjust whatever is needed. After a few words back-and-forth, I insisted this medication should be kept the same and at least refilled until the appt, but she then told me, "based on your interactions with me and my staff, its become clear to me how poorly you treat your dog, and I refuse to fill this prescription on principal alone now." Obviously I'm frustrated at this point, so I may have replied with a few unkind words because she insinuated I don't care about my dog, when I am simply trying to get the medication she desperately needs. She then told me the appt is now cancelled and I'm no longer welcome at the office anymore.

Office staff very attentive and give great customer service. When my dog was sick, vet went out of…read moretheir way to check on my dog's health. Definitely recommend

It is extremely hard to make an appointment without it being 3 months in advance. I brought my…read morehusky puppy in to just get vaccinated and I was 10 minutes late due to traffic and trying to get him in the car(huskies can be difficult!) When I walked in no one greeted me or even looked at me. I was told that I need to reschedule so I just said no because it was gonna be another 2 months! What a waste of time don't go here!

Extremely, terrifyingly disorganized practice. With an extremely unprofessional owner. Avoid this…read morelocation. They don't allow you to come in for tech appointments (which is the cause of all of their issues). My dog has only been seen for arthritis and has been put on a routine of adequan injections twice weekly for four weeks. On one occasion, this clinic had given my dog the wrong service (gave him routine lab work when he was due for his Adequan injection, a twice weekly series for several weeks in a row). The owner blamed me, saying that When scheduling the appointment, I chose the wrong option. There is no option for the service my dog receives, nor is there an option for "other", only a long list of services he wasn't getting. The last option on the list is "lab work - other", which I selected as it seemed like the closest option possible. Instead of checking with my fiancé upon arrival, who took him for the appointment, or looking at his chart to see that he is "prescribed" a routine of coming twice weekly for a month for the same injection, they gave him the "lab work - other" which apparently to them is routine lab work... no questions about why I was asking for "lab work other", just took the blood and gave the dog back without another word. I noticed when I saw the receipt that should have been $30 but was instead $200. One would think that the tech and or vet would reach out as to why blood work was being taken or what they may be looking for, but no. When I called and eventually brought the dog back, a very hostile owner/vet came to my car to yell at me in a very intense manner. He said my fiancé lied about the events that happened (that no one asked him why he was there) and demanded I call him in front of him. So I did. My fiancé explained to the owner that the tech did not ask why the dog was there. An incredible weird sequence of events. I should have left the practice at this point, which I threatened to but decided to give another Dr. a chance. I saw a great female veterinarian a few months later looking into next steps for my dog's arthritis. She recommended a repeat of the same 4 week/ twice a week injunctions. We actually talked about my last experience and she said they would schedule all of the injections right then and there to avoid any confusion. I did that 2 weeks ago, brought my dog to the first two appointments and got the injection no problem. My fiancé took him for the third injection, no problem. My fiancé tried to take him today and was told that he "wasn't allowed" to bring the dog without my authorization. A new policy? Since the 4 days earlier he was there? Disorganized at best. Unprofessional at least. So, they called me repeatedly for 45 minutes but I was unable to answer my phone as I am on a business trip (the reason said fiancé is there). They had my dog inside but wouldn't give him back or the injection until they reached me. Finally after an hour, and my fiancé getting the dog back in the car after going inside the building, I saw the missed calls and spoke to an understandable furious fiancé. Baffled, I called and tried speaking to them to tell them to be told it's "in my chart" (apparently since today only) that only I can bring my dog for services. More likely, the owner heard somehow that he brought the dog and not myself and decided to be unprofessional and impose a new rule to be petty. What a nightmare! If you value your sanity and your animal's health, I highly recommend going to a more professional practice with empathetic and kind ownership.

They are kind, compassionate people. They were not my regular vet, but were so understanding and…read morekind that they probably will be now. The phone staff actually asked what was going on and checked if they could help us last minute, rather than rushing us off the phone. They give you options and don't push for unnecessary procedures. We'll definitely be back. Thank you A Step Up for helping when we were so upset and weren't sure if it was our dog's time to go to heaven.

I fully believe my cat had substandard care. He died about a month post surgery. He had a leg…read moreremoved for likely cancer. It wasn't cancer. I asked another vet to read the chart after he passed and was told there was no firm indication of cancer. I asked about specific words to Dr. Depompeo about the look of the mass. She said those words (speculated, spiny, outward reaching) were in the chart. I sure can't find them when I read it! I believe she failed to look at the chart and lied. If an animal dies in a month after surgery, if I head that dept, you better be damn sure we would know WHY the animal passed. He was 8 years old. His name was Freud. The medical director is a smug, arrogant weasel, in my humble opinion. I call this place the BUTCHER SHOP. Please GO ELSEWHERE!!!!!

Not considerate of others times. If you value your time, I recommend going somewhere else for…read morespecialty vet care. I can understand a long wait for the emergency vet care however why make an appointment time if they still haven't seen you and hour and a half later. It's funny there's a review about someone running late and then making them move their appointment but this place wants you to show up early and then wait over an hour for your apt.

We count in Meadowlands and they always come through. The staff members know and love our animals…read moreand do whatever they can to take care of them. Dr. Dougherty was wonderful with Cheeky today, examined her thoroughly, gave us a treatment to help her, and made Cheeky and us feel so much better with a plan in place. Grateful!

Called to take my sweet 20 year old cat to be put to sleep. They were wonderful. They were able…read moreto do it the same day I called. Were very kind and explained the entire procedure. The were very understanding of the pain we were going through. They totally understand the feelings of animals and people. Thank you so much!!! Cathi Rae

Our pups go here…read more The staff takes their time and really tries to get to the root of the issue with both of my dogs. My older dog has his tongue out the whole time and just love to be touched and get attention. My younger dog is so anxious that she tries to crawl outside of my skin, but they're very patient and they work with me to make sure we minimize the stress.

This is not a Vet .. it is processing center for vaccinations with very little actual diagnosis and…read morecare. Mid March took my dog for and annual checkup .... The full work up for over $500. My dog started having trouble breathing and dry cough about day and half after going there. Thought maybe it was a response to the vaccines. When I called today to bring my dog in for examination after she starting coughing up blood ..... THEY REFUSED To see her ........ it's seems they don't take urgent care. This has been my rescue dog's vet for since 2019 years and they refused to see what could be wrong with her and told me to go somewhere else ... they wouldn't see her till the following week because of course all their wellness and vaccination appointments were full. What kind of Vet are you if you can't see sick animals? ANSWER: you are not a vet ! You are a vaccination distribution factory because that's where your money is. Also, when I complained about my so-called family vet not seeing her, their receptionist said she'd ask the nighttime Vets when they come in 2 hours if they would see my sick animal. I told her if they wouldn't see her I would not be returning to their so called "care". After waiting 4 hours they called me back ..... but I was already sitting in a new Vet's office (a Vet that has never seen her as a patient that took her immediately) hearing the news that my poor dog was terminal and will be dead in a few weeks!

My dog has had terminal cancer for a year until last night when he started having seizures. I took…read morehim to MedVet and am extremely grateful for the care and compassion that my dog and I received from the staff and doctor.

We arrived at 11:30 with a constipated puppy who had a slight anal prolapse. we weren't even seen…read moreuntil 4, and didn't get released until 8:30. All they did was sugar-pack her bum and give us pain meds. They had little, if any, communication with each other and seemed like none of them had a clue what was going on. There was even someone in the waiting room who left after waiting for 5 hours with no updates. in total, the meds, exam, and xray cost us almost $900. At least the staff was friendly. I'd only ever come back if it was my last option.